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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Dorothy S.
Argentina
1 review
0 helpful votes
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Love my chaps, a little
October 10, 2019

Love my chaps, a little big but that's ok. Good quality. Have ordered from them before and will continue to.

Date of experience: October 10, 2019
Nancy P.
Argentina
1 review
0 helpful votes
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I bought these chaps they
October 10, 2019

I bought these chaps they are really great for the price. I received them in a short time which was terrific. They fit perfect. I had to cut off a bit on the pant legs but that was easy. I wore them the other evening they worked great against the cold. I am going to purchase more things because the quality is GREAT,

Date of experience: October 10, 2019
Richard Y.
Argentina
1 review
0 helpful votes
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I love these. The fit
October 10, 2019

I love these. The fit it true and look great on. My guy loves the look. The elastic thighs keep the chaps where they're suppose to be. This is the best place for cost, quality and delivery. Thanks LeatherUp.com. I'll be ordering all my items from you.

Date of experience: October 10, 2019
Paul Q.
Argentina
1 review
0 helpful votes
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Great quality. Fast shipping. Will
October 10, 2019

Great quality. Fast shipping. Will buy from again.

Date of experience: October 10, 2019
Rebecca I.
Argentina
1 review
0 helpful votes
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The braided chaps was her
October 10, 2019

The braided chaps was her choice, these chaps are very suprising for the price, usually pay twice as much for them, quailty is great nice looking chaps too. Cut to length, heavy duty zippers, heavty duty leather, you need chaps they got them,and the right price too.

Date of experience: October 10, 2019
Pamela P.
Argentina
1 review
0 helpful votes
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I purchased this along with
October 10, 2019

I purchased this along with the coat for my wife, she loves both and the braids is a very nice feminine touch.

Date of experience: October 10, 2019
Nicole X.
Argentina
1 review
0 helpful votes
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I did try them on
October 10, 2019

I did try them on for fit and it was perfect. The quality of the leather is excellent and the style is great. When I need anything else, I'll be sure to order on-line from Leather Up.

Date of experience: October 10, 2019
Cynthia O.
Argentina
1 review
0 helpful votes
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Wonderful Product! These are very
October 10, 2019

Wonderful Product! These are very warm and comfortable and I couldnt be happier. Plus they make my butt look aswesome!

Date of experience: October 10, 2019
Kimberly Z.
Argentina
1 review
0 helpful votes
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The chaps are great.. I
October 10, 2019

The chaps are great.. I couldn't ask for a better fit, thanks to your staff. The quality is pristine, and the price is right.. Thank you so much.

Date of experience: October 10, 2019
Melissa U.
Argentina
1 review
0 helpful votes
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Surprisingly high quality for the
October 10, 2019

Surprisingly high quality for the money and I tell everyone I know about them

Date of experience: October 10, 2019
Patricia O.
Argentina
1 review
0 helpful votes
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They are nice but after
October 10, 2019

They are nice but after wearing them twice, the became REALLY baggy around the legs...I am going to have to get them altered.

Date of experience: October 10, 2019
Mary S.
Argentina
1 review
0 helpful votes
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I wore my pair for
October 10, 2019

I wore my pair for the first time yesterday. They wore nice. The only things is that they rode higher on the waist then what the picture shows. I am 5'7'. But it seams okay. They look and feel well made.

Date of experience: October 10, 2019
Sandra X.
Argentina
1 review
0 helpful votes
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WOWOW WEEEEEE!!!!! I am sooo
October 10, 2019

WOWOW WEEEEEE!!!!! I am sooo impressed with the quality of these Chaps. I waited in anticipation for my BIG box to arrive and had a blast "leatherin' up". Took the advice from many before me and ordered as instructed. LEATHERUP.com is my favorite shop and I won't order anywhere else for my gear.

Debbie from the Rocky Mountains

Date of experience: October 10, 2019
Mike U.
Argentina
1 review
0 helpful votes
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Perfectly adjustable at the waist
October 10, 2019

Perfectly adjustable at the waist and the length can be cut or hemmed, very nice thick leather

Date of experience: October 10, 2019
Donna G.
Argentina
1 review
0 helpful votes
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Not really crazy for the
October 10, 2019

Not really crazy for the elastic thighs as I think eventually they will stretch out, making the chaps too loose at the top. Other than that, they fit my wife like a glove and are nice and cozy warm for those cold morning starts.

Date of experience: October 10, 2019
Barbara Z.
Argentina
1 review
0 helpful votes
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These are HOT! I bought
October 10, 2019

These are HOT! I bought them to be functional. Now I'm worried that I'll be turning heads in traffic.

I am petite so I'll have to hem or cut them off but otherwise they fit perfectly.

Date of experience: October 10, 2019
Rebecca E.
Argentina
1 review
0 helpful votes
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Love the fit and price.
October 10, 2019

Love the fit and price. AFter the 3rd time wearing them, the right side of the buckle came out of the chaps... a good friend sews leather so she fixed them for me to use the next day for our Frostbite ride. She reinforced the other side too so it shouldn't happen again.

Date of experience: October 10, 2019
Stephen M.
Argentina
1 review
0 helpful votes
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These r great!! So nice
October 10, 2019

These r great!! So nice n warm fit great! I wear a 12 and someone said to order 10. I did they fit great!

Date of experience: October 10, 2019
Sharon Q.
Argentina
1 review
0 helpful votes
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I love my chaps!! The
October 10, 2019

I love my chaps!! The price and quality are well worth it!

Date of experience: October 10, 2019
Mike U.
Argentina
1 review
0 helpful votes
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I love them. They fit
October 10, 2019

I love them. They fit perfect! I really like the stretch material on the inner thigh!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States