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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Nicole K.
Argentina
1 review
0 helpful votes
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Love it and a few
October 10, 2019

Love it and a few women have stated I look like a bad-$#*! in it (mostly my spouse).

Date of experience: October 10, 2019
Kathleen U.
Argentina
1 review
0 helpful votes
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Very nice quality. They tend
October 10, 2019

Very nice quality. They tend to run smaller than I would like to admit. Order at least one size up from what you would normally do. I had to go up 2 sizes. Very nice, best prices I have seen anywhere. This was my 5th purchase from LeatherUp and I have been pleased with each and every one of them. The first jacket I purchased was too small, I ordered another one, they offered to swap it and I ended up giving it to my brother n law. Customer service was more than ready to take care of it. You cant ask for anything more from a great company. I will continue to buy from LeatherUp and recommend to all of my friends.

Date of experience: October 10, 2019
Dave C.
Argentina
1 review
0 helpful votes
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excellent product so far. I'm
October 10, 2019

excellent product so far. I'm 5'7 160 lb and got the Large. fits perfectly while I'm riding although the sleeves are a tad long if my arms are down at my sides. Stays pretty warm in the cold weather (35-40 degrees). Haven't tried in the summer yet but there seems to be plenty of ventilation to make this work.

Date of experience: October 10, 2019
Sandra B.
Argentina
1 review
0 helpful votes
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At first I thought the
October 10, 2019

At first I thought the jacket I purchased was cheap and I was disappointed. After wearing it in rather cold weather, I ended up really liking this jacket compared to my other one. I have a big belly and purchased a 6XL. It was a little tight at first and became looser the longer I wore it. I am completely satisfied. AND....it was shipped fast. Love this company.

Date of experience: October 10, 2019
Linda V.
Argentina
1 review
0 helpful votes
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This is my second Xelement
October 10, 2019

This is my second Xelement leather coat and I still can't believe the quality of these coats for the price. The fit and finish is that of a coat 4x the price. But like everyone says... get it a size bigger than the chart shows.

Date of experience: October 10, 2019
Cynthia E.
Argentina
1 review
0 helpful votes
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First off, I want to
October 10, 2019

First off, I want to say how pleased I am with LEATHER UP. The first jacket I picked out didn't really fit me very well. I sent the jacket back within the 30 day period, and picked out the "Cool Rider Jacket". It was an easy process and I got my new jacket pretty fast. The Cool Rider Jacket fit me way better. I'm 5'8" and weigh around 225. I'm a pretty solid guy with bigger arms. I'm just a lot more comfortable in this jacket. The quality is outstanding. Good solid weight and great leather. Great product and I would buy from them again.

Date of experience: October 10, 2019
Dave Y.
Argentina
1 review
0 helpful votes
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Absolutely FAR greater value and
October 10, 2019

Absolutely FAR greater value and quality than I had anticipated. Hoping it is of such quality also, I look forward to obtaining the dress leather that is presently out of stock, and in my 'wish list'. As soon as it is available, I will be ordering it too.

Date of experience: October 10, 2019
Stephen V.
Argentina
1 review
0 helpful votes
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Bought for my husband, fits
October 10, 2019

Bought for my husband, fits him well and he loves it!!

Date of experience: October 10, 2019
Betty Z.
Argentina
1 review
0 helpful votes
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Two areas for improvement...add the
October 10, 2019

Two areas for improvement...add the belt feature on this model. Size is a full size (maybe size and a half) too small. I already knew this so my 3X fits like a snug 2X. Overall value is awesome!

Date of experience: October 10, 2019
Steve O.
Argentina
1 review
0 helpful votes
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Great coat. I ordered 1
October 10, 2019

Great coat. I ordered 1 size larger and it fits great. I would rather have room than really tight. I won't think you can't find a nicer jacket for the money. Lots of pockets, I can't say enough good things about this coat.

Date of experience: October 10, 2019
Kevin U.
Argentina
1 review
0 helpful votes
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Received this jacket today, WOW
October 10, 2019

Received this jacket today, WOW Fits and looks good. Now if my wife will let me take it out for spin before Christmas. Going to be doing a lot more shopping here, Don't tell her. OK

Date of experience: October 10, 2019
Adam K.
Argentina
1 review
0 helpful votes
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The jacket fit well and
October 10, 2019

The jacket fit well and so far seems like it's going to be durable. The chest vents and back vents work surprisingly well and the jacket is not as hot as you'd expect, even during summer riding. The only thing I would change is to use larger size zipper pulls, particularly on the chest vents so that they can be more easily found when riding ... but that's a nit. Overall I'm very happy with this purchase.

Date of experience: October 10, 2019
Lisa J.
Argentina
1 review
0 helpful votes
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As always Leather Up comes
October 10, 2019

As always Leather Up comes through the jacket is great fast service fits great I tell everyone this is the place to get in touch with for good service and quality products.

Date of experience: October 10, 2019
Shirley C.
Argentina
1 review
0 helpful votes
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Sweet jacket . Nice looking,
October 10, 2019

Sweet jacket . Nice looking, comfy. Runs a bit small though and also, cold air seeps through the main zipper. Little disappointed in that

Date of experience: October 10, 2019
Karen H.
Argentina
1 review
0 helpful votes
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This is a great fitting
October 10, 2019

This is a great fitting jacket and has the vents for cooling down when you get a little too warm. The quality is excellent and the leather is soft. Looking forward for the early spring rides and late fall rides when a little extra warmth is appreciated. I bought one for my wife also and she loves it. Keep up the terrific values you offer LeatherUp. We are customers for life....

Date of experience: October 10, 2019
Anna U.
Argentina
1 review
0 helpful votes
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Jacket was beyond expectations. Arrived
October 10, 2019

Jacket was beyond expectations. Arrived well ahead of the dates promised and is well made. I wear it even when not on the bike. Thanks!

Date of experience: October 10, 2019
Tom S.
Argentina
1 review
0 helpful votes
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I bought it as a
October 10, 2019

I bought it as a gift for my daughter and she loved it! Looks great, fits great, and she wears it everywhere!

Date of experience: October 10, 2019
Daniel V.
Argentina
1 review
0 helpful votes
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This jacket by far is
October 10, 2019

This jacket by far is an excellent investment. In comparison to other leather outlets this jacket can compete with the best of them in its class. I am vary satisfied with my purchase, my selection and the fit. This is a down to business jacket that demands attention and you'll be glad you're the one wearing it. Ride long, ride strong and ride on my friends. mlp

Date of experience: October 10, 2019
Amanda O.
Argentina
1 review
0 helpful votes
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I LOVE THIS JACKET HIGH
October 10, 2019

I LOVE THIS JACKET HIGH QUALITY LOOKS GREAT! AND YOU CAN'T BEAT THE PRICE.

I ONLY WISH I COULD GET IT IN BLACK!!!

Date of experience: October 10, 2019
Thomas W.
Argentina
1 review
0 helpful votes
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Great jacket for the price.
October 10, 2019

Great jacket for the price. Even better speed of service. Great fit, great quality. Will do business again. Thanks Leather-up for awesome products. Tom Clayton, Johnston, R.I.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States