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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great Helmet makes me feel safe when I ride. I didn't think I would like my head being completely enclosed but it is very confortable.
Great fit nice and snug love the vents and visor and looks cool.
Absolutely an amazing and comfortable helmet. I replaced another modular helmet with this one, the Hawk is quieter, fits better, and the flip down sunvisor is the bomb.
This is my second Hawk Helmet. I drive with a windshield so I dont really notice wind noise that much. But when i acquired this one I did. I was sooo much quieter. I love the way it fits! Doesnt tend to squish my ears, plenty of room. Operation is easy with my driving gloves as well as my thicker winter weather gloves. Helmet operates smoothy. My second one is on the way. Yes, I had to by a matching one for my woman... LOVE IT!! And lets mention the price. Cannot compare with whats on the market. Its inexpensive, 'nough said. But its not "cheap". The only thing I dont like is that the helmet swings all the way back, and you can feel the wieght of it when back there. Simple fix, dont swing it all the way back. its neither here nor there for me. I like the helmet, looks good, feels great, quiet, not much more to say...
Size chart is right on fits great. This is a very good helmet it could use a little better padding. All in all a very nice helmet looks good and love the fact that the modular face goes all the way back.
Wife loves it. The back is high enough for her ponytail.
Great helment!
I love this helment. Easy to use with gloves.
im going to use leatherup.com for everything.
Nice winter helmet. Fits true to posted size chart. Inside tinted visor saves me from stopping to put on sunglasses. Significant noise from air exiting through rear vent-I placed a 1/4' piece of high density foam inside of vent holes. The noise has lessened markedly, and the air still flows. I recommend this helmet-for the price-you can't beat it. Tom M. Virginia Beach, VA
I bought this helmet last May and i am just as excited to wear it as I was when I bought it. It's a tight, comfortable fitting helmet and it more than satisfies my expectations.
I just received the helmet and have not had a chance to use it yet, but the fit seems fine. I will add comments once it warms up a bit outside and have had a chance to wear it. I wish it had the quick connect/disconnect rather than D-rings.
Just recieved my Helmet today. So far it seems like a great buy for the price. The service and shipping was great as well.
Quick delivery. The helmet is a perfect fit. The sizing chart is dead on. Inner shield is easy to drop down and retract. I have only used it once so far but I rode for about 6 hrs and didn't experience any fatigue from using it. Front vents work well as do the top vents. Had some slight wind noise but nothing major.I ride with ear buds so even if it was horrible I wouldn't have noticed. I recommend Leather Up to my friends who ride and want to save money and buy quality products at the same time.
looks like a great helmet for the$$ havent road with it yet so not sure about the wind and warmth only thing is the locking mechinism seemd flimsey but for 89.00 still gets a 5
just got the helmet in from order looks and fits great. true to size chart.love the drop down inner shield.cant wait . ready to ride ,still cold here in Detroit
I received my helmet in 3 days. This is my second ST-1198. I have a gun metal gray and now a glossy black. Goog quality, and very comfortable. The air flow is good what e n you open the vents and the versatility is great. Closed face,open face, shield up, tented visor up or down. Just a great buy.
padding is really tight around the cheeks making it hard to get on and off.I do likemthe double sheild
Product fit permit. Very impressed with the quality of this helmet. Definitely worth the money spent and will purchase again when needed.
Great helmet, does all the things it say's. Good vents, and padding.
Nothing but happy! Made my order but had the size wrong, sent it back and got the right size quick with no problem. Great helmet. Very comfortable, nice padding. Lowers road noise and I can hear my ear phones fine. LOVE the Mod function, clicks into positions. Flip down sun shades are great too. Has a real "Fighter Pilot" feel.
Great helmet, fits well and wears well. The only problem I have is the chin strap is very hard to pull. I think the loops should have been smoothed out a little more and that would allow the strap to move much more freely when pulled.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

