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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Susan O.
Argentina
1 review
0 helpful votes
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I have many Items from
October 10, 2019

I have many Items from leather up. I have never found any better in my travels. the product is the best and the prices cannot be beat. I have told many fellow riders about this company. I have never had anyone tell me they were not pleased with the product the price and customer service. top stuff AAAAAA kathy brown vermont

Date of experience: October 10, 2019
Joe M.
Argentina
1 review
0 helpful votes
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product came pretty quickly. I
October 10, 2019

product came pretty quickly. I was unable to see how well these chaps work because they were too big and I am sending them back.

Date of experience: October 10, 2019
Elizabeth M.
Argentina
1 review
0 helpful votes
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Amazing for the price. Very
October 10, 2019

Amazing for the price. Very good quality. Getting a lot of compliments on them when out riding.

Date of experience: October 10, 2019
Brenda I.
Argentina
1 review
0 helpful votes
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Love the look and feel
October 10, 2019

Love the look and feel of these chaps!! I have full thighs and was worried about the fit but the elastic takes care of that and I don't even need to use the zippers on the thighs....

Date of experience: October 10, 2019
Melissa K.
Argentina
1 review
0 helpful votes
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Good chaps, my ol lady
October 10, 2019

Good chaps, my ol lady loves them. great fit and style.

Date of experience: October 10, 2019
Maria N.
Argentina
1 review
0 helpful votes
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Was not real sure I
October 10, 2019

Was not real sure I really wanted any chaps, but my husband wanted me to get some for our trip to Bike Rally. Was very impressed with the look of the leather. Really liked the the elastic around the thighs so they dont sag. Was a little long but only had to cut off a little. The cord to lace up the back was short and couldnt really adjust it well. Just gonna try to fine a longer one. Overall I like them and you cant beat the price.

Date of experience: October 10, 2019
Charles M.
Argentina
1 review
0 helpful votes
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i bought these as a
October 10, 2019

i bought these as a birthday present for my girlfriend. she is very pleased with the fit and enjoys riding with them on. they help keep you warm on cool days.

Date of experience: October 10, 2019
Adam M.
Argentina
1 review
0 helpful votes
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Liked the chaps, but they
October 10, 2019

Liked the chaps, but they were too large. Don't buy if you live in Canada as you must pay shipping back and forth for exchanges. Shipping costs were the same as the price of the chaps. All sales to Canada is final, unless you pay the shipping back to the factory outlet, and then the freight charges on the exchange.

Date of experience: October 10, 2019
George M.
Argentina
1 review
0 helpful votes
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Bought them as a gift
October 10, 2019

Bought them as a gift for my daughter,,very nice,,a pleasure to do business with, as always

Date of experience: October 10, 2019
Donna M.
Argentina
1 review
0 helpful votes
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What a deal! Best thing
October 10, 2019

What a deal! Best thing I bought all year. Great looking, heavy and not baggy. Very impressed. The price was awesome. I totally recommend this product.

Date of experience: October 10, 2019
Brenda L.
Argentina
1 review
0 helpful votes
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Love the chaps! Worked great
October 10, 2019

Love the chaps! Worked great on their maiden ride! Very comfortable.

Date of experience: October 10, 2019
Nancy O.
Argentina
1 review
0 helpful votes
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Ordered these for my wife,
October 10, 2019

Ordered these for my wife, had to send back for smaller pair. The company was great to work with and the smaller pair fit excellent. Very good quality and look excellent on. Thanks Leather up for great service.

Date of experience: October 10, 2019
Brian E.
Argentina
1 review
0 helpful votes
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My husband ordered these for
October 10, 2019

My husband ordered these for me when he ordered his from LeatherUp. The fit is great and they're very comfortable. Definitely recommend these chaps!!

Date of experience: October 10, 2019
Tom O.
Argentina
1 review
0 helpful votes
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Great Chaps! They fit &
October 10, 2019

Great Chaps! They fit & look Awsome. Heavy duty leather as well as good quality zippers. Thank you again Leatherup!

Mrs. G. Scio, Oregon

Date of experience: October 10, 2019
Dorothy M.
Argentina
1 review
0 helpful votes
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THEY LOOK GREAT ON HER
October 10, 2019

THEY LOOK GREAT ON HER GOOD FIT AND DID'NT HAVE TO CUT THE BOTTOM OF THE LEGS.LIKE OTHER CHAPS.THANKS RANDY BLACKFOOT ID.

Date of experience: October 10, 2019
Joseph V.
Argentina
1 review
0 helpful votes
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we just came back from
October 10, 2019

we just came back from a 3 day trip. my wife praised these chaps the whole time. i must say i'm impressed with them. price is good ,quality seems good, and they shipped fast compared to other stores i have bought from. i will have a pair myself to replace the r/r that i have now.

Date of experience: October 10, 2019
Eric K.
Argentina
1 review
0 helpful votes
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ordered them for my wife
October 10, 2019

ordered them for my wife she loves them, better than i thought they would be. great buy!!!! so nice i am going to order more leather prouducts. dave, villas nj

Date of experience: October 10, 2019
Joe X.
Argentina
1 review
0 helpful votes
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I'm very pleased with the
October 10, 2019

I'm very pleased with the chaps. They fit and look good. You can't beat the price.

Date of experience: October 10, 2019
Amanda Q.
Argentina
1 review
0 helpful votes
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Love these chaps and am
October 10, 2019

Love these chaps and am certainly looking forward to many many rides with them. High quality and extremely reasonable price. Fast shipping and great customer service. I would recommend this website and their products to anyone. Can't beat the prices and don't have to sacrifice high quality.

Date of experience: October 10, 2019
Anthony U.
Argentina
1 review
0 helpful votes
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Simple the best ever! Doesn't
October 10, 2019

Simple the best ever! Doesn't get any better than this! Thanks Leather-Up! Lavinia in Boise, Idaho, I will be back!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States