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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Cynthia S.
Argentina
1 review
0 helpful votes
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Just what I was looking
October 10, 2019

Just what I was looking for, perfect for the price and quality.

Date of experience: October 10, 2019
Margaret R.
Argentina
1 review
0 helpful votes
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I am sure the boots
October 10, 2019

I am sure the boots are fine for what they are. I returned because they were too narrow for my feet. One of the pitfalls of not being able to try on before buying. I am going with the full height harness boots, they look to be a wider boot... fingers crossed

Date of experience: October 10, 2019
Tony N.
Argentina
1 review
0 helpful votes
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I very much like the
October 10, 2019

I very much like the look of the boot. they were attractive and appeared well made. the size I ordered was a 10.5 which I wear on other boots. my heel was far too loose so I had them send me a size 10. although I fit better in length both boots were too narrow for me. I wanted to keep them but will never be able to wear them. so both go back. may try a taller boot or another model as I do believe if I can get one that fits I will enjoy them. did receive a route 66 vest which is beautiful and fit well. order a size large on that and small by 1/2 on the boot but only with narrow feet.

Date of experience: October 10, 2019
Steven B.
Argentina
1 review
0 helpful votes
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Took a week or two
October 10, 2019

Took a week or two to really break in, but once they did they were fantastic. at first i thought one boot would always be slipping at the heel, even though i ordered a size down from my regular size, but once broken in, they fit and move normally. they are very comfortable, i wear them all the time. I highly recommend purchasing these if you are looking for a quality harness boot!

Date of experience: October 10, 2019
Sarah I.
Argentina
1 review
0 helpful votes
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Fantastic boots! Delivery was super
October 10, 2019

Fantastic boots! Delivery was super fast. I found the fit to be true to the size listed. I wore them on one all day ride and they felt broken in by the end of the day. Look great and one of my favorites I wear them even when not riding.

Date of experience: October 10, 2019
Patricia J.
Argentina
1 review
0 helpful votes
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Boots were excellent--had to send
October 10, 2019

Boots were excellent--had to send them back too small and not in stock for correct size-- found another pair here and they arrived in a very short time and were excellent and needed NO BRAKE IN!

Date of experience: October 10, 2019
Dave F.
Argentina
1 review
0 helpful votes
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Excellent Value! Comfortable, well made,
October 10, 2019

Excellent Value! Comfortable, well made, terrific sole traction, excellent price! Would buy again in a heartbeat!

As always Leather Up expedited delivery and received in 2 days!

Date of experience: October 10, 2019
Nicole Q.
Argentina
1 review
0 helpful votes
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Love em. Fit great, durable,
October 10, 2019

Love em. Fit great, durable, look great, and the waffle sole is beefy.

Date of experience: October 10, 2019
Tom C.
Argentina
2 reviews
0 helpful votes
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Great price and Good fit.
October 10, 2019

Great price and Good fit. They tend to run a little big, but very comfortable.

Date of experience: October 10, 2019
Charles G.
Argentina
1 review
0 helpful votes
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Great fit and comfortable. I
October 10, 2019

Great fit and comfortable. I purchased a black pair last year and wanted the brown for summer. The sizing was dead on. Great deal.

Date of experience: October 10, 2019
Steve R.
Argentina
1 review
0 helpful votes
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Recently purchased these boots and
October 10, 2019

Recently purchased these boots and find them as advertised. They fit nicely when following reviews on getting the next size down. So far no complaints.

Date of experience: October 10, 2019
Sarah O.
Argentina
1 review
0 helpful votes
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These boots are the bomb.com
October 10, 2019

These boots are the bomb.com --- very happy with my purchase. Felt like they were broken in within a couple of hours of wearing them. They do run large; I normally wear a size 12 or 13, and based on previous reviews I ordered the 11's. If they carried a 10.5, I probably could have gotten away with thouse. The finish is great, and love the traction these things provide. I've worn these boots on multiple occasions now - I commute to work regularly, and I'm completely fine with wearing these boots during the entire work day - they look that great.

Date of experience: October 10, 2019
Bob A.
Argentina
1 review
0 helpful votes
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Second pair of these boots
October 10, 2019

Second pair of these boots I've purchased, first pair are over 5 years old and still going strong! Excellent value for the $$$ spent. Leatherup has my loyalty as a customer.

Date of experience: October 10, 2019
Sandra X.
Argentina
1 review
0 helpful votes
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Very nice jacket - especially
October 10, 2019

Very nice jacket - especially for the price - but it runs small. Ordered a Med. for our daughter who is typically a solid size 8 and need to exchange it for a L. Don't hesitate to buy ... this is a good value - but I would recommend ordering a size up.

Date of experience: October 10, 2019
William T.
Argentina
1 review
0 helpful votes
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This is my second pair
October 10, 2019

This is my second pair of these boots,great style and build quality make these boots awesome.

Like others have mentioned the sizing is tricky I normally wear a 10 1/2 but ordered the size 9 1/2

and they fit just about correct a tiny bit tight in one area of the boot but i'm sure I can stretch it slightly to fit..I initially ordered a size 10 and they were to big.

Date of experience: October 10, 2019
Karen P.
Argentina
1 review
0 helpful votes
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The most amazing pair of
October 10, 2019

The most amazing pair of boots I've ever owned! They break in in about 2 days and they are very comfy! I've bought two pairs, that how great these are. I ordered true to size and they were snug at first but once broekn in fit absolutely perfect. I could not be happier with these boots.

Date of experience: October 10, 2019
Andrew A.
Argentina
1 review
0 helpful votes
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This is the second pair
October 10, 2019

This is the second pair of these boots I have owned. My first pair were purchased 6 years ago and I'm still wearing them. They are very comfortable. The pair I just ordered look nothing like the picture. They are a much darker brown, almost black. I was hoping to receive the exact same boots I purchased 6 years ago, like the ones pictured. I'm disappointed, but not enough to return them.

Date of experience: October 10, 2019
Brenda H.
Argentina
1 review
0 helpful votes
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Service was excellent, quality excellent,
October 10, 2019

Service was excellent, quality excellent, unfortunately I have to agree with an earlier review-the sizes definitely run small. My wife has a larger chest which means I would normally order a large (which I did). However, she needed to exchange it for an XL. Rather odd in my opinion. I will most definitely order from here again, just ordering a size up.

Date of experience: October 10, 2019
Carol J.
Argentina
1 review
0 helpful votes
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nice jacket. a little stiff.
October 10, 2019

nice jacket. a little stiff. XL fits like a ladies suit jacket size 10-12. a great value for your money.

Date of experience: October 10, 2019
John T.
Argentina
1 review
0 helpful votes
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Jacket is beautiful and so
October 10, 2019

Jacket is beautiful and so soft, took their advice and ordered a size larger. quality exceeds the price I paid.I ordered on Friday afternoon, received confirmation and shipment notification in less than 3hrs, got it Tuesday morning. Damn fast for Alaska

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States