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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I bought this jacket for my wife and I ordered a size smaller than she needed.
Leather Up took the return and excahnged it for a lager one. My wife is happy with the quality of the leather and the craftmanship. Great jacket at a great price. Thanks Leather UP...
My wife is very pleased with the look and quality. Make sure you up size though as the sizes do run on the small size.
This jacket is gorgeous. I love the true red color and it is very comfortable. I wish I would have ordered a larger size, but never the less. My goal is to lose a few pounds and it would fit perfect.
The color is beautiful just like the photo. The fit is great and true to size. The quality of the leather is soft and wears well. Loved it!
I love my new red jacket. It is truly red just as it is shown. I ordered a size up according to a review I read and it just fits. I have recommended this site to others. I am well pleased at such a jacket and such a great price!
Good quality for the price! Nice lining not mentioned in description. Small and Medium on vary in slight arm length difference. Ordered 2 - now have 2 happy girls.
i got this for my woman, she sent me a picture of her the jacket looks great on her and she love it i am in the military in the gulf wont really see her in it until october... 4 stars now 5 when i feal her in it
Beautiful Christmas gift for my wife ! Only about a quarter the cost of comparable jacket. High qualify, U.S. made !
great spring riding jacket for the price. Buy one size up for comfort, does run a little small for size. I always get a great deal from Leatherup!
My jacket arrived today. It arrived form the US to Australia so quickly. I took the advise of my fellow reviewers and ordered two sizes up. It's a good fit, maybe I could have gone up a size. I'm a 14 in US sizing so I bought a 3XL which is a 16-18. It still fits comfortably with a light jumper underneath. I showed my daughter and now she wants one! Thanks to staff at Leather-up
Well I really thought I waited too long to order before christmas,I didnt think it would make it in time..but you upgraded the shipping at your cost !! and it made it !! YOU PEOPLE ROCK !!! WIFE LOVES IT !! ORDERED ONE SIZE UP,GREAT FIT THANK YOU !! WE WILL BE BEAK !! HAPPY NEW YEAR !!
Great Jacket, my wife loves it!
Rick W. Washington State
The color was perfect and I loved the jacket but as mentioned they run SUPER small! I usually wear a Large in misses clothes and thought an XL would be big enough to wear over my heated gear. NOT!! Had to return for a 2XL and it is still too small! My measurements don't match the sizing chart at all! They don't carry a 3XL or I would return it for one that fit! So sad!! Loved the way it looked and felt!
Color is beautiful. I did use mink oil on it as it was not as soft as I expected. I had to order 1 smaller size even though other coats and vest I ordered run big.
I ordered the jacket, it was beautiful, but as in previous reviews ran very small. I am very petitie and the small was so small, I wouldn't have been able to wear anything but a tshirt under it and knew the med. would be too big. Was disappointed I had to return it.
Ordered this very nice jacket for my wife she likes it good price, but jacket does run on the small side
great jacket for the money... red is deeper than Internet color and I was VERY pleased that it was. Almost matches my bike!
Well the Brown cow leather jacket ck'd rather good-fits pretty good too. as far as durability so far so.
Excellent Value and Quality. I have purchased from LeatherUp in the past with the same great results.
i had to send back becouse of a rip in jacket they were great they sent me a return lable to ship the jacket back and now just waiting to get the new one they were so nice when i called them thank you will do more with them
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

