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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Very good looking, suits well, high quality, fast shipping, awesome.
this jacket has maid my day.looks grate,fits very good.i just love it
Excellent quality jacket. My husband likes it because it is heavy and he feels like he is protected again. Quick delivery. We both ride and us and all our friends only buy our biking stuff from leatherup.
nice jacket,near perfect fit and very,very fast ship. thanks,bmc..
fits great and looks even better , best cycle jacket I have bought to date
The leather has a very nice soft feel to it. Some say it's very thick, no, it is not! Some say it is very warm in colder temps, not really! Thickness is just right in my opinion though! Not too hot in the summer, but enough warmth as it gets a bit colder out, but not real cold.
The looks, where do I start? This leather kicks $#*! big-time! Nice deep brown color (I don't think it would have looked as good if it was light, just imho), and the picture and wording on the back says it all!
As for the fit, I think the following will help you out a bit:
I am 6'1", waist is 41", chest is 45", and I have very, very long arms! I ordered a 2x large like many others suggested who are about my built, and I have to say, it fits like a glove!!! Not too tight, no restrictions in movement, covers my butt-crack :-), and arm length doesn't recede up my arm when riding.
I'm telling you, this jacket is awesome in every way, and far exceeds my expectations, not to mention how little they priced it!
Thank you LeatherUp!
Bought this for my husband as a hint to the motorcycle about to be delivered. HE WILL NOT WEAR ANYTHING ELSE!!!!!!!!!
I am extremely pleased with this Jacket, I am 6'1" 195 with a long upper body and the 2XL fits perfect. I only wish they would have produced the same jacket without a logo on it but the eagle looks great. Love the feel and style of the old cruiser style jacket, I have rode for 30 years and find these the most comfortable and warmest during the winter months in the desert, where it is freezing in the mornings and warmer in the afternoon. Having the option to open vents and let the breeze flow through make a difference.
About this for my husband As a Christmas gift He was thoroughly pleased the price was phenomenal for the quality I wish they had one just like it in womens will purchase again
Amazed at the quality of this jacket! Ive paid a lot more for less quality in the past.
Great fit, heavy duty , awesome price!!!
Leatherup processed , delivered very timely
Great jacket, good quality, good value, good workmanship, wore it in 32 degrees weather and stayed comfortable, (with layers) minor problem with fit, I'm 5'10 215 w/ 46" chest 34" w. I ordered xl as everyone suggested, perfect fit in every way except sleeves are 4" to long, covering all but two finger tips, no big deal though just fold sleeve under and it still looks ok
Highly recommend,
I wanted a differnt jacket but wife real liked this one so i order this one and recieved it rather quick. good lookin jacket. Iam pretty small but ordered large and like the fit would recomend
I love this jacket. The quality of the leather is excellent. The fit was perfect. You should base your purchase based on measurements taken with your clothing on for the best fit. The embossed logo on the back of the jacket really makes it look nice. All of the zippers work well and feel to be high-quality. This is the third leather jacket I have purchased from Leatherup and all have been excellent. With the discount offered at the time of my purchase the price of this jacket could not be beat and I could not be happier. Even at full price it would be an excellent value.
Excellent jacket!!! Fits and looks great. And as always, Leather Up provided great service and very fast delivery.
Just what I needed, great fit. In XL I have a 48inch chest and a 46 inch gut with a 34 waist.The fit is snug. I beleive a XXL the sleeves would have been too long.So glad I waited to order this jacket .
Excellent quality and fit, first time ordering from LeatherUp.com, but will recommend this site to family and friends.
The only thing that I find wrong is the sleeves are little tight and I have trouble getting a hoodie on. I wear a 2xl and ordered a 4xl. Other than that it is a great Biker Jacket.
My husband loves the jacket. I ordered one size larger based on the reviews and it fit perfect. Well made, supple, and the zip out lining is a nice feature.
The fit is exactly how other shopper have stated. At 5' 9" 175 lbs with waist of about 34-36 XL fits great other then the sleeves even sitting on the bike and reaching out they are a little long and the elbow pads are in the forearm area they need to be moved up about 3". With that said nice feel really heavy. Really nice jacket. All the zippers work.. GREAT value Leatherup thank you.
Great cool jacket for riding and staying warm in. Took awhile to finally get this jacket but it was well worth the wait.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

