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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mike J.
Argentina
1 review
0 helpful votes
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Very comfortable
October 10, 2019

First they don't adjust around the wrist but rather just slip on. They fit very well and are very computable while riding. They are well made and for the price they are a great deal.

Date of experience: October 10, 2019
Tom C.
Argentina
1 review
0 helpful votes
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I bought them for my wife. To say she is picky about her shoes and boots is an understatement. She loves the looks, comfort and grips on these boots. She is a size 7 and I ordered a 7 - true to size. They needed a little loosening around the top of one ankle but redoing the tie ups helped. She wanted to wear a set with skinny jeans inside. She loves the comfort of these as well. They were well made and comfortable right from the start. She rides her own 1100 and wanted good grips to back it up when on a little gravel. If you own a bike - you know what I mean. These have better grips than I would have imagined. We normally wear Harley boots and have been happy with them. She wanted a tall set and was looking at the Harley ones and these. I had trouble finding her size in the more expensive Harley ones and I am glad as these worked out perfectly. We have bought a lot from Leather Up in the past and have yet to be disappointed.

Date of experience: October 10, 2019
Susan A.
Argentina
1 review
0 helpful votes
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Rain Jacket
October 10, 2019

This Jacket was a smoking deal for 25.00. I liked it so much I ordered me a second one and got one for my wife as well. Super comfy fully lined great Jacket. I usually wear an XL and I ordered an XL fits perfectly. Only tried it out in a short 20 minute rain but kept me dry and warm. I love It.

Date of experience: October 10, 2019
Jim O.
Argentina
1 review
0 helpful votes
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Joe Rockef 'RS-2' raingear
October 10, 2019

Fits like a charm. Nice and light weight. I would buy 3 more sets of this vs buying anymore high orice HD merchandise! Love it!

Date of experience: October 10, 2019
Adam C.
Argentina
1 review
0 helpful votes
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AWSOME
October 10, 2019

Pants were awesome I bought 34 because it was the only size I could get needed 36 I will have them tailored but love the products and price.

Date of experience: October 10, 2019
Kevin Q.
Argentina
1 review
0 helpful votes
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Incredible Value
October 10, 2019

I cannot imagine how they do it, but this jacket leaves me in awe. Quality, fit, value above and beyond.
So, so happy. Will buy again! Thank you.

Date of experience: October 10, 2019
Richard L.
Argentina
1 review
0 helpful votes
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New Helmet
October 10, 2019

I originally ordered the helmet with the wireless communication device, however LeatherUp was out the of wireless device. They contacted me, gave me the choice to just order the helmet, which I did, and completed the order.

I think this is the best helmet I've owned; comfortable, light weight, good fit, and great price.

Date of experience: October 10, 2019
Ruth H.
Argentina
1 review
0 helpful votes
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Look good
October 10, 2019

I have large hands and ordered 4xL they fit a bit tight may stretch out some have not worn yet

Date of experience: October 10, 2019
Steven X.
Argentina
1 review
0 helpful votes
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.....Good price , good quality
October 10, 2019

.....Good price , good quality . I would buy again from leatherUp .......

Date of experience: October 10, 2019
Tony W.
Argentina
1 review
0 helpful votes
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Very nice!
October 10, 2019

Great looking, comfortable, accurate sizing. Outstanding price for this quality. My only reason for a 4 star rating is that the zipper could have been able to be unzipped lower.

Date of experience: October 10, 2019
Mike G.
Argentina
1 review
0 helpful votes
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Amazing quality for the price,
October 10, 2019

Amazing quality for the price, the only negative thing I can say about the product is that the thigh runs about one inch smaller than the chart, luckily for me I ended up ordering one size bigger. Shipping was extremely fast and the product was received in excellent condition. The person I spoke to on the phone to get a feel as to what size I should order was very pleasant as well.

Date of experience: October 10, 2019
Kimberly R.
Argentina
1 review
0 helpful votes
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Quality for he price. Looks
October 10, 2019

Quality for he price. Looks nice and has inside pockets!

Date of experience: October 10, 2019
Christine D.
Argentina
1 review
0 helpful votes
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Appreciate this site
October 10, 2019

I have only ordered twice, boots and a face mask, but both times, orders have been easy to place, updates on shipping have been provided, good prices and good quality products have been received. Will use this site again and have recommended it to fellow riders.

Date of experience: October 10, 2019
Barbara W.
Argentina
1 review
0 helpful votes
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I have wide feet and these actually fit comfortably. The leather is nice and thick without being overly stiff. These should last for years

Date of experience: October 10, 2019
Scott Z.
Argentina
1 review
0 helpful votes
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Nice bright mesh jacket
October 10, 2019

Great color, true to size, mesh jacket. Liner zips out easily. The only downside is the mesh weave is so tight there is not much airflow through the jacket. Love the V design at the cuffs!

Date of experience: October 10, 2019
Linda Y.
Argentina
1 review
0 helpful votes
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Great gloves!
October 10, 2019

True size. Fingers are the right length. This is my second pair (wore out the first pair that was a gift). Will be buying these again.

Date of experience: October 10, 2019
Brian T.
Argentina
1 review
0 helpful votes
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Great Bargain
October 10, 2019

Great vest for the price. My wife and I ordered his and hers vest, and we love them.

Date of experience: October 10, 2019
Chris G.
Argentina
1 review
0 helpful votes
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Excellent jacket for protection from
October 10, 2019

Excellent jacket for protection from the elements. Definitely fit what I was looking for in a touring jacket.

Date of experience: October 10, 2019
Bob Z.
Argentina
1 review
0 helpful votes
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My wife loves them! Go up one size!
October 10, 2019

The leather was very nice and they were well made. Several write ups have said to order one size up and we did. She has small sized chaps from a variety of different manufacturers. These were the first mediums and they fit perfect. The lacing allows her to adjust how tight they are up and down the leg. A very unique look!

Date of experience: October 10, 2019
Stephanie J.
Argentina
1 review
0 helpful votes
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Fast and correct
October 10, 2019

All items shiped out as described and on time. The vest i purchased ran a little small but it will do. All in all great experience and will order from again!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States