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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Just what I was looking for, perfect for the price and quality.
I am sure the boots are fine for what they are. I returned because they were too narrow for my feet. One of the pitfalls of not being able to try on before buying. I am going with the full height harness boots, they look to be a wider boot... fingers crossed
I very much like the look of the boot. they were attractive and appeared well made. the size I ordered was a 10.5 which I wear on other boots. my heel was far too loose so I had them send me a size 10. although I fit better in length both boots were too narrow for me. I wanted to keep them but will never be able to wear them. so both go back. may try a taller boot or another model as I do believe if I can get one that fits I will enjoy them. did receive a route 66 vest which is beautiful and fit well. order a size large on that and small by 1/2 on the boot but only with narrow feet.
Took a week or two to really break in, but once they did they were fantastic. at first i thought one boot would always be slipping at the heel, even though i ordered a size down from my regular size, but once broken in, they fit and move normally. they are very comfortable, i wear them all the time. I highly recommend purchasing these if you are looking for a quality harness boot!
Fantastic boots! Delivery was super fast. I found the fit to be true to the size listed. I wore them on one all day ride and they felt broken in by the end of the day. Look great and one of my favorites I wear them even when not riding.
Boots were excellent--had to send them back too small and not in stock for correct size-- found another pair here and they arrived in a very short time and were excellent and needed NO BRAKE IN!
Excellent Value! Comfortable, well made, terrific sole traction, excellent price! Would buy again in a heartbeat!
As always Leather Up expedited delivery and received in 2 days!
Love em. Fit great, durable, look great, and the waffle sole is beefy.
Great price and Good fit. They tend to run a little big, but very comfortable.
Great fit and comfortable. I purchased a black pair last year and wanted the brown for summer. The sizing was dead on. Great deal.
Recently purchased these boots and find them as advertised. They fit nicely when following reviews on getting the next size down. So far no complaints.
These boots are the bomb.com --- very happy with my purchase. Felt like they were broken in within a couple of hours of wearing them. They do run large; I normally wear a size 12 or 13, and based on previous reviews I ordered the 11's. If they carried a 10.5, I probably could have gotten away with thouse. The finish is great, and love the traction these things provide. I've worn these boots on multiple occasions now - I commute to work regularly, and I'm completely fine with wearing these boots during the entire work day - they look that great.
Second pair of these boots I've purchased, first pair are over 5 years old and still going strong! Excellent value for the $$$ spent. Leatherup has my loyalty as a customer.
Very nice jacket - especially for the price - but it runs small. Ordered a Med. for our daughter who is typically a solid size 8 and need to exchange it for a L. Don't hesitate to buy ... this is a good value - but I would recommend ordering a size up.
This is my second pair of these boots,great style and build quality make these boots awesome.
Like others have mentioned the sizing is tricky I normally wear a 10 1/2 but ordered the size 9 1/2
and they fit just about correct a tiny bit tight in one area of the boot but i'm sure I can stretch it slightly to fit..I initially ordered a size 10 and they were to big.
The most amazing pair of boots I've ever owned! They break in in about 2 days and they are very comfy! I've bought two pairs, that how great these are. I ordered true to size and they were snug at first but once broekn in fit absolutely perfect. I could not be happier with these boots.
This is the second pair of these boots I have owned. My first pair were purchased 6 years ago and I'm still wearing them. They are very comfortable. The pair I just ordered look nothing like the picture. They are a much darker brown, almost black. I was hoping to receive the exact same boots I purchased 6 years ago, like the ones pictured. I'm disappointed, but not enough to return them.
Service was excellent, quality excellent, unfortunately I have to agree with an earlier review-the sizes definitely run small. My wife has a larger chest which means I would normally order a large (which I did). However, she needed to exchange it for an XL. Rather odd in my opinion. I will most definitely order from here again, just ordering a size up.
nice jacket. a little stiff. XL fits like a ladies suit jacket size 10-12. a great value for your money.
Jacket is beautiful and so soft, took their advice and ordered a size larger. quality exceeds the price I paid.I ordered on Friday afternoon, received confirmation and shipment notification in less than 3hrs, got it Tuesday morning. Damn fast for Alaska
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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