On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Nice boots for the price. Size accurate. Despite the side zipper I still have open up laces at the ankles a bit to fit my foot in. No biggie Not sure if it's me or the toe box of the boot but they get stuck a little under the clutch when shifting. Just had to re adjust Very comfortable!
Practically gave it to me for 40 bucks. Cant let a great deal like that pass by. The jacket is nice too.
easy to work with and order, clear and easy exchange/return policies, how most websites should be !
Excellent product, Excellent arrival time, just what I would expect from a top notch company. THANKS!!
This design is so awesome. It really is a comfy piece.
These boots look even better than the images. Nice soft leather and great arch support. They do run 1 size smaller. I wear a size 10 but ordered a size 11 which is a perfect fit. These are definitely worth the investment.
Nice jacket! Fits well, good quality leather, great design.
Holds both pistols.
Best fit I could ask for. Doesn't pull tight in the back with my hands on the handlebars. Also high grade leather.
Leather jacket I got it fast and when try it it was like describe. One notice: left side front pocket if that could be bigger to put smartphone there. Today's smartphones are bigger.
Zan Headgear Motley Tube ' Storm Reaper arrived quickly and was exactly as advertised. This is the second tube I have bought from LeatherUp.com. This one too is soft, comfortable, perfect for riding year round. I couldn't be more satisfied with my purchase.
This Dragonfly Roadhouse Rebel Chopper Short Sleeve Button Up Shirt is third or fourth similar shirt I have purchased from LeatherUp.com. As usual, my order arrived quickly and as has always been the case, It was top quality, right down to the buttons. It will make a great riding shirt and also perfect to wear to a Lynard Skynard concert. Can't go wrong ordering anything from LeatherUp.com.
Fits perfect. Strong shoulder elbows padding. Warm yet stylish. Cant wait for weather to cool down a bit so I can wear it more often.
6'8, and just over 300lbs. This was an amazing fit! So extremely happy that my husband found a great fit at a great price!
What can I say? Great gloves, great fit, nice quality, good price.
When you purchase anything from leather up you know your order will be right and the quality is the best.
jacket fit great,leather is quite heavy should be a nice fall and winter jacket for riding
This equipment is absolutely gorgeous. Great chrome
Very well put together. Well designed on the outside with the air vents, graphics and the lock on the visor, which disallows the visor from flipping up while checking blind spots, happened with me using another brand helmet. It's a little bit not easy to put on because the neck padding is snug while inserting the head but once on, this helmet feels as if it was made for you. It's true to size if you measure correctly but the best part about it, for me, is that the ear area is designed to leave the ears free from the pressure of the inside shell walls. I was surprised to find the helmet designed for installing a bluetooth kit as well. Over all is that this helmet is well planned,well designed, fits perfectly on the head and the best I've had so far.
On sale. Great deal. Pleasantly surprised by size and quality. Fits on bike easily and holds a lot of clothes and essentials
Have not had a chance to use it yet which is a good thing. Feels well built and not flimsy. Had an issue with the inner lining on the cost and they sent me a new coat after pics of the defect. Still have slow shipping for the cost they charge.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members