Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fit is dead on. Do exactly as they instruct and measure the upper thigh and order from measurement. Great quality leather boyfriend was really impressed with the quality sense he pays double or triple the amount leatherUp.com retails for....They look and feel great for being my first set of chaps...
they fit perfectly! and they look great! I HIGHLY recommend these!!
The chaps are great quality for the price, and I really like them with one exception. The belt "tongue" is not long enough and comes undone when I bend over.
Bought these for my wife along with a womens braided jacket to match. They were perfect in fit and feel. They look great on her!!
I am so happy with my chaps, the fit is great like they where made for me! I can't wait for the weather to cool off a little so I can get out and use them! I am so happy with Leatherup and I tell all my friends where to get there leathers!
For the price, these chaps are nice. A little bulky, and slide around a bit, but good for what I paid. Great length and seem to be quality material.
nice chaps for the money were a lil long had to cut them but really like them
These chaps are great. Great fit and very comfortable.
These are great-fitting chaps. The details that make them nice are: elastic inside the thighs (in case, like me, you have large, muscular thighs) and zippers at the bottom for getting out of them without taking off boots! AND, you can't beat the price
My first purchase and I love them! These are soft but heavy leather. The zipper in the back, yes back, of the chaps allows for additional room, as well as the elastic thighs. These are very long - which I have such a hard time finding!!! Love them! and the price - OMG! Can't beat this. Quick shipment! Thanks!
Excellent. Purchased for my main squeeze. A little short and a little stocky. Her chaps match mine and the elastic in the legs made for a better fit. Quick delivery and half the price of ordering somewhere else!
These were exactly what I expected, I have had a mens pair for a while and love them. My wife has thanked me over and over for purchasing a pair of womens for her. They fit very well and didn't have to trim a lot off of the length to fit her and she is a short Lady(5.0 ft.)
She says this makes spring and fall cooler weather riding more enjoyable on those windy
days and won't ride with out them! (GREAT PRODUCT)
I'm a girl with curves and a tiny waist. I have a hard time finding pants/bottoms that fit my thighs. I love these chaps, the gussets make them comfortable, the weight of the leather and lining makes them warm. If I needed more room I could unzip the thigh. Perfect for my body type. I had to cinch up the waist but with the double set of grommets for the lace up waist band it was easy as pie. Excellent quality at a inexpensive price! I got them faat in time for fall riding during Indian Summer! Thank you!
I bought these for my wife and I bought the mens pair for myself . We both love the fit and comfort... Not to mention holding in the heat....lol. Good quality for the price.
These chaps are a great quality for the price. I bought them for my granddaughter and they fit her perfectly. Very pleased with the thickness of the leather and the quality of workmanship. The chaps were shipped the same day as the order and they arrived in a very short time. I'm extremely pleased with the product and the service by Leather Up.
These were recommended by a friend. They are very good chaps for the price. I liked the first pair for me so well the other half bought a pair also!
Great prices and fast shipping. These chaps have a great fit....best ever!
Bought these in an 8, and I am usually a 10-12. I'm 5'7 3/4" and about 165 lbs. Curvy with definite hips. They fit great. The elastic around the thighs makes for such a comfortable fit. They are sexy and comfortable. The waist is a little small, but you can extend the back, which I had to, but then they fit wonderful on your hips/waist. The leather is so soft and supple. Will buy again from Leather Up for sure.
Perfect fit. I am tall and slender, so finding pants or chaps to fit is difficult. These fit perfect. Great quality. Look forward to putting many miles in them.
I got them for my girlfriend and she is totally happy .the braid work is very nice and the matching coat was a big hit to
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

