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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Virginia V.
Argentina
1 review
0 helpful votes
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Great value on these boots.
October 10, 2019

Great value on these boots. They run true to size. Heavy duty but comfortable. I have Harley boots as well and these are just as comfortable for less money!

Date of experience: October 10, 2019
Joseph C.
Argentina
1 review
0 helpful votes
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Great
October 10, 2019

Leatherup is great to work with and easy to use.....Every time I've purchased from them it has been great...

Date of experience: October 10, 2019
Nicole S.
Argentina
1 review
0 helpful votes
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It seems like a nice
October 10, 2019

It seems like a nice jacket if you are going to wear coats under rain gear just get next size up , have not had a chance to wear yet ,

Date of experience: October 10, 2019
Diane N.
Argentina
1 review
0 helpful votes
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Very good
October 10, 2019

Nice jacket for the money in a basic riding jacket. Fit is snug but what you want riding. No regrets!!

Date of experience: October 10, 2019
Anthony L.
Argentina
1 review
0 helpful votes
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Awesome jacket
October 10, 2019

I love this jacket, I was concerned about ordering online and the fit, but it fit like a glove. I actually purchased this just for pictures I planned on having done and find that instead it has become my go to jacket when we go riding.

Date of experience: October 10, 2019
Amanda Q.
Argentina
1 review
0 helpful votes
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It's Hammer time!
October 10, 2019

Great jacket for rain w hoodie. No armor. Beware the MC Hammer pants! I'm tall and these pants are way too short w a crotch at the knees. But the.jacket alone is worth it!

Date of experience: October 10, 2019
Bill B.
Argentina
1 review
0 helpful votes
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love, love, love em
October 10, 2019

great quality and I like that they are a little loose, don't like snug boots. I ordered my normal size and they fit just right.

Date of experience: October 10, 2019
Steven J.
Argentina
1 review
0 helpful votes
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I really like this jacket,
October 10, 2019

I really like this jacket, it fits perfect. I was afraid when I bought it that it wouldn't fit, cuz I bought a jacket previous before this one in a large and it fit like a small.

Date of experience: October 10, 2019
Kimberly S.
Argentina
1 review
0 helpful votes
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Nice, heavy duty boots
October 10, 2019

So far, I am extremely pleased. I haven't had much of an opportunity to totally put them to the test but they have already exceeded my expectations. Excellent price and the quality appears to be top notch. Can't wait to see how they hold up.

Date of experience: October 10, 2019
Cynthia V.
Argentina
1 review
0 helpful votes
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Nice helmet
October 10, 2019

Fit is a little tight compared to the one I purchased 6 or 7 years ago. Looks good with good finish

Date of experience: October 10, 2019
Charles M.
Argentina
1 review
0 helpful votes
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great vest ordered wrong size
October 10, 2019

great vest ordered wrong size in process of exchanging it

Date of experience: October 10, 2019
Charles X.
Argentina
1 review
0 helpful votes
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Good helmet
October 10, 2019

Good all weather helmet. Close out price was the attraction, as well as free shipping.

Date of experience: October 10, 2019
Michelle L.
Argentina
1 review
0 helpful votes
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It fits great it looks great everything about it is very good even exceptional the only thing negative is the front hand pockets are tiny I can almost get my hand in but not quiteI can put my gloves in if I ball them up also the jacket is cut small so you have to size up for instance I usually wear 2xl and l went to a 4XL because that was what a lot of the other reviewers had said overall it's a great jacket

Date of experience: October 10, 2019
Angela A.
Argentina
1 review
0 helpful votes
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Comfortable added protection
October 10, 2019

Jeans are well made and quite comfortable. If you are tall you may find the rise is a bit shorter than average jeans.

Date of experience: October 10, 2019
Sharon L.
Argentina
1 review
0 helpful votes
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Highway 21 Jacket
October 10, 2019

Very nice quality, fit and finish. I'm very impressed with the Highway 21 product line. This is my second jacket and I'm very happy.

Date of experience: October 10, 2019
Steve A.
Argentina
1 review
0 helpful votes
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Drive Belt for 883
October 10, 2019

You had the best price online, but had difficulty initially tracking shipping.

Date of experience: October 10, 2019
Margaret W.
Argentina
1 review
0 helpful votes
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versatile helmet
October 10, 2019

I love the different available helmet selection options that makes this one of the coolest helmets I have ever owned. It has astonishing features that make you feel like a Navy fighter pilot, only difference is that you are on the ashapt instead of being in the air. Nice concept and comfort in a helmet.

Date of experience: October 10, 2019
Michael J.
Argentina
1 review
0 helpful votes
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Good visibility and comfort
October 10, 2019

Visibility is great, the dark shield installs easily, and ventilation is very good. The only drawbacks are the ear pockets are almost too small for Harley-Davidson headsets and the chin strap can only be installed after putting the helmet on and must be removed to take it off. Once in there the intercom and music seem louder because of the cheek pad sound insulation.

Date of experience: October 10, 2019
Ben U.
Argentina
1 review
0 helpful votes
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Boots
October 10, 2019

Nice brand of boot. Like the brand well enough. That when it was time to buy another pair. That this is the brand I went with. Highly recommend this brand.

Date of experience: October 10, 2019
Nancy J.
Argentina
1 review
0 helpful votes
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quality helmet
October 10, 2019

quality helmet with some nice features. Fit and finish is first rate. Plenty of ventilation. This style of ADV helmet with the visor tends to be kind of noisy, so hear plugs are almost a must. The helmet has good visibility and is comfortable.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States