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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Pamela X.
Argentina
1 review
0 helpful votes
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Great fit, easy to trim
October 10, 2019

Great fit, easy to trim bottom length. Love these chaps.

Date of experience: October 10, 2019
Sandra V.
Argentina
1 review
0 helpful votes
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Very well made and do
October 10, 2019

Very well made and do like the design for the extra room if needed. I do wish the legs were a bit more tailored as I don't like the baggy legs. I am getting them altered, but then they should be fine.

Date of experience: October 10, 2019
Mary F.
Argentina
1 review
0 helpful votes
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i love them they are
October 10, 2019

i love them they are very comfortable,great customer service and i had my order when they said i would get them im very satisfied with them and will order more in the future thank u very much leatherup.

Date of experience: October 10, 2019
Virginia I.
Argentina
1 review
0 helpful votes
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This was a great purchase.plan
October 10, 2019

This was a great purchase.plan on buying a few more items from here as well.

Date of experience: October 10, 2019
Chris S.
Argentina
1 review
0 helpful votes
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Beautiful leather braids and a
October 10, 2019

Beautiful leather braids and a very comfortable fit. The lining adds to the comfort level when riding. I am 5'4" tall and had to trim the length a couple of inches off the bottom of the legs. These are the most comfortable chaps I have ever had. I highly recommend these for the fit and price!

Date of experience: October 10, 2019
Mary N.
Argentina
1 review
0 helpful votes
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Great price and quality; my
October 10, 2019

Great price and quality; my wife absolutely loves them.

Date of experience: October 10, 2019
Stephanie O.
Argentina
1 review
0 helpful votes
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Fit the wife very nicely.
October 10, 2019

Fit the wife very nicely. She is very happy with them.

Date of experience: October 10, 2019
Bill S.
Argentina
1 review
0 helpful votes
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I got these for myself.
October 10, 2019

I got these for myself. Used the guide as directed and recommended by other reviews. They fit great. I like the quality. Only had to trim them a bit. Shipping was super fast.

Date of experience: October 10, 2019
Eric C.
Argentina
1 review
0 helpful votes
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These are the best chaps
October 10, 2019

These are the best chaps for the money! Excellent fit, beautiful braid detail! I'm 5' 8" and the length is perfect!

Date of experience: October 10, 2019
Diane Q.
Argentina
1 review
0 helpful votes
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I just received these chaps
October 10, 2019

I just received these chaps in the mail and they are FANTASTIC they fit perfect and the zippers in the back give extra room! They fit exactly like the measuerments! Couldn't be happier!

Date of experience: October 10, 2019
Paul C.
Argentina
1 review
0 helpful votes
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I have always wanted a
October 10, 2019

I have always wanted a pair of chaps for cooler weather, I never found ones that comfortably fit my heavy thighs, until now. The quality is great, and these chaps look nice. I ordered a size 14( my thigh is just over 25"), they were very loose, returned them for a 12. The 12 is a little loose, with the elastic inserts I could probably get a 10. I am still out about the braid, it appears to make my legs look heavier, the 14 was plain. I might get a plain size 10, These are definitely worth the price! The quality is great and the customer service is very good.

Date of experience: October 10, 2019
Paul Z.
Argentina
1 review
0 helpful votes
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I love these chaps. Got
October 10, 2019

I love these chaps. Got them for Christmas. Hubby had a pair & had to get me a pair so I'd quit wearing his. Beyond comfortable & love the elastic thighs and extra zippers on the top of the thighs.

Date of experience: October 10, 2019
Peter C.
Argentina
1 review
0 helpful votes
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These chaps are great ladies!!
October 10, 2019

These chaps are great ladies!! I love the fact that they have the elastic if you need it and also have a zipper in the back for adjustment! The zippers on the sides for putting on with boots already on is the BOMB!! They were long, but I just measured and cut to length, just below a snap.

As many have said before, order by thigh size!!! I have always had big thighs and ordering this way was perfect!!

Date of experience: October 10, 2019
Thomas X.
Argentina
1 review
0 helpful votes
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I ordered a size 14
October 10, 2019

I ordered a size 14 these fit exactly like a size 14 jean size

Date of experience: October 10, 2019
Brian O.
Argentina
1 review
0 helpful votes
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Haven't worn them yet, but
October 10, 2019

Haven't worn them yet, but they fit well and are nicely made. Love the zip on the thighs.

Date of experience: October 10, 2019
Angela J.
Argentina
1 review
0 helpful votes
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December 6, 2016 Country Girl,
October 10, 2019

December 6, 2016

Country Girl, Big Spring, TX

Great Chaps! I was so surprised when they fit so well. I have bought several chaps and none were what I thought I had ordered and didn't fit well and either gave them away or had to send back. I was really discouraged; I had just bought a pair and they didn't fit. We had a ride coming up that weekend and it was going to be in the low 40's with wind, so I ordered this pair on a Tuesday and was so surprised they arrived on Thursday!! AND THEY FIT!!!! AND THEY LOOK GREAT!! Made my ride much more comfortable. These were true to size, I bought same size as my jeans, although wish these came in petite!! I had to cut them off quite a bit. Thank you LeatherUp!!

Date of experience: October 10, 2019
Frank I.
Argentina
1 review
0 helpful votes
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These are a great product.
October 10, 2019

These are a great product. Comfy and very well made. I am very please with my purchase. Make sure you measure your extreme upper thigh and order per that measurement. They will fit great.

Date of experience: October 10, 2019
George C.
Argentina
1 review
0 helpful votes
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I love these chaps. I
October 10, 2019

I love these chaps. I just started riding so I wasn't sure how to buy chaps. These chaps were easy to figure out and Leatherup made it easy as well. I'm usually a jeans size 16 but I read on here that these chaps run big so I used the size chart and ordered according to the chart and they fit perfectly. I really love the elastic on the thighs and the zippered pleat in the rear. They look good and are comfortable. They are a little long but I can cut them. They really kept me warm when riding but to be fair I haven't ridden with them on in extremely cold weather yet, but I'm confident they will keep my legs warm.

Date of experience: October 10, 2019
Jack X.
Argentina
1 review
0 helpful votes
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Great vest. I receive compliments
October 10, 2019

Great vest. I receive compliments all of the time on it. Plenty of pockets, good Quality. A super nice retro vest even At twice the price. I have the distressed leather biker jacket, and am planning to buy the distressed leather riding gloves.

Date of experience: October 10, 2019
Margaret H.
Argentina
1 review
0 helpful votes
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This vest is excellant. It
October 10, 2019

This vest is excellant. It has more pockets then you'll ever need. Its a little heavier then other vest I've had as a result of the buffalo leather, but well worth the money. I've also ordered the black one and sold my other vest. This one is highly recommend.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States