Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Dan Q.
Argentina
1 review
0 helpful votes
Follow Dan Q.
Unfollow Dan Q.
Share Review
Report Review

Very light helmet sits high
October 10, 2019

Very light helmet sits high up on my head, feels loose this helmet may run a bit large order size down from your regular size. Sun shield does not go down to my nose. The helmet is cool in hot weather witch is good in central Texas 100

hill country in Texas needs rain.

Date of experience: October 10, 2019
George A.
Argentina
1 review
0 helpful votes
Follow George A.
Unfollow George A.
Share Review
Report Review

very good for the value
October 10, 2019

very good for the value / I wear glasses and it is close but it works and keeps the sun out... if it could only keep you cool.

Date of experience: October 10, 2019
Karen G.
Argentina
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

purchased this helmet because of
October 10, 2019

purchased this helmet because of the drop down shield, I thought it might come in handy to keep light rain off my face and to shield my face from sun... the shield does not come down far enough to do either effectively... the helmet in large size has a long oval head shape, I'm more round headed, so this helmet leaves a gap in the front and rear for me, this causes a bit of a loose fit which causes itching/irritation on long hauls... the price is right and I think it's an ok helmet for around town and shorter rides, not so good for all day rides...

Date of experience: October 10, 2019
Mary N.
Argentina
1 review
0 helpful votes
Follow Mary N.
Unfollow Mary N.
Share Review
Report Review

I like the helmet very
October 10, 2019

I like the helmet very much, it has built in vizer that I can raise and just use my sunglasses plus its a very nice half helmet. I will rate this helmet at 4 stars

Date of experience: October 10, 2019
Stephen V.
Argentina
1 review
0 helpful votes
Follow Stephen V.
Unfollow Stephen V.
Share Review
Report Review

Very good looking helmet. Fit
October 10, 2019

Very good looking helmet. Fit is excellent and comfortable. Overall a very good product for the price. Very good quality...Would definitely order from leatherup again...

Date of experience: October 10, 2019
Shirley X.
Argentina
1 review
0 helpful votes
Follow Shirley X.
Unfollow Shirley X.
Share Review
Report Review

Ordered this helmet after borrowing
October 10, 2019

Ordered this helmet after borrowing one from a friend. The only difference is the mini visor and the sunshade which I thought was a complete waste...only to discover how great it was when riding on a sunny day. I wear glasses and the visor gave me both glare protection and allowed me to wear my scrips. Very comfortable. XL is true to size.

Date of experience: October 10, 2019
Kimberly E.
Argentina
1 review
0 helpful votes
Follow Kimberly E.
Unfollow Kimberly E.
Share Review
Report Review

Quality helmet. Especially like the
October 10, 2019

Quality helmet. Especially like the flip down goggles. Very fast shipping.

Date of experience: October 10, 2019
Maria Y.
Argentina
1 review
0 helpful votes
Follow Maria Y.
Unfollow Maria Y.
Share Review
Report Review

Great item, great service, timely,
October 10, 2019

Great item, great service, timely, accurate and received quickly.

Date of experience: October 10, 2019
Joe A.
Argentina
1 review
0 helpful votes
Follow Joe A.
Unfollow Joe A.
Share Review
Report Review

Was skeptical on ordering a
October 10, 2019

Was skeptical on ordering a helmet online since you cant try out the fit, but it fit perfect and is very comfortable. The drop down visor is a bit rough to open and there is alot of extra slack on the chin strap. Overall, it is a great helmet and definitely worth the price. Cant wait for the snow to go away so I can break it in.

Date of experience: October 10, 2019
Virginia R.
Argentina
1 review
0 helpful votes
Follow Virginia R.
Unfollow Virginia R.
Share Review
Report Review

LOVE IT! Perfect fit and
October 10, 2019

LOVE IT! Perfect fit and so cute! It fits nicely and the visor is a great feature! I bought it and added my own decals! Great deal, well made and comfortable helmet! I love Leather Up!

Date of experience: October 10, 2019
Daniel E.
Argentina
1 review
0 helpful votes
Follow Daniel E.
Unfollow Daniel E.
Share Review
Report Review

The helment was packaged well
October 10, 2019

The helment was packaged well . fit well , the price was good . It would be a better helment if the ear cover part was solid , or zip out '.

I was very happy with my purchase .

Thank's Barry Bryant

Date of experience: October 10, 2019
Alex E.
Argentina
1 review
0 helpful votes
Follow Alex E.
Unfollow Alex E.
Share Review
Report Review

This is the best helmet
October 10, 2019

This is the best helmet I have ever worn. I had purchased 3 half helmets before purchasing this helmet they were in a garage fire so when I replaced them I tried these and I'm so glad they came up with the sun visor. I wear glasses and the pull down visor is a wonderful addition. I am now purchasing 2 more because my son lost them and I actually had to wait for them to be in stock they were sold out and they are worth the wait.

Date of experience: October 10, 2019
Maria P.
Argentina
1 review
0 helpful votes
Follow Maria P.
Unfollow Maria P.
Share Review
Report Review

This Helmet was better than
October 10, 2019

This Helmet was better than my expectations. Great, comfortable fit, and the drop down visor is a welcome addition. The service was excellent and the delivery was right on time. I was so impressed with the T-72 that I bought one for my wife. Thank you LeatherUp.

Date of experience: October 10, 2019
Jay H.
Argentina
1 review
0 helpful votes
Follow Jay H.
Unfollow Jay H.
Share Review
Report Review

I was very please with
October 10, 2019

I was very please with the quick turn around of this product. It was shipped out very quickly and arrived in very good condition. The Helmet looks great and appears of high quality. I am very happy with this Helmet.

Date of experience: October 10, 2019
Jack V.
Argentina
1 review
0 helpful votes
Follow Jack V.
Unfollow Jack V.
Share Review
Report Review

Very prompt delivery. Helmet was
October 10, 2019

Very prompt delivery. Helmet was exactly as promised. Highly recommend.

Date of experience: October 10, 2019
Sarah R.
Argentina
1 review
0 helpful votes
Follow Sarah R.
Unfollow Sarah R.
Share Review
Report Review

This helmet is awesome and
October 10, 2019

This helmet is awesome and an added bonus is the liner is removeable and can be washed! Great job Outlaw and Leatherup!

Date of experience: October 10, 2019
Steve S.
Argentina
1 review
0 helpful votes
Follow Steve S.
Unfollow Steve S.
Share Review
Report Review

Pro - lightweight Pro -
October 10, 2019

Pro - lightweight

Pro - comfortable

Con - the visor hits my glasses, so it won't be used

Con - the double D-ring got changed to a clip quickly

Date of experience: October 10, 2019
Thomas Z.
Argentina
1 review
0 helpful votes
Follow Thomas Z.
Unfollow Thomas Z.
Share Review
Report Review

Just as advertised. Nice helmet,
October 10, 2019

Just as advertised. Nice helmet, a great deal for the price.

Date of experience: October 10, 2019
Diane J.
Argentina
1 review
0 helpful votes
Follow Diane J.
Unfollow Diane J.
Share Review
Report Review

This helmet was better than
October 10, 2019

This helmet was better than I had expected! It fit perfectly as per the size chart and is very comfortable. ( I used cm rather than inches) I had no issues with the drop down visor interfering with my prescription glasses. That being said, the visor is a bit hard to pull down with one hand as was stated in previous reviews, and the D rings need to be deburred with some fine grit abrasive paper for smoother operation. Great helmet for the price, and would certainly recommend it!

Date of experience: October 10, 2019
Pamela E.
Argentina
1 review
0 helpful votes
Follow Pamela E.
Unfollow Pamela E.
Share Review
Report Review

This is a nice helmet
October 10, 2019

This is a nice helmet at a good price. I think it's as good as the more pricier helmets. The hidden dark shield is a big plus also. Really nice when riding into the sun, or in the rain.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States