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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Robert S.
Argentina
1 review
0 helpful votes
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Very good looking, suits well,
October 10, 2019

Very good looking, suits well, high quality, fast shipping, awesome.

Date of experience: October 10, 2019
Karen X.
Argentina
1 review
0 helpful votes
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this jacket has maid my
October 10, 2019

this jacket has maid my day.looks grate,fits very good.i just love it

Date of experience: October 10, 2019
Elizabeth Y.
Argentina
1 review
0 helpful votes
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Excellent quality jacket. My husband
October 10, 2019

Excellent quality jacket. My husband likes it because it is heavy and he feels like he is protected again. Quick delivery. We both ride and us and all our friends only buy our biking stuff from leatherup.

Date of experience: October 10, 2019
David H.
Argentina
1 review
0 helpful votes
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nice jacket,near perfect fit and
October 10, 2019

nice jacket,near perfect fit and very,very fast ship. thanks,bmc..

Date of experience: October 10, 2019
Stephanie E.
Argentina
1 review
0 helpful votes
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fits great and looks even
October 10, 2019

fits great and looks even better , best cycle jacket I have bought to date

Date of experience: October 10, 2019
Nicole G.
Argentina
1 review
0 helpful votes
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The leather has a very
October 10, 2019

The leather has a very nice soft feel to it. Some say it's very thick, no, it is not! Some say it is very warm in colder temps, not really! Thickness is just right in my opinion though! Not too hot in the summer, but enough warmth as it gets a bit colder out, but not real cold.

The looks, where do I start? This leather kicks $#*! big-time! Nice deep brown color (I don't think it would have looked as good if it was light, just imho), and the picture and wording on the back says it all!

As for the fit, I think the following will help you out a bit:

I am 6'1", waist is 41", chest is 45", and I have very, very long arms! I ordered a 2x large like many others suggested who are about my built, and I have to say, it fits like a glove!!! Not too tight, no restrictions in movement, covers my butt-crack :-), and arm length doesn't recede up my arm when riding.

I'm telling you, this jacket is awesome in every way, and far exceeds my expectations, not to mention how little they priced it!

Thank you LeatherUp!

Date of experience: October 10, 2019
Margaret W.
Argentina
1 review
0 helpful votes
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Bought this for my husband
October 10, 2019

Bought this for my husband as a hint to the motorcycle about to be delivered. HE WILL NOT WEAR ANYTHING ELSE!!!!!!!!!

Date of experience: October 10, 2019
Richard Y.
Argentina
1 review
0 helpful votes
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I am extremely pleased with
October 10, 2019

I am extremely pleased with this Jacket, I am 6'1" 195 with a long upper body and the 2XL fits perfect. I only wish they would have produced the same jacket without a logo on it but the eagle looks great. Love the feel and style of the old cruiser style jacket, I have rode for 30 years and find these the most comfortable and warmest during the winter months in the desert, where it is freezing in the mornings and warmer in the afternoon. Having the option to open vents and let the breeze flow through make a difference.

Date of experience: October 10, 2019
Andrew O.
Argentina
1 review
0 helpful votes
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About this for my husband
October 10, 2019

About this for my husband As a Christmas gift He was thoroughly pleased the price was phenomenal for the quality I wish they had one just like it in womens will purchase again

Date of experience: October 10, 2019
Deborah P.
Argentina
1 review
0 helpful votes
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Amazed at the quality of
October 10, 2019

Amazed at the quality of this jacket! Ive paid a lot more for less quality in the past.

Great fit, heavy duty , awesome price!!!

Leatherup processed , delivered very timely

Date of experience: October 10, 2019
Betty M.
Argentina
1 review
0 helpful votes
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Great jacket, good quality, good
October 10, 2019

Great jacket, good quality, good value, good workmanship, wore it in 32 degrees weather and stayed comfortable, (with layers) minor problem with fit, I'm 5'10 215 w/ 46" chest 34" w. I ordered xl as everyone suggested, perfect fit in every way except sleeves are 4" to long, covering all but two finger tips, no big deal though just fold sleeve under and it still looks ok

Highly recommend,

Date of experience: October 10, 2019
Stephanie F.
Argentina
1 review
0 helpful votes
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I wanted a differnt jacket
October 10, 2019

I wanted a differnt jacket but wife real liked this one so i order this one and recieved it rather quick. good lookin jacket. Iam pretty small but ordered large and like the fit would recomend

Date of experience: October 10, 2019
Sam T.
Argentina
1 review
0 helpful votes
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I love this jacket. The
October 10, 2019

I love this jacket. The quality of the leather is excellent. The fit was perfect. You should base your purchase based on measurements taken with your clothing on for the best fit. The embossed logo on the back of the jacket really makes it look nice. All of the zippers work well and feel to be high-quality. This is the third leather jacket I have purchased from Leatherup and all have been excellent. With the discount offered at the time of my purchase the price of this jacket could not be beat and I could not be happier. Even at full price it would be an excellent value.

Date of experience: October 10, 2019
Jennifer O.
Argentina
1 review
0 helpful votes
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Excellent jacket!!! Fits and looks
October 10, 2019

Excellent jacket!!! Fits and looks great. And as always, Leather Up provided great service and very fast delivery.

Date of experience: October 10, 2019
Charles V.
Argentina
1 review
0 helpful votes
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Just what I needed, great
October 10, 2019

Just what I needed, great fit. In XL I have a 48inch chest and a 46 inch gut with a 34 waist.The fit is snug. I beleive a XXL the sleeves would have been too long.So glad I waited to order this jacket .

Date of experience: October 10, 2019
David C.
Argentina
1 review
0 helpful votes
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Excellent quality and fit, first
October 10, 2019

Excellent quality and fit, first time ordering from LeatherUp.com, but will recommend this site to family and friends.

Date of experience: October 10, 2019
Kimberly D.
Argentina
1 review
0 helpful votes
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The only thing that I
October 10, 2019

The only thing that I find wrong is the sleeves are little tight and I have trouble getting a hoodie on. I wear a 2xl and ordered a 4xl. Other than that it is a great Biker Jacket.

Date of experience: October 10, 2019
Sandra D.
Argentina
1 review
0 helpful votes
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My husband loves the jacket.
October 10, 2019

My husband loves the jacket. I ordered one size larger based on the reviews and it fit perfect. Well made, supple, and the zip out lining is a nice feature.

Date of experience: October 10, 2019
Jennifer F.
Argentina
1 review
0 helpful votes
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The fit is exactly how
October 10, 2019

The fit is exactly how other shopper have stated. At 5' 9" 175 lbs with waist of about 34-36 XL fits great other then the sleeves even sitting on the bike and reaching out they are a little long and the elbow pads are in the forearm area they need to be moved up about 3". With that said nice feel really heavy. Really nice jacket. All the zippers work.. GREAT value Leatherup thank you.

Date of experience: October 10, 2019
Susan L.
Argentina
1 review
0 helpful votes
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Great cool jacket for riding
October 10, 2019

Great cool jacket for riding and staying warm in. Took awhile to finally get this jacket but it was well worth the wait.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States