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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Janet E.
Argentina
1 review
0 helpful votes
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Comfortable
October 10, 2019

The boots are comfortable on and off the bike. They are pretty good looking.
Cons: I would like a thicker sole on my riding boots. There is no "shifter" pad on the toe. Soon there will be a good scuff mark there.
I would say that over all for the money they are good boots.

Date of experience: October 10, 2019
Jay R.
Argentina
1 review
0 helpful votes
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Good fit
October 10, 2019

The more I wear them the better they feel. They have enough room in them for my wide feet. They are a solid fit in the ankle. They are not like a running shoe with a lot of padding so I wouldn't walk 10,000 miles in them to get to you. Overall I would buy them again.

Date of experience: October 10, 2019
Stephen X.
Argentina
1 review
0 helpful votes
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Best jacket
October 10, 2019

I love my Pistol Pete jacket. It has 2 long and open vents in the front and 2 more big ones in the back. Removable liner for summer riding. Nice concealed carry pockets inside both sides. It is a very Heavy jacket.

Date of experience: October 10, 2019
Rebecca A.
Argentina
1 review
0 helpful votes
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Great!
October 10, 2019

I love it! Exactly like the picture and fits great

Date of experience: October 10, 2019
Barbara G.
Argentina
1 review
0 helpful votes
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Chaps
October 10, 2019

Had to return item for larger size. Was happy with an extra return postage charge @ $9.99. No hassle on return,Thank you.
Saddlesore....

Date of experience: October 10, 2019
Daniel S.
Argentina
1 review
0 helpful votes
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Great Quality Vest
October 10, 2019

Great color and fit was excellent. Well made and leather is excellent quality. Very soft leather. Pocket had elastic to hold gun and clip for those with carry permits.

Date of experience: October 10, 2019
John O.
Argentina
1 review
0 helpful votes
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great jacket
October 10, 2019

this is a great heavy duty jacket with very good leather, have worn it when very cold and stayed nice and warm on the motorcycle. A good deal for the price

Date of experience: October 10, 2019
Angela F.
Argentina
1 review
0 helpful votes
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Very HAPPY with my replacement
October 10, 2019

Very HAPPY with my replacement after I finally got it. A mix up with ordering sent right sheild just worn color, Switch was made without problem after a slight adjustment great fit and operations.

Date of experience: October 10, 2019
Mark B.
Argentina
2 reviews
0 helpful votes
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Leather jacket
October 10, 2019

Love it! Love the blue color, the fit, and how it
looks and feels on.

Date of experience: October 10, 2019
Jack O.
Argentina
1 review
0 helpful votes
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Looks cool.
October 10, 2019

Like the attitude. This thing sits too high on my head and the visor catches air and pulls my head back.

Date of experience: October 10, 2019
Jim I.
Argentina
1 review
0 helpful votes
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pleasant surprise
October 10, 2019

I bought it as a low budget for casual wear. It does not look low budget at all, and it is very comfortable and warm for a windy day. The only warning, the color of the sleeves is clearer than the pictures, I would not call it "Cognac". Otherwise than that, it is a very good buy.

Date of experience: October 10, 2019
Linda F.
Argentina
1 review
0 helpful votes
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What a great value
October 10, 2019

Great quality. Heavy leather, sturdy zippers (one sticks just a bit). Vents worked great. My husband has a jacket from a high end retailer that cost 3 times as much. Mine doesn't have the certain logo on it but I'd hold it to his any day. Plus mine has the zip out lining. The only thing I would change, I wish there were more snaps on the side adjustments but I think that's something my shoe repair person can add reasonably.

Date of experience: October 10, 2019
Barbara A.
Argentina
1 review
0 helpful votes
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Great vest, nice quality
October 10, 2019

The vest is of good quality. Price is reasonable, and shipping was fast. My only problem was my mistake. I need it to be one size larger. Should have gotten a XL. Or XXL. Misjudged the size. And need to order a different one now, as they are currently out of stock for the size I need. Otherwise would be a great purchase.

Date of experience: October 10, 2019
Sam F.
Argentina
1 review
0 helpful votes
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Little smaller than I expected
October 10, 2019

Little smaller than I expected for the size but it fits. Very good quality for the price.

Date of experience: October 10, 2019
Pamela N.
Argentina
1 review
0 helpful votes
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Great product
October 10, 2019

Leather up .com
Is the best place to get your leather Fix.
Only downfall is now the NEW shipping policies.
Using Amazon Shipping then to the post office
Kinda like UPS SITE POST.
Was not like this a year ago this practice has soured me with Leatherup.com
BAD SHIPPING now was 2 days THIS shipment was 10 days.
But great QUALITY PRODUCTS!!!!
SO IF U CAN WAIT FOR YOUR STUFF MORE THAN A WEEK GO FOR IT.

Date of experience: October 10, 2019
Paul I.
Argentina
1 review
0 helpful votes
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New Helmet
October 10, 2019

Bought it for my son and he loves it!!!! Price was cheaper than a novelty helmet but DOT approved. Will be buying from leather up for future helmet needs!!!!!

Date of experience: October 10, 2019
Daniel P.
Argentina
1 review
0 helpful votes
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Good quality, little heavy..real leather
October 10, 2019

I got this for my very skinny daughter. I had to exchange the size. Good customer service. We like the style. Little bit heavy but it is real leather.

Date of experience: October 10, 2019
Linda G.
Argentina
1 review
0 helpful votes
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As expected
October 10, 2019

Fast delivery, and as most of the comments say go up size an you will be fine overall happy!!!!

Date of experience: October 10, 2019
Janet R.
Argentina
1 review
0 helpful votes
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Neck snuggie
October 10, 2019

Arrived on schedule. Soft leather outerwear with fabric backing. Sizing is accurate. Should work well to cover void between jacket and modular helmet. Not as heavy material as I expected.

Date of experience: October 10, 2019
Robert M.
Argentina
1 review
0 helpful votes
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This is the third vest
October 10, 2019

This is the third vest that I have purchased in the past few years. I have been very satisfied with all of them. I had to send the first one back as they run small. I usually wear an XL in shirts, and I had to get a 4XL to fit right. Good purchase for the price.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States