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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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35,753 reviews

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Kathleen F.
Argentina
1 review
0 helpful votes
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Great product. Thick sturdy leather,
October 10, 2019

Great product. Thick sturdy leather, easy install.

Date of experience: October 10, 2019
Sharon V.
Argentina
1 review
0 helpful votes
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I wouldn't buy from anyone
October 10, 2019

I wouldn't buy from anyone else! This bag added a lot to my bike! Well made! Just can't beat the price!

Date of experience: October 10, 2019
Jason P.
Argentina
1 review
0 helpful votes
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Good bag, roomy. Didn't like
October 10, 2019

Good bag, roomy. Didn't like that it didn't come with necessary bolting system but a good bag.

Date of experience: October 10, 2019
Frank S.
Argentina
1 review
0 helpful votes
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Great value. Fits perfectly on
October 10, 2019

Great value. Fits perfectly on inside of winshield. Large enough to store necessary paperwork, gloves and glasses. Sinificantly cheaper than bags sold by Harley.

Date of experience: October 10, 2019
Brian U.
Argentina
1 review
0 helpful votes
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Excellent product. Easy to install
October 10, 2019

Excellent product. Easy to install (even to modify to fit the bolts from my windscreen). Matches saddle bags from Xelement well. Quick delivery and overall great product.

Date of experience: October 10, 2019
Stephanie U.
Argentina
1 review
0 helpful votes
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Bought this when we got
October 10, 2019

Bought this when we got our 2nd Heritage Softail. It looks exactly like the one from H-D on our 1st Softail and yet about 1/4 the cost. Keep up the great bargains, Leather Up!

Date of experience: October 10, 2019
Dave X.
Argentina
1 review
0 helpful votes
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Was a tight fit for
October 10, 2019

Was a tight fit for my '05 1200 Sportster but I got it in there and the bolt for my windshield frame worked fine. It holds my garage door opener, glasses, gloves, small notepad and pen, comb, and lipstick. Opens easily so I can hit the door opener and get into the garage without stopping. Kept my things dry in the rain. Great quality and excellent price.

Date of experience: October 10, 2019
Paul U.
Argentina
1 review
0 helpful votes
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Good bag, closure has sprung
October 10, 2019

Good bag, closure has sprung after about 6 months of use. Still works just hard to secure.

Date of experience: October 10, 2019
Stephanie A.
Argentina
1 review
0 helpful votes
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Beautiful bag. Fits to windshield
October 10, 2019

Beautiful bag. Fits to windshield by removing one nut, and mounting. Best price I've seen. Good quality. Best place to get your leather goods.

Date of experience: October 10, 2019
Dan W.
Argentina
1 review
0 helpful votes
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Excellent quality, less than 1/3rd
October 10, 2019

Excellent quality, less than 1/3rd price at Harley and looks better. Just one of many purchases at Leather-up and have never been dissapointed. Gary.

Date of experience: October 10, 2019
Lisa L.
Argentina
1 review
0 helpful votes
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Looks great on my 09
October 10, 2019

Looks great on my 09 Heritage. Matches perfectly with the seats and bags. Much more room than I had expected. I highly recommend.

Date of experience: October 10, 2019
Carol L.
Argentina
1 review
0 helpful votes
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I got this windshield bag
October 10, 2019

I got this windshield bag as a Christmas present for my husband. Well, he put it on his Harley and he loved it. It was only $19, so it was $60 cheaper than I got mine for in the Harley Store. LOL

Date of experience: October 10, 2019
Daniel Z.
Argentina
1 review
0 helpful votes
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Love this little bag great
October 10, 2019

Love this little bag great to put anything in gloves, sunglasses. just anything looks great on my bike....

Date of experience: October 10, 2019
Betty L.
Argentina
1 review
0 helpful votes
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Nice bag great for the
October 10, 2019

Nice bag great for the price, wish there were more than one mounting hole

Date of experience: October 10, 2019
Dan H.
Argentina
1 review
0 helpful votes
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The bag is nice and
October 10, 2019

The bag is nice and looks good. However, the latch that closes the lid does not stay in position when on the highway. I imagine after time the bag will lay flat and this will not be a problem after a while. I can't complain about the cost. Overall, I am happy with it.

Date of experience: October 10, 2019
Pamela W.
Argentina
1 review
0 helpful votes
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Bag is just as stated.
October 10, 2019

Bag is just as stated. Had it on my bike within 5 minutes. Looks Great!! Soft leather, and holds all the things I need, like phone, brush, makeup etc. Great price, quick delivery, Leather up is the best!!!

Date of experience: October 10, 2019
Stephanie Y.
Argentina
1 review
0 helpful votes
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MOUNTS PERFECTLY AND SECURELY ON
October 10, 2019

MOUNTS PERFECTLY AND SECURELY ON MY 2011 HARLEY HERITAGE SOFTAIL. PLENTY OF STORAGE ROOM FOR, EZ PASS TAG, EXTRA RIDING GLASSES AT MY TOUCH, CASH, AND NECESSARY DOCUMENTS. NICE QUALITY AND FAVORS THE STOCK LEATHER SADDLEBAGS. THE PRICE WAS RIGHT AND WITH FREE SHIPPING OVER $89.00 TOTAL AND PROMO CODES TO BOOT, IT WAS A HOMERUN FOR ME! PV, (MT. TABOR, NJ)

Date of experience: October 10, 2019
Jason A.
Argentina
1 review
0 helpful votes
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The bag matched my saddle
October 10, 2019

The bag matched my saddle bags and seat perfectly! The problem, it does not fit between my windshield and handlebars :(

The windshield bag arrived in the estimated time frame.

I have ordered a tank bag from LU, hope it fits????

Thanks,

TL

Illinois

Date of experience: October 10, 2019
Ruth K.
Argentina
1 review
0 helpful votes
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Nice bag well made. It
October 10, 2019

Nice bag well made. It may not be real leather but it is just as nice as the ones at the Harley shop but much much less money.

Date of experience: October 10, 2019
Robert N.
Argentina
1 review
0 helpful votes
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Be aware that the studs
October 10, 2019

Be aware that the studs on this bag rust. Otherwise a good bag.

Donna

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States