On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very nice jacket. Second time purchasing from leather up. I have not had to return anything. I followed everyone's reviews for sizes. I had to order this in a 2x and there is no way I am a 2x! But fits and love it
Beautiful jacket, got it for my daughter. she loves it, beautiful red color, nicely made, excellent jacket for great price.
Very nice jacket ! I ride with the Patriot Guard Riders, so is most appropriate. Great value. Size fit very well !
Love the fit and warmth. Also love the message on it.
I bought this as a gift for my military son. I loved it even more when I saw the quality!
Shipped very fast. Nice quality, soft leather, excellent message and patch on the back. Great company to order from
It did stink to high heaven out on the box. Smelled like my sons clothes after a week working the oil drilling rigs. But after airing it out a few days it smells like leather again. Must be the chemicals used to process it.
Very nice jacket. The leather is soft and the patches are sewn on well. Shipped quickly. Well worth the price.
Have not wore it much yet, but it fits and looks Great, I am a American Legion Rider, and it will fill in Great, Thanks for this fine Product !!!!!!!!!!!!!!!Jerry from Hartington, Ne.
An amazing jacket! At this price a steal! The service and prompt shipping A as usual.
Fit perfect, no binding in the shoulders, good length and the embroidery is very nice detail. Being a 20 year US Army Bomb Squad member the jacket make my proud to wear. No issues with quality or fit as again reading the reviews and taking suggestions on sizing works super, will purchase again from Leatherup.com
Jacket was absolutely beautiful. A gift for my 87-year old father. He loved it. Only problem was the zipper is a little sticky, but with more use it should loosen up. Otherwise a 5 star product. Thank you.
This jacket looks even better than the pictures. People stop me all the time and ask where I got such a nice jacket. I am part of the honor guard and firing squad for my local American Legion. I hope they keep these in stock for awhile as it is our desire to try to raise some money so we can purchase four more for use at the funerals that we offer our services to. We will affix the American Legion patch on the right shoulder.
i really like this jacket, it looks and fits great. i ordered large first but it was too big. i returned it for medium and it fits great.im 5`8 and 170lbs i normally wear size 42 in sportcoats, the large in this is closer to a 44-46,in my opinion i hope this helps someone order right size the first time, but man its worth it beautiful leather the picture does not do it justice the patches or graphics are amazing im 57 and i have owned many leather jackets and ths one is one of the best very sharp and Leather-Up will save you some money also priced it other places and they want at least 90.00 dollars and up. hope this helps someone out,
This bag looks great and is large enough to hold everything that I ususlly have to put in the pockets of my jacket and now I don't feel so bulky. Great product and worth the price.
Very nice, good quality, Just what they said they would be...
Ill use the service again....Thanks
Item came in a timely manner. the reviews stated to order larger and that was off not to large but one size smaller would of been perfect. The Zipper is small for the weight of the leather jacket a heavier duty should have been used. I can only hope it holds up to the wear and tear over time.
I read great reviews and the jacket looked good. I have bought from LeatherUp before so I had high expectations and when I received the jacket it exceeded my expectations... What does that say?
Great bag for the money. Mounted quickly and easily to my Road King windshield. The twist clasp makes for easy one-handed opening and closing. Plenty of room for glasses, gloves, tire gauge, etc. Super speedy quick delivery. Thanks leatherup.com, I'll be back.
you cant beat the price and its well made looks great on my bike -- easy install and plenty of room -- i will check leatherup first for all my bike needs very happy with this item and the customer service was AAA
Top quality bag with a very affordable price. Easy installation. I will be a return customer.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members