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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Perfect fit!!! This is a great jacket and I would definitely recommend it! The vents allow a nice breeze while cruising. It looks just as cool as in the pictures. Retro sporty look.
I am 6'2" 200lbs and the XL fit like it was custom tailored. Awesome quality and finish. As you can see in the pictures the fore arms really narrow down though, and if you plan to use this with the liner it may be a little snug there. The venting on this jacket is great and yesterday it was about 82 and the air flowed right through. I had brought a mesh jacket for the afternoon and did not even need it. The vents on the arms around the biceps really catch a lot of air when you need them. On the Jacket i received the Joe Rocket shown in the picture on the back is not embroidered in the rally stripe, but rather above it in the black leather. Not sure if mine was a one off or they are all like that. Great jacket for some decent leather protection.
Nice looking jacket and waterproof too. Has lots of air vents and a removable liner. I needed the '1 Diva' size and was glad to find this jacket available in that size.
Ordered this rain suit, and being 6'4" and 195, hard to find something that is long enough. Tried it on and perfect fir the first round. Have not been out in oit yet, but awaiting.
I love love this jacket. Just moved to North Carolina and needed a new light weight jacket. It's perfect. Looks great on and is true to size. The stitching is great as is the buckles in the back. Looks great on.
This is a great helmet. The fit is perfect and it is very comfortable and quiet. The sun visor works smoothly and is very effective as it wraps around and blocks the low evening sun when it is on the side. I have not been this satisfied with a helmet in a long time. Great product, great service, Letherup is my go to source for all my motorcycle gear.
This is a handsome boot that looks all the business, particularly to your non-riding friends. The sliders are impressive and the hook and latch closing is very handy to use. It feels very secure on the foot and there is some reassurance with the over the ankle design and the coverage the boot provides to vulnerable parts of your feet.
I haven't had them long so I can't comment on the durability as of yet. They work well on the bike and you still have some good feel for the brake and shift lever while wearing them.
I haven't walked any distance as of yet, but my suspicion would be that you wouldn't want to do a full hike in these as they are stiff enough that it might make a full day of walking around more than one would want to do.
I wish there were just a bit more take-up in the latch system as I had to order an 11 rather than my normal 10.5 so the boot is slightly large on me, but still works well on the bike. It just means that a little further adjustability on the lever closing would help me to cinch it up to just about perfection.
I'd recommend these easily, and would wear them around just to have people ask what the use of these is!
Great Jacket! Wife only had one complaint that it was a little tall rubbing on her neck but otherwise she loves it!
Excellent jacket, and excellent airflow. I bought a 2x which is my typical size, with the liner taken out everything fits a little loose. If that happens to you simply cinch the take down straps on the arms and you should be good to go. I am 6'2 so I ordered the tall size, really makes a nice difference in the length of the torso and the sleeves.
Great jacket. I ordered a 3XL and finally a jacket that fits. Air flow is great, plus a waterproof liner. Definite good buy.
I ordered this jacket for myself concerned that the women's jackets would be too small after reading some of the reviews. I am typically a 3XL size in women's clothing and ordered the 5XL in men's and figured the sleeves might be a bit long, but at least I will have room for a hoodie underneath in cold weather. WRONG! This jacket is beautifully made and has great features. I loved it, but I was swimming in it! I decided to go ahead and order a ladies 5XL instead and that worked out very well, slightly tight, but it is a motorcycle jacket... they are supposed to be snug fitting. As for this jacket I had the Hubby try it on, He is 6'2" and weighs 356lbs usually wears a 4XLT. This jacket fits so nicely on him, I was elated to not have to send it back. He even has a bit or room to wear a hoodie if he wants to in the cooler weather. It is well vented and looks like it will work perfect here in Northern California, as our temps have been in the 100 lately. I am so pleased with how it looks on him & he really likes it as well.
Yes!!! I found a jacket that fits me!!! Im 6'2" with a 58" chest. I ordered a 3xlt and it fits awesome!!!!
Great jacket. My wife has numerous Joe Rocket apparel and has had good luck. I'm 6'1", 200 lb., 43" chest. I ordered a XXL Tall. Fits perfect in the shoulders and arm length is perfect even with my extra long arms. The Tall hits about 3" below belt. I've worn a leather jacket yr round for yrs and ready to make this my summer jacket.
I don't think it "will fit most drink sizes." A bottle of water no problem though. Luckily that's all I'm gonna use it for.
Nice, lightweight, device for holding your favorite beverage. Easy to install, easy to adjust. and it won't rust.
I hard order this coat in a 2XL and was small, returned and recieved the 3XL in a timely fashion. Overall I love this Jacket and all its features. A very good Jacket for the Money, I ordered the red so I am visable and stylish at the same time.
Works great because it does swivel to change placement
Tucked in along side my windshield
Drink holders a well worth the money but unfortunately they did not fit my HD trike.
It's a good helmet only complaint is that the shield had a deep scratch that I couldn't see until protective cover was removed and at that point I couldn't return for replacement
So I lost money on that. Haven't ordered a replacement shield yet the scratch is too bad to ride with.
Easy to install, will hold a small plastic water bottle.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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