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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Liked what I received 3 vests, they ran a little small. Great price for these vest. Only disappointment was when I tried to order more vest in larger sizes, they were sold out. Bummer.
Got these and they were softer than I was expecting but they do the trick.
Jacket has a nice throwback look, similar to my original motorcycle jacket, but very functional with all kinds of storage. Yes, it is heavy, like a good leather jacket should be. I normally wear an XL but since they run big I ordered a Large. After a lot of deliberation, I'm sending it back and getting a Medium! Sleeves and torso were just too long. Hoping it won't be too tight in the chest. I REALLY like this jacket. I'm even considering buying a brown one to wear as a casual jacket. Highly recommend!
Great fitting, quality materials and craftsmanship, leather is instantly comfortable...
I'm 6ft 3in 215 lbs. Before buying the jacket, I read all the reviews about sizing. As luck would have it, one reviewer was the same height as me. Somewhat similar weight. He said the XL fit perfectly. I bought the XL on that one recommendation alone. I was still a tad skeptical. Guess what. Fits me perfectly as well. Could not be happier with the jacket. An absolute stunner. A great buy at any price.
Fits well, love the pull down sun visor, works well with my glasses. Well priced. Very pleased. Would recommend purchase.
Really nice jacket, especially for the money. Comparable to jackets from a bike store for over twice as much. Time will tell how durable it is. May I never need to find out how "road rash resistant" it is!
Helmet is well made and extremely comfortable. I would have preferred a D ring chin strap. A good value.
I would have to say I'm very impressed with this Jacket. I love it.
The product is great. My helmet fit perfect. Only change was limited choices in my size.
Recently purchased and could not be more satisfied. At over 100 vest stays in place. I've had similar vests, and had to pay extra for a stronger zipper, and this vest has one. Again, looks good, and nothing cheap about it.
The coat is well made. Well worth the money. The extra large is a little on the snug side, but still fits.
I haven't used it yet but I sat down with it and gave it a good going over. Many online purchases turn out to be a disappointment but not this one.
The leather is heavy. The stitching is tight and the big zippers glide up and down. I can see how the venting system will make long rides on a day that becomes warm remain a pleasure without having to remove the jacket.
With all that being said, the removable liner's zipper is smaller than the rest of them and I zipped mine off track and because of my big hands I had a hard time getting it back together. I really don't feel that's an issue. Just remember to carefully zip the liner in or out.
This is a great jacket for the price. No online purchase disappointment with this one. Leatherup.com has been great in selling quality products with fast shipping.
I bought this for my wife , she already has a full coverage and a open face helmet. She loves the fit and function of the half helmet,it looks good on her too. The helmet arrived well boxed and way faster than I expected, I was impressed with the overall experience, I will certainly be a return customer.
These are a beautiful boot, very well made & ture to size. Low heal, very comfortable. You will need to break these in for sure.
Nice lightweight helmet for the money. This is my third one...I get a couple years use out of them before they replacement.
Very good quality, fast order processing and shipping.
This jacket is a fine garment that exceeded my expectations. Leather is high quality. Stitching is high quality. The fit is excellent and comfortable - spot on. I expect it to be durable and last me for years.
My husband and I were very pleased with the ease of the ordering process and the amazing speed with which the order arrived - 2 days tops - from my recollection. The boots are beautiful - great price too. Thank you for everything LeatherUp.com!
Great boots, looks and wear is unbelievable!! Customer service and shipping great as always! 5 Stars is not good enough! Thanks.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members