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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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First they don't adjust around the wrist but rather just slip on. They fit very well and are very computable while riding. They are well made and for the price they are a great deal.
I bought them for my wife. To say she is picky about her shoes and boots is an understatement. She loves the looks, comfort and grips on these boots. She is a size 7 and I ordered a 7 - true to size. They needed a little loosening around the top of one ankle but redoing the tie ups helped. She wanted to wear a set with skinny jeans inside. She loves the comfort of these as well. They were well made and comfortable right from the start. She rides her own 1100 and wanted good grips to back it up when on a little gravel. If you own a bike - you know what I mean. These have better grips than I would have imagined. We normally wear Harley boots and have been happy with them. She wanted a tall set and was looking at the Harley ones and these. I had trouble finding her size in the more expensive Harley ones and I am glad as these worked out perfectly. We have bought a lot from Leather Up in the past and have yet to be disappointed.
This Jacket was a smoking deal for 25.00. I liked it so much I ordered me a second one and got one for my wife as well. Super comfy fully lined great Jacket. I usually wear an XL and I ordered an XL fits perfectly. Only tried it out in a short 20 minute rain but kept me dry and warm. I love It.
Fits like a charm. Nice and light weight. I would buy 3 more sets of this vs buying anymore high orice HD merchandise! Love it!
Pants were awesome I bought 34 because it was the only size I could get needed 36 I will have them tailored but love the products and price.
I cannot imagine how they do it, but this jacket leaves me in awe. Quality, fit, value above and beyond.
So, so happy. Will buy again! Thank you.
I originally ordered the helmet with the wireless communication device, however LeatherUp was out the of wireless device. They contacted me, gave me the choice to just order the helmet, which I did, and completed the order.
I think this is the best helmet I've owned; comfortable, light weight, good fit, and great price.
I have large hands and ordered 4xL they fit a bit tight may stretch out some have not worn yet
.....Good price , good quality . I would buy again from leatherUp .......
Great looking, comfortable, accurate sizing. Outstanding price for this quality. My only reason for a 4 star rating is that the zipper could have been able to be unzipped lower.
Amazing quality for the price, the only negative thing I can say about the product is that the thigh runs about one inch smaller than the chart, luckily for me I ended up ordering one size bigger. Shipping was extremely fast and the product was received in excellent condition. The person I spoke to on the phone to get a feel as to what size I should order was very pleasant as well.
Quality for he price. Looks nice and has inside pockets!
I have only ordered twice, boots and a face mask, but both times, orders have been easy to place, updates on shipping have been provided, good prices and good quality products have been received. Will use this site again and have recommended it to fellow riders.
I have wide feet and these actually fit comfortably. The leather is nice and thick without being overly stiff. These should last for years
Great color, true to size, mesh jacket. Liner zips out easily. The only downside is the mesh weave is so tight there is not much airflow through the jacket. Love the V design at the cuffs!
True size. Fingers are the right length. This is my second pair (wore out the first pair that was a gift). Will be buying these again.
Great vest for the price. My wife and I ordered his and hers vest, and we love them.
Excellent jacket for protection from the elements. Definitely fit what I was looking for in a touring jacket.
The leather was very nice and they were well made. Several write ups have said to order one size up and we did. She has small sized chaps from a variety of different manufacturers. These were the first mediums and they fit perfect. The lacing allows her to adjust how tight they are up and down the leg. A very unique look!
All items shiped out as described and on time. The vest i purchased ran a little small but it will do. All in all great experience and will order from again!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

