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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Elizabeth T.
Argentina
1 review
0 helpful votes
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Measured head, ordered size according
October 10, 2019

Measured head, ordered size according to chart. Perfect fit. Love it!!

Date of experience: October 10, 2019
Alex R.
Argentina
1 review
0 helpful votes
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great Helmet, price is right.
October 10, 2019

great Helmet, price is right. The same helmet at the Harley shop is over $500.00 so you do the math.

Date of experience: October 10, 2019
Dan D.
Argentina
1 review
0 helpful votes
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This helmet is awesome. I
October 10, 2019

This helmet is awesome. I would go one size up. I didn't and had to send mine back. LeatherUp exchanged with no questions asked. One bad thing is on BOTH helmets, the little padded "U" that snaps in under the chin...was deformed. almost like the snaps are just a little to far apart. This causes the plastic to bow out away from the chin guard and the pad would not secure correctly. One snap just wouldn't snap. Also the helmet is noisy at highway speed for sure. However, the reason you are buying this is the flip all the way back feature and it WILL NOT DISAPPOINT. solid snap when lowering. also nice little snap effect on lowering the clear shield as well.

Date of experience: October 10, 2019
Scott O.
Argentina
1 review
0 helpful votes
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Due to the characteristics of
October 10, 2019

Due to the characteristics of the helmet, it seems a little bulky in appearance than other helmets that do not have the modular system. However it doesn't weight any more than other helmets that I've tried on and the major reason I bought it was for the modular design features which are awesome if you ask me. I had no problem determining sizing due to shopping locally and finding out what sizes fit me the best. The helmet shipped in pristine condition and I didn't see any distortion problems with the flip down sun shield that other reviewers griped about. It's a nice feature which I'm sure to use frequently. I paid a great price due to the sale promotion and coupon redemption that was available to me. I couldn't have touched it purchasing locally and am very pleased with it's quality and the amount I forked out for it.....

Date of experience: October 10, 2019
Pamela Z.
Argentina
1 review
0 helpful votes
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Very nice helmet! I measured
October 10, 2019

Very nice helmet! I measured 24 1/2 inches and went with the Large due to a reviewers recommendation. Wrong. Listen to the others here and go one size larger. My wife likes the helmet and the large fits her, so she inherited this one and I'll be ordering the XL.

Date of experience: October 10, 2019
Frank U.
Argentina
1 review
0 helpful votes
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Great quality, looks even better
October 10, 2019

Great quality, looks even better in person than on the website. Great price, form, and function. All and all a great modular helmet. What's more, I received 4 out of 5 of my items the day after I placed my order, crazy fast shipping!

Date of experience: October 10, 2019
Virginia A.
Argentina
1 review
0 helpful votes
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nice nice helmet ordered xxl
October 10, 2019

nice nice helmet ordered xxl size bigger than my half helmet super fit super price!! love no glasses

Date of experience: October 10, 2019
Adam D.
Argentina
1 review
0 helpful votes
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first I will say I
October 10, 2019

first I will say I am used to wearing Arai and HJC helmets. The sizing chart on this helmet is not the same. Had I paid attention I would have ordered a medium helmet rather than a large. Order your correct size because this helmet is NOT small for the size. Overall I like this helmet and for the price you really can't beat it.

Date of experience: October 10, 2019
Helen J.
Argentina
1 review
0 helpful votes
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In general, I like the
October 10, 2019

In general, I like the helmet. It fits well, though I do have to remove my glasses before I put it on (not a fan of that). The front shield and visor lift well, thought if you open the top vents, then the visor, there isn't enough clearance and the vent cover gets hit and possibly knocked out. The other issue that I have had is fogging of the visor. the only way that I found to prevent it was to leave the visor opened to the first notch. That leads me to believe that better ventilation in the front would help. Since I am only using this when the temps are below 50 degrees F, I'd like to be able to keep it closed, but its not impossible to live with for me.

Date of experience: October 10, 2019
Brenda R.
Argentina
1 review
0 helpful votes
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As described and prompt delivery.
October 10, 2019

As described and prompt delivery. I would recommend this seller to anyone looking for this type of item. Great helmet with versatility.

Date of experience: October 10, 2019
Dave X.
Argentina
1 review
0 helpful votes
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I bought two. We were
October 10, 2019

I bought two. We were right in the middle of the size range so we purchased the indicated sizes and they fit great. The shipping was really fast and the units arrived in fine shape. We really like the styling and the features. The customer reviews really helped in the decision to buy as I have had no previous experience with this brand.

Date of experience: October 10, 2019
Thomas S.
Argentina
1 review
0 helpful votes
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Great Helmet!! This is my
October 10, 2019

Great Helmet!! This is my second as the first I bought was a size too big. It was shipped quickly and arrived at my door before I expected it. Love the drop down tinted visor!!

Date of experience: October 10, 2019
Brian O.
Argentina
1 review
0 helpful votes
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I Ride a flat black
October 10, 2019

I Ride a flat black crusier and have never worn a full face helmet, bought this for cold weather riding and I find myself wearing it even when it is nice out! great fit I went by the size chart and no problems, the flat looks great with my bike and Ive noticed alot more people wear full face helmets on cruisers, so if you are looking for an awesome helmet that is worth way more than the price, get this you won't be disappointed.

Date of experience: October 10, 2019
Laura R.
Argentina
1 review
0 helpful votes
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I was excited about finding
October 10, 2019

I was excited about finding a full face helmet for this price. I have bought 4 other helmets from Leatherup.com and have been very happy with the service and products from them, so I had no worries. The problem with the helmet is not Leatherup.com it is mine. I have only used half helmets and for a short time a 3/4 with no issues. I put the full helmet on and went berzerk! So Claustrophobic! Can't use it, plus with my glasses it was very uncomfortable. I am sure it is just me and not the helmet. So I took the swing chin protector off and use it that way. Works perfect as a 3/4 helmet. I will not return will use..

Date of experience: October 10, 2019
Angela V.
Argentina
1 review
0 helpful votes
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I love this helmet!!! Fits
October 10, 2019

I love this helmet!!! Fits great. Great company to deal with. Now all I need to do is buy a motorcycle.

Date of experience: October 10, 2019
Stephanie N.
Argentina
1 review
0 helpful votes
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I bought this bought because
October 10, 2019

I bought this bought because of the reviews that I read. I really wanted a modular helmet, plus it looks a lot like the old one I had. Everything is fine with it except for the visor. I don't know what it is made out of but I tried cleaning it with a moist towel to wipe off the little smudge I had and that completely scratched and ruined the visor. Bare in mind, this scratches easily on the inside of the visor. The outside seems to be fine with the moist towel. I had to call Leatherup.com and told them that I needed a replacement. They did get it replaced for free. They also stated that they know that this is a common problem and that there is a defect with the materials used to make the visor - it scratches with any kind of cleaning device.

Date of experience: October 10, 2019
Jeff X.
Argentina
1 review
0 helpful votes
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I bought htis helmet so
October 10, 2019

I bought htis helmet so I could have an added measure of safety but also so I could ride in the cooler weather here in Northern Illinois and I have to say it filled the bill on both counts as well as cutting the wind noise dramatically . I used their measurement system and it ft just fine. The price was great and I am glad I purchased it !!

Date of experience: October 10, 2019
Sharon C.
Argentina
1 review
0 helpful votes
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Great helmet, size was right
October 10, 2019

Great helmet, size was right had to get another for my son. Can't beat the price

Date of experience: October 10, 2019
Mark G.
Argentina
1 review
0 helpful votes
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It's a good helmet. Not
October 10, 2019

It's a good helmet. Not great. Lots of plastic and face shield scratches just looking at it. The Harley com system will not fit it. The pop down tinted eye shield won't go down all the way so it's kinda a pain.

Now the pluses good snug but not too tight a fit. Quiet when riding and easy to use the features. Plus it looks cool.

You get what you pay for.

Date of experience: October 10, 2019
Brenda K.
Argentina
1 review
0 helpful votes
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the helmet is awesome and
October 10, 2019

the helmet is awesome and lether up exelent job. AAAAAA shipmen was super fast, order my helmet in monday got it in thursday I am very please with the service thx soo much.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States