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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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The customer service is outstanding. I had been having issues with exchanging 2 jackets that I purchased. The customer service representative that I talked to resolved my issues and I was able to exchange the jackets for a different size.
This jacket fit perfect and was just what I was looking for in a breathable jacket.
Vest came in and was exactly what I was expecting. Fit great and extremely comfortable
Impressed with quality of jacket. It's heavier than I thought it would be, which is good thing. Fit is very good. I wear large size shirts and this was the large size jacket. Haven't actually worn it riding yet...it's summer and too hot, but look forward to cooler weather
What a bargain, I got these at such a low price, but they look & feel great, fit chart was spot on but I do wish I could have customized them, but I can get them cut.
Well made, good quality, beautiful color. I have a purple one and just bought the pink. My purple is a XL (40" chest). There's room to wear layers under it. The pink is X, and the sleeves are not long enough when I reach for the throttle and clutch. It scrunches up at the shoulders. And it's tight across the chest. I was hoping for a more fitted look, which it is, but without the shoulders scrunching and the sleeves not shortening while riding. It looks great if I am just standing with my arms to the side.
These are nice gloves. They tend to run tight. I bought first pair using the measuring guidance and they were very small. Gave them to my grandson. Bought the 2X and they still feel snug but much better. Quality is good.
Bought this new helmet to replace an outdated one. It is exactly what we expected. Very nice quality helmet and very good price. Used it as soon as it arrived.
Haven't worn yet, but good fit and should protect hands nicely.
excelente boots, beautiful and make my motorcycle riding so easy. all my family and friends love it the price is nothing comparing with the quality. Thank you!!!
Very nice looking and well built helmet. Used it same day it arrived.
I love this vest. Great fit! Its exactly what i wanted.
Absolutely love this jacket, the zip out liner makes it more versatile
We had an ordering issue where they were out of stock of the helmet that I originally ordered, but this one is really pretty and fits my girlfriend perfectly!
Bought for my girlfriend, fit great and she was happy ;)
I ordered the wrong size jacket. They processed my exchange quickly with no questions. Great site to purchase from.
Exchange went smoothly and completely satisfied. Fits good and very comfortable...
Outlaw helmet is light and the great helmet leather up is it good company fast service and shipping
Awesome gloves! Well crafted leather and work great! Perfect fit!
I recently purchased these awesome looking boots. They fit to size and are great on my ride. Thank you guys!
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members