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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Patricia W.
Argentina
1 review
0 helpful votes
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Great Fit
October 10, 2019

I've purchased Outlaw helmets in the past. The price is very reasonable and it's the only helmet that I can mail order and not worry about the fit.

Date of experience: October 10, 2019
Martha F.
Argentina
1 review
0 helpful votes
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Hello I like the half
October 10, 2019

Hello I like the half chaps and I can't wait to use them. Thank you

Date of experience: October 10, 2019
Donna M.
Argentina
1 review
0 helpful votes
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Good gloves
October 10, 2019

The fit is perfect and thay are comfortable. The tabs could be a little longer.

Date of experience: October 10, 2019
Barbara Z.
Argentina
1 review
0 helpful votes
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This jacket is great well
October 10, 2019

This jacket is great well made. Definitely need to go up in size. Will order again

Date of experience: October 10, 2019
Tom V.
Argentina
1 review
0 helpful votes
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good fit
October 10, 2019

The fit of this helmet works for me. I've got a large head and wear glasses. There is enough room to operate the inside sun visor without hitting my eyewear. It's a little warm at slow speeds.

Date of experience: October 10, 2019
Patricia X.
Argentina
1 review
0 helpful votes
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Thankful
October 10, 2019

Thankful my son in law was wearing this when he wrecked his bike. It protected him well!

Date of experience: October 10, 2019
Stephen L.
Argentina
1 review
0 helpful votes
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So far I am impressed
October 10, 2019

This is my 4th helmet. I never knew a helmet could feel so well built. I don't know if its luck of the draw but this appears to be an excellent helmet and well worth the $50.00.

Date of experience: October 10, 2019
Martha Y.
Argentina
1 review
0 helpful votes
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GMax dual sport helmet
October 10, 2019

excellent quality, large eye opening for good visibility

Date of experience: October 10, 2019
Dorothy Z.
Argentina
2 reviews
0 helpful votes
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Great out of the box!
October 10, 2019

I am a larger woman with larger calves and these were comfortable and fit great right out of the box. I put them on and took my first ride and had no complaints walking around with the comfortability of the sole or softness of the boot. I recommend highly and would buy them again. Fantastic boots. I wear a size 10 and a half womens or a 9 in men's shoes usually possibly a 9 1/2 half. These run large. I bought a 9

Date of experience: October 10, 2019
Robert F.
Argentina
1 review
0 helpful votes
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Do it!
October 10, 2019

I took my first ride in my new jacket today. I loved it. I opened up all the vents and it breathed really well. It is heavy like a true bike jacket should be. I feel like the road would tear apart before this jacket did in the event of a slide. I really like the distressed look. Jacket fit perfectly. I used the sizing charts and it worked well. Has reflectors in the jacket which you cant see during the day. I don't have a concealed permit but this jacket makes me want to get one. It has a really great inconspicuous spot for your side arm. It has an inner lining that is removable for warmer days. It has a spot specifically designed for your phone and has a Velcro strap for your headphone wire. Over all a really cool jacket that is super functionable. It was a bit more spendy than some of the other jackets on this site but I wouldn't go for a cheaper model.

Date of experience: October 10, 2019
Susan T.
Argentina
1 review
0 helpful votes
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Tom
October 10, 2019

the headgear fit well and I like the snap for the strap tail so I don't have to tuck it and have it slapping my neck or cheek. Its light weight and the sun shield works great.

Date of experience: October 10, 2019
Charles P.
Argentina
1 review
0 helpful votes
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Ghost/Skull Half Helmet
October 10, 2019

Overall satisfied with it... fits perfectly!
Ghost/Skull design is very light... can barely see it.

Date of experience: October 10, 2019
Diane W.
Argentina
1 review
0 helpful votes
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Purchased for my daughter...
October 10, 2019

Hasn't really had a chance to wear them much, but I like them alot and once I've wore them enough to have them form to my hands and broke in good I believe I'll like them even more than I already do and they go great with the jacket 'Raven' my dad got for me from your company.

Date of experience: October 10, 2019
Kimberly Y.
Argentina
1 review
0 helpful votes
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Nice shirt/jacket
October 10, 2019

Bought for my brother cause I wanted to check it out. Really liked interior pocket set up w/ extra upper pickets and media pocket, and the concealed carries on both lower sides are handy. Good heavy denim like a good denim jacket but flexible and comfortable as a thinner denim shirt even with the padding and armor. And had a good fit(we wear the same size jacket). Only problem I found was some of the stitching around a couple of the Velcro patches was loose or unfinished and had to be stitched over, (easy fix, not worth a return or exchange) seemed a mass production error more than an actual overall quality issue. Definitely will be getting one for myself, be perfect for those days long sleeves aren't enough but the leather's too much.

Date of experience: October 10, 2019
Jack U.
Argentina
1 review
0 helpful votes
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Comfort.
October 10, 2019

Great helmet. Graphic's comfort. A bargain. Not a lot of wind and whistling. Nice Nikko.

Date of experience: October 10, 2019
Laura Y.
Argentina
1 review
0 helpful votes
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Nicely made vest
October 10, 2019

Initial assessment shows a nice lined vest. Was looking for something other than leather and this fits the bill. Weighs less and I don't sweat as much. I take long rides in warm weather.

Date of experience: October 10, 2019
Cynthia I.
Argentina
1 review
0 helpful votes
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great jacket
October 10, 2019

a lot more jacket than i expected very happy with it

Date of experience: October 10, 2019
Bill T.
Argentina
1 review
0 helpful votes
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Good jacket at a good price
October 10, 2019

This jacket exceeded my expectations. Looks good and fits true.

Date of experience: October 10, 2019
Stephanie I.
Argentina
1 review
0 helpful votes
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Beautiful vest.
October 10, 2019

Well made with style to be worn as is or decorated where it travels with you.

Date of experience: October 10, 2019
Anthony O.
Argentina
1 review
0 helpful votes
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Awesome boots!!
October 10, 2019

I am in love with these boots!! I originally ordered a 9.5 but when I tried them on the one boot was right against my toe and both of them were super tight on the sides of my feet by my toes. So I exchanged them for a 10 in the same brand!! Fit perfectly! I just need to add a little heel paid. But super comfortable!! I would definitely buy them again!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States