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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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A hell of a nice leather vest at this price. It is of both robust weight leather as well as having a nice grain to it. No doubt we Americans eat a much more calorie rich diet than the Pakistanis who manufactured these vests. I'm a 46-48 chest (jacket); but my waist(belly) is more like a 50-52. The clever zippers on the vest's sides for tailoring the vest don't afford enough leeway for my 2x-larg vest to be buttoned closed; but around my chest and arms it fits very nicely. Rather than returning it for a 3x-large(or larger) I'm simply going to have a local leather tailor 'expand' on the "clever zippers". That way I can button it closed when desired; but tailor it down so it doesn't flap in the breeze like a flag when UN-buttoned.
As far as LeatherUp's service is concerned it is First Rate! I ordered late on a Monday afternoon and the FED-X truck was at my door Wednesday morning!
A great buy. The vest fit correctly right out of the box. The leather is of good quality. Easy to order, ship and recieved in just a few days. Great service
Wow! Unbeleivably good heavy quality leather! Nice stitching. I ordered the largest one they make 5XXX and it fit perfect. Not that fat but I am glad I go the 5X as it will be worn usually outside my leather jacket until summer!
Wow! ordered on wednesdy ,got it tuesday AM. I am 190 lbs. 5'10 38" waist and the large fit perfect. has more pockets than one could expect at three times the price, also my little 380 personal protection gun fit in the front pocket without showing. leather was also soft , as was my jacket recieved last fall. Thanks. Jim Lemieux, Casco Mi. USA
very satisfied with the item ordered and so with its prompt delivery.
I had a previous vest from Leather-Up for a couple of years and wanted another vest. I had it narrowed down between this vest and another (out of stock). I am 5'10', 180, 36-38w. My belly a bit bigger than my chest. I wear L or XL depending on the clothing. I ordered a L but it was too tight around the belly. Exchanged for XL, and that works. The leather is very heavy but supple. The abundance of pockets (8) is unreal. Love this vest.
Just got this vest. Fit and finish is top notch. I can't believe the quality is so good for the price. This vest beats others I have looked at for 4X the price. You will not be disappointed.
Once again you guy's are on top. Great vest. Comfortable and strong.Well done and thanks. Bill in Florida.
Better than expected, and I have learned to expect a lot from Leatherup.
Heavier, softer, more durable and a great fit.
Exceptional product, exception price and as always, exceptional service.
Thank you once again Leatherup.
This jacket performed great on my motorcycle ride up the northern coast of California. It rained quite a bit and I was warm and dry. This jacket is lightweight, but performs like a heavy weight. Best buy I've made in a while.
I love this vest! Excellent quality and workmanship. The leather is thick and soft. Better than I expected for the price!
This vest is great.
Ill bught all my stuf at Leather up they are great.
Christer A
Sweden
Very good quality leather true to size. This is not your common import you get this days where they mass produce, losing value and quality.
I don't see how Leatherup made any money at this price. I was super surprised at the weight and quality. Thin but very warm. As warm as my down ski jacket. And I love the high neck . Good for riding.
Excellent jacket, wear it daily. True to fit for me. Well made, looks good. Well worth the price, would recommend it for riding and everyday use.
you have done it again. the size quoted was correct. fit is excellent. same top customer as when I bought my xelement jacket. storm creek would not even give info on sizing unless I opened and account with all my personal info.
great jacket great price great fit fast delivery love the jacket
Jacket is true to size, and warmer than I expected. Have worn in light rain, and it performed as expected.
This is a perfect jacket for casual or business casual wear. It is made very well and looks like a top end leather blazer because it really is. I love the attention to detail where the stitching is excellent, the leather is soft and supple, and the overall look of how the jacket hangs is truly high quality. This is the best leather jacket I have purchases and I've purchases some very expensive leather jackets in the past. Keep up the great work LeatherUp! I will definitely be purchasing another jacket. Probably the driving jacket.
Excellent product. I will be making another purchase.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

