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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I had my reservations, not sure what to expect in a fit; but, I was pleasantly surprised! The fit is snug, but not suffocating and claustrophobic like so many other's I'd tried. I'm now waiting for a black to be in stock so I can purchase for a Christmas gift!
A great jacket for all my fellow Marines to ride in. Semper Fi!
Good gloves good leather good fit I went up and exercise above my own true size so I could get a pair of Jersey gloves underneath for colder weather it worked out good . Good gloves for the cost.
Very satisfied. Free shipping awesome. I'll be back!
Perfect attire when a jacket is a little too much, Very nice fit and finish.
Fits great size is true to size unless you have a big belly then you need a bigger size
Very good quality of boots price is very comparable to other brand of boots. My option is there as good as the boots with the Harley Davidson name on them. Highly recommend these boots to anyone. For anyone looking for quick on and off boots there are the boots
Helmet fits perfectly, haven't had a chance to try Bluetooth yet, but I will shortly.
I have Brought two of them the first several years ago to display my membership with the Vulcan Riders Group the second for the Harley owners Group I had a gal that sews on patches for both groups she was very impressed with the quality on the leather and the ease of sewing on the patches to represent both groups
A tad too snug at the ridge but hopefully will be better when they break in. Other than that they are great breathable quilts with good contact to the pavement and ease of walking.
I bought this for my daughter. It is not heavy and bulky. Looks so nice on her. Very warm. We both love it.
Nice. Fits good. Haven't had a chance to ride yet so don't know noise level. Wore in house and comfortable. Hard to put on glasses, hope as lining relaxed it will get better. Can't beat the price!
Husband likes it..has gotten a bunch of comments on it.
I'm still waiting in a refund or exchange for mine.I had bought 2,return 1...
I love these boots. The size is exact and they look awesome!
Good quality leather gloves. They are comfortable and durable. I ordered large, they fit as expected. Delivery was fast.
Fit is great, so is construction and the price is superb!
Best jacket ever owned. Fits like a glove. Quality surpasses much higher priced jackets.
he loves his jacket! Just enough lightweight to wear in the summer time with enough protection and matches his bike to a T
I am very much pleased with my boots, just wish they had a rawhide patch for shifting across the toes.
Hi I bought the jacket as a gift the style was a bit much for that person but I have a simaliar one and am very pleased with the product
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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