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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Love it and a few women have stated I look like a bad-$#*! in it (mostly my spouse).
Very nice quality. They tend to run smaller than I would like to admit. Order at least one size up from what you would normally do. I had to go up 2 sizes. Very nice, best prices I have seen anywhere. This was my 5th purchase from LeatherUp and I have been pleased with each and every one of them. The first jacket I purchased was too small, I ordered another one, they offered to swap it and I ended up giving it to my brother n law. Customer service was more than ready to take care of it. You cant ask for anything more from a great company. I will continue to buy from LeatherUp and recommend to all of my friends.
excellent product so far. I'm 5'7 160 lb and got the Large. fits perfectly while I'm riding although the sleeves are a tad long if my arms are down at my sides. Stays pretty warm in the cold weather (35-40 degrees). Haven't tried in the summer yet but there seems to be plenty of ventilation to make this work.
At first I thought the jacket I purchased was cheap and I was disappointed. After wearing it in rather cold weather, I ended up really liking this jacket compared to my other one. I have a big belly and purchased a 6XL. It was a little tight at first and became looser the longer I wore it. I am completely satisfied. AND....it was shipped fast. Love this company.
This is my second Xelement leather coat and I still can't believe the quality of these coats for the price. The fit and finish is that of a coat 4x the price. But like everyone says... get it a size bigger than the chart shows.
First off, I want to say how pleased I am with LEATHER UP. The first jacket I picked out didn't really fit me very well. I sent the jacket back within the 30 day period, and picked out the "Cool Rider Jacket". It was an easy process and I got my new jacket pretty fast. The Cool Rider Jacket fit me way better. I'm 5'8" and weigh around 225. I'm a pretty solid guy with bigger arms. I'm just a lot more comfortable in this jacket. The quality is outstanding. Good solid weight and great leather. Great product and I would buy from them again.
Absolutely FAR greater value and quality than I had anticipated. Hoping it is of such quality also, I look forward to obtaining the dress leather that is presently out of stock, and in my 'wish list'. As soon as it is available, I will be ordering it too.
Bought for my husband, fits him well and he loves it!!
Two areas for improvement...add the belt feature on this model. Size is a full size (maybe size and a half) too small. I already knew this so my 3X fits like a snug 2X. Overall value is awesome!
Great coat. I ordered 1 size larger and it fits great. I would rather have room than really tight. I won't think you can't find a nicer jacket for the money. Lots of pockets, I can't say enough good things about this coat.
Received this jacket today, WOW Fits and looks good. Now if my wife will let me take it out for spin before Christmas. Going to be doing a lot more shopping here, Don't tell her. OK
The jacket fit well and so far seems like it's going to be durable. The chest vents and back vents work surprisingly well and the jacket is not as hot as you'd expect, even during summer riding. The only thing I would change is to use larger size zipper pulls, particularly on the chest vents so that they can be more easily found when riding ... but that's a nit. Overall I'm very happy with this purchase.
As always Leather Up comes through the jacket is great fast service fits great I tell everyone this is the place to get in touch with for good service and quality products.
Sweet jacket . Nice looking, comfy. Runs a bit small though and also, cold air seeps through the main zipper. Little disappointed in that
This is a great fitting jacket and has the vents for cooling down when you get a little too warm. The quality is excellent and the leather is soft. Looking forward for the early spring rides and late fall rides when a little extra warmth is appreciated. I bought one for my wife also and she loves it. Keep up the terrific values you offer LeatherUp. We are customers for life....
Jacket was beyond expectations. Arrived well ahead of the dates promised and is well made. I wear it even when not on the bike. Thanks!
I bought it as a gift for my daughter and she loved it! Looks great, fits great, and she wears it everywhere!
This jacket by far is an excellent investment. In comparison to other leather outlets this jacket can compete with the best of them in its class. I am vary satisfied with my purchase, my selection and the fit. This is a down to business jacket that demands attention and you'll be glad you're the one wearing it. Ride long, ride strong and ride on my friends. mlp
I LOVE THIS JACKET HIGH QUALITY LOOKS GREAT! AND YOU CAN'T BEAT THE PRICE.
I ONLY WISH I COULD GET IT IN BLACK!!!
Great jacket for the price. Even better speed of service. Great fit, great quality. Will do business again. Thanks Leather-up for awesome products. Tom Clayton, Johnston, R.I.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

