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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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The glasses fit well and the padding around the frame is comfortable. They stay on my nose and don't slide off. The tint is perfect for overcast and dusk riding days. For brighter days, I just flip down my helmet shade visor. I would recommend these glasses to others.
Only two things I would change. The position of the thigh strap clip side could be a bit longer so it would center on either leg and be a bit easier to put on.
The leather loops for retaining the excess belt length should be sewn to the strap so they don't slide off.
Seems like good quality feels good only compliant very slow service wrote review still have not received reply
Well made and the design is great. My only complaint is it is a bit small. When doing it up I have to really pull and stretch it to get the velcro to meet at the back. My head is not that big. Will wear it but wish it was a bit larger.
I got this as a replacement to my other modular helmet that was about 12 years old. This helmet fits a little more snug than my old helmet due to the check padding be extra cushiony. I haven't had time to break it in to see if that will change, but the modular portion works as expected. The drop-down shades are a godsend. I would recommend this for the functionality and price.
I really like the jacket, its not super heavy but will protect me against wind n bugs. Its super cute!! Does run small i wear large or XL and i ordered 2x and it fits snug at the hips. Great alternative for a leather replacement or second non heavy jacket to ride with. Overall i love it and cant wait to wear it on the open road.
We are very happy with the leather vest that has been purchased in the last week. The color, style and quality is great. Thank you
I like the blue denim vest because it's lighter weight than leather but Good for cool days and I especially like all the pockets.
Great price. I like the light weight but they are not as small in appearance as they look on the website. I thought they would not give the "mushroom head" look but they do. Had I known I would not have purchased. Will probably sell them...
The vest was just as advertised and the fit was right on..
Wish the made a couple different styles using this Cooltec system. But other than that, awesome vest! Took my Indian Dark Horse out with a 104 heat index, and hardly broke a sweat.
Good fit everywhere but the sleeves are a little bit short for me
Just as described. Can't wait to use riding up to the White Mountains.
My girl friend loves it and it fits her perfect and shows off her beautiful body.
Great for the price.same exact
Vest more than double the price at local MC store
I ordered a women's leather vest. Perfect fit. The quality of the leather and the stitching is excellent
Fit perfectly as described. Coloring is very bright, great for night riding or standing out in a crowd! Very comfortable even after a few hours.
The Jacket is perfect! Just like the advertisement on the web site. Love it!
I love my helmet, I wore it a few days ago we rode our bike for almost 100 miles and it didn't slide on my head like my old helmet it stayed in place the entire time.
These boots are awesome. They run big. I usually wear a size 14, but in these a 13 is perfect. Felt good out of the gate, but were perfect after 2 days. Highly recommend.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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