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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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35,753 reviews

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Montana
1 review
0 helpful votes
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Great service
September 12, 2021
Updated review

The sizing chart helped, the product fit the first time. So many different sizes from different companies so a 2x may be a 3x from different leather shops.

Date of experience: August 12, 2021

The sizing chart helped
September 3, 2021
Previous review

The sizing chart helped

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Gloves
September 11, 2021
Updated review

I measured, I even gave a little extra... but gloves are still too small.

Date of experience: August 12, 2021

So far so good
September 4, 2021
Previous review

So far so good

Date of experience: August 5, 2021
North Carolina
1 review
0 helpful votes
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Vinyl letters
September 12, 2021

Fast shipping quality merchandise and very easy to install would recommend this product to anyone that is looking for good material

Date of experience: August 12, 2021
Idaho
2 reviews
0 helpful votes
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T Shirts I liked
September 11, 2021
Updated review

Great website, They have a lot of stuff you need. Always great prices and fast shipping.

Date of experience: August 11, 2021

Great website, They have a lot of stuff you need
September 4, 2021
Previous review

Great website, They have a lot of stuff you need. Always great prices and fast shipping.

Date of experience: August 4, 2021
Pennsylvania
1 review
0 helpful votes
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LeatherUp is the best
September 10, 2021
Updated review

Wonderful. Easy. Bought from here before and the experience was great

Date of experience: August 11, 2021

Wonderful
May 27, 2021
Previous review

Wonderful. Easy.

Date of experience: April 27, 2021
Pennsylvania
1 review
0 helpful votes
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Fit is smaller than your size guide recomended, runs SMALLER
September 9, 2021
Updated review

Been waiting 3 months for the restocking
Fit is smaller than your size guide recomended, runs SMALLER

Date of experience: August 10, 2021

Been waiting 3 months for the restocking
September 2, 2021
Previous review

Been waiting 3 months for the restocking

Date of experience: August 3, 2021
Michigan
2 reviews
0 helpful votes
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Good quality and fast shipping at an incredible price
September 9, 2021
Updated review

So far, so good…. Very comfortable, a little hard to get on but once they are on your feet they fit like a glove.

Date of experience: August 10, 2021

So far, so good
September 2, 2021
Previous review

So far, so good

Date of experience: August 3, 2021
Minnesota
1 review
0 helpful votes
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Fantastic customer service!
September 9, 2021
Updated review

Customer service is beyond extraordinary! Taking my orders unavailability to available. Fantastic shout out to Kathy!

Date of experience: August 10, 2021

Customer service is beyond extraordinary!
September 2, 2021
Previous review

Customer service is beyond extraordinary! Taking my orders unavailability to available. Fantastic shout out to Kathy!

Date of experience: August 3, 2021
Washington
1 review
0 helpful votes
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Riding jacket.
September 9, 2021
Updated review

Easy to navigate, sizes I need for being a big man. Still a little short. A few more inches and would be perfect

Date of experience: August 9, 2021

Easy to navigate, sizes I need for being a big man
September 2, 2021
Previous review

Easy to navigate, sizes I need for being a big man.

Date of experience: August 2, 2021
Georgia
1 review
0 helpful votes
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Quick, easy, beautiful
September 9, 2021
Updated review

Easy to find what I want and get a discount. And the product (boots( fit and are beautiful.

Date of experience: August 9, 2021

Easy to find what I want and get a discount
September 2, 2021
Previous review

Easy to find what I want and get a discount.

Date of experience: August 2, 2021
Iowa
1 review
0 helpful votes
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Love, love, love it
September 8, 2021
Updated review

Very easy! I received an email when my jacket was available, I ordered it and received it faster than expected!

Date of experience: August 9, 2021

Very easy!
September 1, 2021
Previous review

Very easy!

Date of experience: August 2, 2021
New York
4 reviews
0 helpful votes
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Very quick delivery time, always.
September 8, 2021
Updated review

Quick service, and nice products. I'm always happy with what I find.

Date of experience: August 9, 2021

Quick service, and nice products
September 1, 2021
Previous review

Quick service, and nice products

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
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Better than expected
September 7, 2021
Updated review

The website was very easy to navigate and made my shopping experience easy.

Date of experience: August 7, 2021

The website is well made and easy to use
August 31, 2021
Previous review

The website is well made and easy to use. I really appreciate the sizing chart.

Date of experience: July 31, 2021
California
2 reviews
0 helpful votes
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Perfect
September 6, 2021
Updated review

Nice site. Good experience. Had exactly what we were looking for.

Date of experience: August 6, 2021

Nice site
August 18, 2021
Previous review

Nice site. Good experience,

Date of experience: July 18, 2021
California
1 review
0 helpful votes
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Vest
September 5, 2021
Updated review

Nice and quick and easy…………………………………………………………………,,

Date of experience: August 6, 2021

Nice and quick
August 28, 2021
Previous review

Nice and quick

Date of experience: July 29, 2021
North Carolina
1 review
0 helpful votes
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Purchase from Leatherup
September 5, 2021
Updated review

It was easy and quick and shipped and received within a few days.

Date of experience: August 6, 2021

It was easy and quick
August 28, 2021
Previous review

It was easy and quick

Date of experience: July 29, 2021
New Jersey
1 review
0 helpful votes
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Poor quality for money
September 5, 2021
Updated review

Product is inferior to cover we bought a few years ago from Leatherup We have always looked first to leather up and continually recommended it to others.
This cover is disappointing

Date of experience: August 5, 2021

Fast and easy
July 6, 2020
Previous review

Fast and easy

Date of experience: June 6, 2020
Ohio
1 review
0 helpful votes
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Gift
September 4, 2021
Updated review

Nice jacket but too small for size selected, will exchange or choose another outfit

Date of experience: August 5, 2021

Site is easily manageable
August 21, 2021
Previous review

Site is easily manageable

Date of experience: July 22, 2021
Utah
1 review
0 helpful votes
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High quality boots
September 3, 2021
Updated review

Excellent product. Delivery not as fast as Amazon, but ok.

Date of experience: August 4, 2021

Your site works well
August 27, 2021
Previous review

Your site works well.

Date of experience: July 28, 2021
Maryland
1 review
0 helpful votes
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The best gift
September 3, 2021
Updated review

Easy ordering good prices a fast delivery thank you keep up the good service

Date of experience: August 4, 2021

Good prices
August 27, 2021
Previous review

Good prices

Date of experience: July 27, 2021

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States