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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Richard T.
Argentina
1 review
0 helpful votes
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My wife loves the fit.
October 10, 2019

My wife loves the fit. Good buy for the money. She loves wearing it.

Thanks Leather Up.

Date of experience: October 10, 2019
Eric O.
Argentina
1 review
0 helpful votes
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Got my helment in (3)
October 10, 2019

Got my helment in (3) days - as usual fast shipping! It fits great, I really like to drop down shade, it comes in handy as I wear contacts causing me not to need to wear shades! I'm a repeat customer and will continue to buy from Leather Up!

Jon B - Atlanta

Feb, 2010

Date of experience: October 10, 2019
Kathleen T.
Argentina
1 review
0 helpful votes
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I am very happy with
October 10, 2019

I am very happy with my Hawk helmet and the instant sun screen is a plus!

every thing i order from leather-up is a real bargain

Date of experience: October 10, 2019
Carol Y.
Argentina
1 review
0 helpful votes
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The helmet is great but
October 10, 2019

The helmet is great but a little small. The two visors make it possible to wear my regular glasses while riding.

Date of experience: October 10, 2019
Brenda B.
Argentina
1 review
0 helpful votes
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It is a great helmet
October 10, 2019

It is a great helmet for the price.Check your size. I have always worn a large. Found this helmet was a little tight in my size.

Date of experience: October 10, 2019
Pamela P.
Argentina
1 review
0 helpful votes
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A great helmet. Be careful
October 10, 2019

A great helmet. Be careful when ordering. Make sure you order at least a size bigger. The exchange process works great though in case you don't get the right size.

Todd K.

Clayton, NC

Date of experience: October 10, 2019
Diane F.
Argentina
1 review
0 helpful votes
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great price great helmet..light enough
October 10, 2019

great price great helmet..light enough for comfort..this is my second hawk brand helmet.. i also have a Advanced Hawk Gloss Black Dual Visor Full Face Helmet that i use for the cold weather

Date of experience: October 10, 2019
Cynthia B.
Argentina
1 review
0 helpful votes
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Excellent helmut. Worn in 40
October 10, 2019

Excellent helmut. Worn in 40 degrees and worked perfectly. Feels good, looks good. Used anti-fog coating for my dive mask on inside of face shield and had zero fogging problems. Drop down shades are awesome.

Date of experience: October 10, 2019
Amy M.
Argentina
1 review
0 helpful votes
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Nice looking helmet but DON'T
October 10, 2019

Nice looking helmet but DON'T go by the sizing chart because it gets expensive mailing it back to get the correct size. I measured just as customer service told me but when first helmet arrived it was too small so had to return for next size larger, so I ended up with $20.00 worth of shipping charges.

Date of experience: October 10, 2019
Anthony X.
Argentina
1 review
0 helpful votes
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havent rode it yet but
October 10, 2019

havent rode it yet but feels great i wear glasses so the tint visor works great. i have ordered from leatherup since 2007 never had a problem fed ex was a little slow this time but not in a hurry thanks & GOD BLESS

Date of experience: October 10, 2019
Nick A.
Argentina
1 review
0 helpful votes
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I received my helmet today.....The
October 10, 2019

I received my helmet today.....The size ordered is comfortable. The fit and finish is excellent. I recommend this helmet and Leatherup's service.

Date of experience: October 10, 2019
Anna G.
Argentina
1 review
0 helpful votes
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Bought two helmets and extremely
October 10, 2019

Bought two helmets and extremely pleased about the tinted visor. Have the same issue with wearing glasses and visor, as with others, but for money a good deal. Also have less head vibration then the full face I have.

Date of experience: October 10, 2019
Charles T.
Argentina
1 review
0 helpful votes
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I purchased this helmet for
October 10, 2019

I purchased this helmet for husbands birthday gift he loves it. Thank you.

Date of experience: October 10, 2019
Sarah D.
Argentina
1 review
0 helpful votes
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I love this helmet, it's
October 10, 2019

I love this helmet, it's not any heavier than my other open face helmet. The finish is very good! I love the sun visor, it is very effective. I am very pleased with the way Leatherup handles every order that I have placed with them over the years, this was my third order from them. This helmet is well worth what I paid and I am very happy with it. I rate this helmet 5 stars.

Date of experience: October 10, 2019
Frank V.
Argentina
2 reviews
0 helpful votes
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Great helmet for the price.
October 10, 2019

Great helmet for the price. I had to buy a size larger than usual, but it's the only open face I've seen with the built in visor' which is perfect. I also have a VOX Racing modular full face with the visor, but this one is more comfortable.

Date of experience: October 10, 2019
James P.
Argentina
1 review
0 helpful votes
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helmit is great, everything i
October 10, 2019

helmit is great, everything i have got from leather up has been great, shipping is quick and prices are great . ty

Date of experience: October 10, 2019
Alex W.
Argentina
1 review
0 helpful votes
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Nice helmet for the money.
October 10, 2019

Nice helmet for the money. Sizing was right-on, and the flip down visor is an added plus! Very quick delivery.

Date of experience: October 10, 2019
Joe I.
Argentina
1 review
0 helpful votes
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My husband and I each
October 10, 2019

My husband and I each ordered one, aside from the excellent look, they are very comfortable and the dual visor is great the sun shield is easy to use with just one hand. We are very happy with our purchase and will continue to purchase items from leatherup.com.

Date of experience: October 10, 2019
Martha L.
Argentina
1 review
0 helpful votes
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I could not be more
October 10, 2019

I could not be more pleased. I ordered two. One for my husband, and one for myself, I ordered mine too large and I sent it back. It was exchanged and the right size shipped back to me, with no problems. We love the helmets and the service we got from leather up.

Date of experience: October 10, 2019
Bill U.
Argentina
1 review
0 helpful votes
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So happy with this helmet.
October 10, 2019

So happy with this helmet. I've worn it twice so far. Extremely comfortable, no problem hearing traffic. Love the dual visors. I wear glasses and the inner visor is to easy to use. No longer need to have sunglasses, I use the over glasses kind. Best helmet I've ever had.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States