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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Sam J.
Argentina
1 review
0 helpful votes
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The dark smoke face shield
October 10, 2019

The dark smoke face shield was easy to install and works great! No need to wear sunglasses! It also makes the helmet look really awesome!

Date of experience: October 10, 2019
Stephen B.
Argentina
1 review
0 helpful votes
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Have been experiencing 90 degree
October 10, 2019

Have been experiencing 90 degree weather this summer in Idaho. Purchased this jacket for my husband for protection. The Jacket looks great! He likes the fact its light weight and has a removeable liner which allows more air flow when moving. True to size. Will definetly purchase a Joe Rocket cooler weather jacket for fall.

Date of experience: October 10, 2019
Ruth G.
Argentina
1 review
0 helpful votes
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I own another Joe Rocket
October 10, 2019

I own another Joe Rocket jacket (Atomic) great for the early and later season but not the heat of summer in CO. This then lead me to the Phoenix (having lived there for a few years) I needed something that will breath well and still have the protection. This jacket true to size (I'm 5'9" 160) and the Med is SPOT on, lots of air flow when moving and not a HOT Chili when you aren't.

Date of experience: October 10, 2019
Daniel H.
Argentina
1 review
0 helpful votes
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This is my second one
October 10, 2019

This is my second one of these. I got one for me last year just before long trip cross country starting in Phoenix and boy was it hot. The jacket is all it should be and more. More than pleased with the performance. So this year got one for my wife, she loves it. Excellent value and in all other respects!

Date of experience: October 10, 2019
Jason B.
Argentina
1 review
0 helpful votes
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Great jacket! Fit and finish
October 10, 2019

Great jacket! Fit and finish are outstanding. The inner jacket will make this garment adaptable for a variety of riding conditions. The mesh is excellent in hot weather, it provides excellency air-flow. I'm 5'9" and weigh 180 lbs and bought a large...perfect fit.. I especially like the fit of the arms..not to long and when zipped they provide good wind protection.

Good brand, would buy again. I just finished a 2000 mile trip and was very happy with the jacket.

LN, Eden Prairie, MN.

Date of experience: October 10, 2019
Carol I.
Argentina
1 review
0 helpful votes
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Bought this for my J&M
October 10, 2019

Bought this for my J&M Elite headset to work on my 2012 Ultra Limited. Works like a champ.

Date of experience: October 10, 2019
Scott H.
Argentina
1 review
0 helpful votes
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The entire system blows doors
October 10, 2019

The entire system blows doors on the Harley head set system and I am a big fan of Harley. If you want something you can hear clearly or music out of buy this. Also there is a 2 yr warranty! which you won't hopefully need btw

Date of experience: October 10, 2019
Dave B.
Argentina
1 review
0 helpful votes
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Great Jacket for the price.
October 10, 2019

Great Jacket for the price. This is a no frills, mesh with protection that will stay in place. The liner is the right weight for a hot summer riding season that can be broken by chilly mornings and a few rainstorms. My only quibble with it so far is that the "eyeglass pocket" is pretty small. I use it for my phone so it's squeezing in there, but just barely. I also won't trust the pocket to keep moisture out of the pocket in the rain. Let me say again, this jacket is cool. I mean in a great temperature lowering way.

Date of experience: October 10, 2019
Mary L.
Argentina
1 review
0 helpful votes
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Excellent price, quality and service.
October 10, 2019

Excellent price, quality and service. I received my order in 3 days. I am 5'8 and 165# and went with the size Large, Perfect fit. I have never been disappointed with Leatherup.

Mark from Milwaukee,WI

Date of experience: October 10, 2019
Deborah Z.
Argentina
1 review
0 helpful votes
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Nice helmet! Was kind of
October 10, 2019

Nice helmet! Was kind of disappointed that it didn't come with a chin curtain, though it is in the manual that it does come with it. :o(

Date of experience: October 10, 2019
Stephen K.
Argentina
1 review
0 helpful votes
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Sometimes you get what you
October 10, 2019

Sometimes you get what you pay for. I had to return a Hawk Transition helmet because no replacement face shields were available, and the original was defective.

I made the right decision, HJC quality is very high. I felt the sizing was consistent with the other manufacturer's I have had. Another reviewer did comment on the lack of chin curtain. That would have been a nice feature. I took a star off for that reason alone.

The modular mechanism has metal posts to clip into, and the action is very smooth and you don't have to struggle with it to open it (like the last two Hawks that I've had.) The shades drop down with a slide at the top of the helmet, and retract with a press of a button. Not as convenient as a side-actuated lever, but much more reliable. On a foggy morning the airflow is also reasonable and keeps the shield clear of fog. There is also ample room so my nose and chin aren't touching the chin guard like on my old KBC or Hawks. This helmet is well designed and comfortable.

Date of experience: October 10, 2019
Paul I.
Argentina
1 review
0 helpful votes
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Helmet is built for durability,
October 10, 2019

Helmet is built for durability, sizes run smaller than chart or actual size. I am 7 3/8 and needed the X-Large. Comes ready for speakers and the slot for glasses works really well.

Date of experience: October 10, 2019
Andrew Z.
Argentina
1 review
0 helpful votes
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Great helmet! I really enjoy
October 10, 2019

Great helmet!

I really enjoy the modular design, it's great to leave the helmet on for a quick stop. Great ventilation, not too noisy.

The internal sun shield needs to be darker.

Great fit. Slight headache the first couple of rides. Helmet is now getting broken in and is comfortable.

Hawk 2 bluetooth is cool, great to have tunes. I'm not much for talking on the phone when riding, but do enjoy the tunes.

However the sound quality is wanting, more Bass please.

Date of experience: October 10, 2019
Scott S.
Argentina
1 review
0 helpful votes
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Required to wear this vest
October 10, 2019

Required to wear this vest on military base I work at when riding my bike. The vest fits really well. I got a large / XL vest and was worried it would be too small but fits perfectly.

Date of experience: October 10, 2019
Mark T.
Argentina
1 review
0 helpful votes
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Vest is a little bigger
October 10, 2019

Vest is a little bigger than expected but give plenty of room over my riding jacket. Over all love the product and it meets the needs of the Air Force safety requirements.

Maj. C

Date of experience: October 10, 2019
James B.
Argentina
1 review
0 helpful votes
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Great vest overall; but.... Suggest
October 10, 2019

Great vest overall; but.... Suggest 2 improvements (both center upon the ID pocket)

1) the ches ID pocket is too large: great to have the see-thru plastic for the ID, but because the pocket is so deep, it falls below the widow and can't be seen thus defeats the whole purpose

2) make the ID pocket detachable (Velcro backed) so the enclosed ID may be handed to a sentry or carried inside (Px, NEX) and the vest left w/ the motorcycle.

Date of experience: October 10, 2019
Rebecca R.
Argentina
1 review
0 helpful votes
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I ride with the Patriot
October 10, 2019

I ride with the Patriot Guard and when on base a reflective vest is required. This fits the bill in every way. It is size accurate and comfortable. I recommend to everyone.

Date of experience: October 10, 2019
Betty K.
Argentina
1 review
0 helpful votes
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The jacket fit perfect. Excellent
October 10, 2019

The jacket fit perfect. Excellent quality. Looking forward to using it this spring.

Date of experience: October 10, 2019
Rebecca R.
Argentina
1 review
0 helpful votes
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Comes a bit big. Got
October 10, 2019

Comes a bit big. Got the L-XL and the tabs won't pull enough to snug it up. Got it for summer riding, it probably fits better over a jacket.

Date of experience: October 10, 2019
Charles I.
Argentina
1 review
0 helpful votes
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This is an excelent jacket,
October 10, 2019

This is an excelent jacket, nice fit, high quality, I love it. Havent had it long enough to rate durability

I had some problems with my order and the pepole at leatherup.com did a grate jobto get me this

grate jacket

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States