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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Frank W.
Argentina
1 review
0 helpful votes
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The helmet is well built
October 10, 2019

The helmet is well built with great features. I returned my helmet because of how it looked on me. It was awful! As a female rider, it looked as if I had a mixing bowl on my head. Plus I thought I was getting something more closely related to the polo style half helmet.

Date of experience: October 10, 2019
Stephen O.
Argentina
1 review
0 helpful votes
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very happy with purchase. Fast
October 10, 2019

very happy with purchase. Fast shipping and good quality helmet at a fantastic price with extra features

Date of experience: October 10, 2019
Mike K.
Argentina
1 review
0 helpful votes
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This is a very good
October 10, 2019

This is a very good helmet for the money. The first time I wore it, I put it on my seat and the wind blew it down, causing the face shield to come off one side. The face shield only suffered a few scratches. It is very comfortable and I use a head set, which you don't feel at all when they're tucked in the pockets.

Date of experience: October 10, 2019
Brian G.
Argentina
1 review
0 helpful votes
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Ships faster than others. Size
October 10, 2019

Ships faster than others. Size chart is spot on. Helmet is very comfortable & my HD headset works great with this helmet. Highly recommend, and i tell all my friends if they are looking for quality at excellent prices to go to Leather Up

Date of experience: October 10, 2019
Anthony A.
Argentina
1 review
0 helpful votes
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had to return the xl
October 10, 2019

had to return the xl for a 2xl,they run a little tight in the cheak area. other than that it is a good helmet good quality

Date of experience: October 10, 2019
Mary I.
Argentina
1 review
0 helpful votes
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Great product and service ..
October 10, 2019

Great product and service .. The helmet fit perfect according to the recommendations of the size chart.

Date of experience: October 10, 2019
Nicole H.
Argentina
1 review
0 helpful votes
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The Acoustic pads work Great!
October 10, 2019

The Acoustic pads work Great! They were easy to put on and were cut perfect for a custom fit.

Date of experience: October 10, 2019
Joe K.
Argentina
1 review
0 helpful votes
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This helmet does NOT have
October 10, 2019

This helmet does NOT have a removable liner. It says it does. I have to pay for returning it. Not happy at all.

Date of experience: October 10, 2019
Margaret F.
Argentina
1 review
0 helpful votes
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Great helmet! It was a
October 10, 2019

Great helmet! It was a little tight at first but after a few rides it broke in nicely. The aerodynamics is excellent, head is not jerking around. I have to say it is one of the best helmelts I have purchased in the last 26 years.

Date of experience: October 10, 2019
Jason C.
Argentina
1 review
0 helpful votes
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Item was received quickly. For
October 10, 2019

Item was received quickly. For price, I am satisfied. Quality seems right. I've already ordered different face visor and found it easy to replace. It doesn't have a removable liner.

Date of experience: October 10, 2019
Michelle V.
Argentina
1 review
0 helpful votes
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Again, I have not be
October 10, 2019

Again, I have not be able to wear it but the fit is great, love the internal sun visor, and the hivis yellow is great

Date of experience: October 10, 2019
Amy O.
Argentina
1 review
0 helpful votes
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IS-Cruiser is a better fit
October 10, 2019

IS-Cruiser is a better fit than the IS-2. Shield not as close to the nose. Fit, for me, is perfect. I also wear the SY-MAX III and it fits the same. Good warm weather bucket with good air movement. Modular is much better protection but it is hot in the summer.

Date of experience: October 10, 2019
Kimberly S.
Argentina
1 review
0 helpful votes
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After the delivery of my
October 10, 2019

After the delivery of my 1997 Honda Valkyrie this past Friday I got to wear your half helmet. I like how it fits and I like the build in visor. The only thing that is wrong with the helmet the strap is too short. It could be at least 4 to 5 Inches longer that would help us big headed guys a lot. Is there any way to lengthen the strap???

Date of experience: October 10, 2019
Kathleen I.
Argentina
1 review
0 helpful votes
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Have always found HJC products
October 10, 2019

Have always found HJC products to be top notch and a great value. Was wearing one in an accident and the EMT said it saved my life. LU was excellent as a source as usual. Will continue to use these products and buy from LU.

Date of experience: October 10, 2019
Anna O.
Argentina
1 review
0 helpful votes
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This camera case is well
October 10, 2019

This camera case is well worth the money. Very nicely manufactured and presented. The case fits the Hawk camera and equipment perfectly. No more banging around in whatever I could find to put it in. Leather Up you have my vote.

Date of experience: October 10, 2019
Thomas N.
Argentina
1 review
0 helpful votes
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I couldn't believe the color
October 10, 2019

I couldn't believe the color and quality of this helmet. It blew me away and you just can't beat the price. Shipping was fast and just in time for the weather here in Wisconsin to finally warm up. All my leather jackets are from this company and I couldn't be more pleased with the quality and functionality of each product. Simply amazing, 5 stars for sure...just say'in...

Date of experience: October 10, 2019
George S.
Argentina
1 review
0 helpful votes
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Just received this helmet and
October 10, 2019

Just received this helmet and i couldn't be more pleased. The quality is outstanding and the fit and function are great! Outstanding!

Date of experience: October 10, 2019
Donna V.
Argentina
1 review
0 helpful votes
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Awesome helment. Size is perfect
October 10, 2019

Awesome helment. Size is perfect and looks great. Great option for a cheaper helment. Love the quick realse chin strap.

Date of experience: October 10, 2019
Anthony B.
Argentina
1 review
0 helpful votes
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Great helmet, fit is a
October 10, 2019

Great helmet, fit is a little snug but good. Love the removeable chin bar and the drop down smoked visor, keeps me from carrying an extra visor or second pair of glasses. Prompt shipping. I think this is my 4th order from leather up and I recommend them to everyone I know.

Date of experience: October 10, 2019
George M.
Argentina
1 review
0 helpful votes
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Great price. Fit is comfortable.
October 10, 2019

Great price. Fit is comfortable. The visibility is awesome. This is my second helmet from leather up and I have no complaints.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States