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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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35,753 reviews

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Paul C.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my wife and I ordered a size smaller than she needed.

Leather Up took the return and excahnged it for a lager one. My wife is happy with the quality of the leather and the craftmanship. Great jacket at a great price. Thanks Leather UP...

Date of experience: October 10, 2019
Frank R.
Argentina
1 review
0 helpful votes
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My wife is very pleased
October 10, 2019

My wife is very pleased with the look and quality. Make sure you up size though as the sizes do run on the small size.

Date of experience: October 10, 2019
Susan I.
Argentina
1 review
0 helpful votes
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This jacket is gorgeous. I
October 10, 2019

This jacket is gorgeous. I love the true red color and it is very comfortable. I wish I would have ordered a larger size, but never the less. My goal is to lose a few pounds and it would fit perfect.

Date of experience: October 10, 2019
Adam H.
Argentina
1 review
0 helpful votes
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The color is beautiful just
October 10, 2019

The color is beautiful just like the photo. The fit is great and true to size. The quality of the leather is soft and wears well. Loved it!

Date of experience: October 10, 2019
George P.
Argentina
1 review
0 helpful votes
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I love my new red
October 10, 2019

I love my new red jacket. It is truly red just as it is shown. I ordered a size up according to a review I read and it just fits. I have recommended this site to others. I am well pleased at such a jacket and such a great price!

Date of experience: October 10, 2019
Amanda X.
Argentina
1 review
0 helpful votes
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Good quality for the price!
October 10, 2019

Good quality for the price! Nice lining not mentioned in description. Small and Medium on vary in slight arm length difference. Ordered 2 - now have 2 happy girls.

Date of experience: October 10, 2019
David P.
Argentina
1 review
0 helpful votes
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i got this for my
October 10, 2019

i got this for my woman, she sent me a picture of her the jacket looks great on her and she love it i am in the military in the gulf wont really see her in it until october... 4 stars now 5 when i feal her in it

Date of experience: October 10, 2019
Carol R.
Argentina
1 review
0 helpful votes
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Beautiful Christmas gift for my
October 10, 2019

Beautiful Christmas gift for my wife ! Only about a quarter the cost of comparable jacket. High qualify, U.S. made !

Date of experience: October 10, 2019
Bob I.
Argentina
1 review
0 helpful votes
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great spring riding jacket for
October 10, 2019

great spring riding jacket for the price. Buy one size up for comfort, does run a little small for size. I always get a great deal from Leatherup!

Date of experience: October 10, 2019
Shirley K.
Argentina
1 review
0 helpful votes
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My jacket arrived today. It
October 10, 2019

My jacket arrived today. It arrived form the US to Australia so quickly. I took the advise of my fellow reviewers and ordered two sizes up. It's a good fit, maybe I could have gone up a size. I'm a 14 in US sizing so I bought a 3XL which is a 16-18. It still fits comfortably with a light jumper underneath. I showed my daughter and now she wants one! Thanks to staff at Leather-up

Date of experience: October 10, 2019
Stephen M.
Argentina
1 review
0 helpful votes
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Well I really thought I
October 10, 2019

Well I really thought I waited too long to order before christmas,I didnt think it would make it in time..but you upgraded the shipping at your cost !! and it made it !! YOU PEOPLE ROCK !!! WIFE LOVES IT !! ORDERED ONE SIZE UP,GREAT FIT THANK YOU !! WE WILL BE BEAK !! HAPPY NEW YEAR !!

Date of experience: October 10, 2019
Mary U.
Argentina
1 review
0 helpful votes
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Great Jacket, my wife loves
October 10, 2019

Great Jacket, my wife loves it!

Rick W. Washington State

Date of experience: October 10, 2019
Linda Y.
Argentina
1 review
0 helpful votes
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The color was perfect and
October 10, 2019

The color was perfect and I loved the jacket but as mentioned they run SUPER small! I usually wear a Large in misses clothes and thought an XL would be big enough to wear over my heated gear. NOT!! Had to return for a 2XL and it is still too small! My measurements don't match the sizing chart at all! They don't carry a 3XL or I would return it for one that fit! So sad!! Loved the way it looked and felt!

Date of experience: October 10, 2019
Charles C.
Argentina
1 review
0 helpful votes
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Color is beautiful. I did
October 10, 2019

Color is beautiful. I did use mink oil on it as it was not as soft as I expected. I had to order 1 smaller size even though other coats and vest I ordered run big.

Date of experience: October 10, 2019
Michelle Y.
Argentina
1 review
0 helpful votes
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I ordered the jacket, it
October 10, 2019

I ordered the jacket, it was beautiful, but as in previous reviews ran very small. I am very petitie and the small was so small, I wouldn't have been able to wear anything but a tshirt under it and knew the med. would be too big. Was disappointed I had to return it.

Date of experience: October 10, 2019
Susan T.
Argentina
1 review
0 helpful votes
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Ordered this very nice jacket
October 10, 2019

Ordered this very nice jacket for my wife she likes it good price, but jacket does run on the small side

Date of experience: October 10, 2019
Tom U.
Argentina
1 review
0 helpful votes
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great jacket for the money...
October 10, 2019

great jacket for the money... red is deeper than Internet color and I was VERY pleased that it was. Almost matches my bike!

Date of experience: October 10, 2019
Paul A.
Argentina
1 review
0 helpful votes
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Well the Brown cow leather
October 10, 2019

Well the Brown cow leather jacket ck'd rather good-fits pretty good too. as far as durability so far so.

Date of experience: October 10, 2019
Patricia X.
Argentina
1 review
0 helpful votes
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Excellent Value and Quality. I
October 10, 2019

Excellent Value and Quality. I have purchased from LeatherUp in the past with the same great results.

Date of experience: October 10, 2019
Melissa T.
Argentina
1 review
0 helpful votes
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i had to send back
October 10, 2019

i had to send back becouse of a rip in jacket they were great they sent me a return lable to ship the jacket back and now just waiting to get the new one they were so nice when i called them thank you will do more with them

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States