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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Chris A.
Argentina
1 review
0 helpful votes
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Excellent quality. Great look, fits
October 10, 2019

Excellent quality. Great look, fits like a glove. One of the best jackets I have bought at any price.

Date of experience: October 10, 2019
James E.
Argentina
1 review
0 helpful votes
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I'm VERY pleased with this
October 10, 2019

I'm VERY pleased with this jacket. It's as heavy as I'd hoped and felt broken in from the first time I wore it. Superb delivery, too. I'll shop here again...soon.

Date of experience: October 10, 2019
Kimberly O.
Argentina
1 review
0 helpful votes
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Very happy with my purchase.
October 10, 2019

Very happy with my purchase. Leather is soft and comfy. Delivery as promised with no problems. Will buy from Leatherup.com again.

Date of experience: October 10, 2019
Pamela W.
Argentina
1 review
0 helpful votes
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Great fit and love the
October 10, 2019

Great fit and love the looks and style. Super comfortable. Always geeting comments every time I go anywheres with it. Awesoem deal!!! Thinking of ordering anopther for a spare

Date of experience: October 10, 2019
Dan O.
Argentina
1 review
0 helpful votes
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Great value and some nice
October 10, 2019

Great value and some nice features. As good as it looks in the pics.

Date of experience: October 10, 2019
Janet P.
Argentina
1 review
0 helpful votes
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I am amazed at the
October 10, 2019

I am amazed at the fit and quality of this heavy jacket. The ladies think it's hot. Thanks for all we ordered. I will shop at Leatherup again, and am referring my friends.

Jon C. Webb, MD

Date of experience: October 10, 2019
Adam D.
Argentina
1 review
0 helpful votes
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Fast shipping, great fit, good
October 10, 2019

Fast shipping, great fit, good value for the money. Recommended to friends.

Date of experience: October 10, 2019
Peter A.
Argentina
1 review
0 helpful votes
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This jacket looks much better
October 10, 2019

This jacket looks much better in person. I bought boots last year and now this jacket. The leather is thick (not the thickest I've seen but it's pretty heavy) and the look is incredible. It looks like you've been riding Rt. 66 for 20 years! If you want that retro look (not worn out) then this jacket is awesome. The dark brown leather is beautiful. I was afraid it would be "too brown" but it's nearly black (until I hang it next to my black jacket. I ordered on a Saturday and got it the next Friday. I will definitely buy from Leather up again. Last year I got the Mens Advanced X-Element Short Harness Dark Brown Boots (Item: #1486-Short-Harness-Brown) and they look great together!

Date of experience: October 10, 2019
Ben U.
Argentina
1 review
0 helpful votes
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Great Jacket with great price.
October 10, 2019

Great Jacket with great price. Thanks Leather Up!!!!

Date of experience: October 10, 2019
Virginia F.
Argentina
1 review
0 helpful votes
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Excellent product. Extremely warm. VEry
October 10, 2019

Excellent product. Extremely warm. VEry quick delivery. I will certainly shop LeatherUp.com again.

Date of experience: October 10, 2019
Lisa W.
Argentina
1 review
0 helpful votes
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I bought this coat for
October 10, 2019

I bought this coat for my husband and he loves it. He's been out riding in it in this Northeast winter weather and said the leather provided great wind barrier and was very comfortable to ride in.

Date of experience: October 10, 2019
Sandra H.
Argentina
1 review
0 helpful votes
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I love this jacket. Made
October 10, 2019

I love this jacket. Made in China; was the only disappointing thing about it.

Date of experience: October 10, 2019
Ruth N.
Argentina
1 review
0 helpful votes
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I love this jacket! I
October 10, 2019

I love this jacket! I ordered anXL, and it fits a little big, but I wouldn't want to go any smaller. I am 5'11" and weigh about 170. There is enough room for a pullover too. Great jacket, blocks the wind and looks great too. Getting ready to buy the matching chaps as well! Thanks Leather Up!

Date of experience: October 10, 2019
Nick X.
Argentina
1 review
0 helpful votes
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Ordered this for my husband
October 10, 2019

Ordered this for my husband and he loves it. The quality is great and the eagle on the back looks awesome! Beautiful leather and beautiful rich brown color.

Date of experience: October 10, 2019
Richard P.
Argentina
1 review
0 helpful votes
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Bought this for my husband.
October 10, 2019

Bought this for my husband. We had exchanged another jacket because it was too small. At 6'4'' 220, the 3x is a good fit. Service and quality are / were great. Leatherup is our new shopping place. Thanks!

MB

Date of experience: October 10, 2019
Margaret N.
Argentina
1 review
0 helpful votes
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I love my jacket just
October 10, 2019

I love my jacket just what I ordered the only thing they run a little small I am 50" across the chest I ordered a 2xl echanged that one for a 3xl still a little small but it will stretch a little, but for the price, cant beat it I have recomended Leather up to 10 people 5 already knew about it, they all love Leatherup.com

Date of experience: October 10, 2019
Jessica Y.
Argentina
1 review
0 helpful votes
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I bought this jacket as
October 10, 2019

I bought this jacket as a gift for my brother and he absolutely loved it..so much so that he wore it the day after receiving it even though it rained..lol Thanks LeatherUP.com

Date of experience: October 10, 2019
Dave G.
Argentina
1 review
0 helpful votes
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I've had many leather jackets
October 10, 2019

I've had many leather jackets over the years. This is now the best bargain and quality I've ever had the pleasure of owning. I'm extremely happy with my decision to choose the buffalo. Looks great, feels great, and smells great.

Date of experience: October 10, 2019
Nick G.
Argentina
1 review
0 helpful votes
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The only down side to
October 10, 2019

The only down side to the jacket is the removable quilted liner is a bit thinner than I'd like (definitely need a sweater / sweatshirt type layer underneath for those colder rides) and it doesn't extend down through the arms. Other than that, I'm very satisfied! I have both the matching jacket and vest and both are very well made and of excellent quality. I was very pleasantly surprised at the weight of the vest! The vest gets 5 stars, the jacket gets 4 only due to the liner limitations. Would I make this purchase again... YOU BETCHA !!!

Date of experience: October 10, 2019
Kevin X.
Argentina
1 review
0 helpful votes
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I have been very impressed
October 10, 2019

I have been very impressed with this jacket and with the service from Leatherup.com. The Jacket is very comfortable ended up ordering an XL as I am 5'11" 210lbs. It fits well and appears to be very well made. Would definitely recommend it.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States