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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Virginia M.
Argentina
1 review
0 helpful votes
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Perfect but run small
October 10, 2019

Loved it more pockets then my other one
Better armor well thought out
They run small I wear a 3x needed a 5x in jacket tho

Date of experience: October 10, 2019
Stephanie O.
Argentina
1 review
0 helpful votes
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great helmet. fits good great
October 10, 2019

great helmet. fits good great protection. best buy I ever got on helmet

Date of experience: October 10, 2019
Diane U.
Argentina
1 review
0 helpful votes
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Hawk Helmet
October 10, 2019

I had previously bought a Hawk helmet, I got my monies worth.
This one was worth the money.

Date of experience: October 10, 2019
Amy C.
Argentina
1 review
0 helpful votes
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I'M READY
October 10, 2019

ready for the road now,,first the boots are very good quality,,very comfortable,no breaking in necessary,,but also the service is exceptional,leatherup had these boots to me in less than 4 days..all around kudos,good product very good service.

Date of experience: October 10, 2019
Jack R.
Argentina
1 review
0 helpful votes
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Denim vest
October 10, 2019

Great looking vest sizing is good as long as you order at least 2 sizes larger than what you normally wear. This vest is much heavier than what I thought it was depicts as being, might not be able to wear when the weather gets hotte.

Date of experience: October 10, 2019
Charles T.
Argentina
1 review
0 helpful votes
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Great product
October 10, 2019

Very nice leather. Looks to be durable and worth the money.

Date of experience: October 10, 2019
Michelle L.
Argentina
1 review
0 helpful votes
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Great quality
October 10, 2019

Excellence quality! Thick, warm, high end leather. Excellent value

Date of experience: October 10, 2019
Paul H.
Argentina
1 review
0 helpful votes
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Runs Small
October 10, 2019

I read all the reviews before I purchased this jacket. Needless to say this jacket definitely runs small. I usually wear a 2XL, so after reviewing the comments I ordered a 4XL and it fits perfect. The jacket looks phenomenal. You can't even tell from looking at it that it has armor in it. It is a little stiff, but not a big deal. I figure it will break in soon. I have been shopping for a nice leather for while and this is the one. The quality is good and the designs are hot. I would highly recommend this purchase so far. We'll see how well it lasts.

Date of experience: October 10, 2019
Susan I.
Argentina
1 review
0 helpful votes
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Just got my new gun metal gray Hawk helmet,it fits great, the forehead liner is a little hard but will break in soon, the material inside is stiff but that to will break in. the biggest bonus is the new quick release adjustable in the shin strap is the greatest !!! the old d-rings i had to removed and replace with a quick-release and strap padding had to be added by myself. its a good score and the price worth it ! Leather up has good service and shipping was right on time. Thank You.

Date of experience: October 10, 2019
Angela I.
Argentina
1 review
0 helpful votes
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So far so good
October 10, 2019

I've ordered two items from LeatherUp so far. Prices are good. Shipping was quick. I had to return one item for exchange for a sizing issue. Return was hassle free. Good bunch to deal with.

Date of experience: October 10, 2019
Jay P.
Argentina
1 review
0 helpful votes
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Thumbs up
October 10, 2019

This is an attractive helmet! I received many compliments and it is comfy as well as functional. The visor is a nice feature, wish it sat a bit different, but not a big issue.

Date of experience: October 10, 2019
Stephanie S.
Argentina
1 review
0 helpful votes
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I love my vest, was
October 10, 2019

I love my vest, was able to lace the sides to fit me my curves.

Date of experience: October 10, 2019
Michelle L.
Argentina
1 review
0 helpful votes
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Best way to return a item.
October 10, 2019

This was very easy. I just printed the return shipping label. Took it to the nearest federal express place. I didn't have to worry about anything.

Date of experience: October 10, 2019
Jennifer O.
Argentina
1 review
0 helpful votes
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Love them
October 10, 2019

This is a beautiful boot. They run true to size but toe area is tight. This is going to be a rough break in period.

Date of experience: October 10, 2019
Chris A.
Argentina
1 review
0 helpful votes
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Good value for the price
October 10, 2019

The only thing I would change is the plastic snap that secures the chin strap. I hope it holds up over time. Everything else about it seems well constructed.

Date of experience: October 10, 2019
Scott Q.
Argentina
1 review
0 helpful votes
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New Jacket
October 10, 2019

Jacket is great and i do like the zip out lining that's going to be great in cold weather I give it and leather up 5 stars.

Date of experience: October 10, 2019
Mary R.
Argentina
1 review
0 helpful votes
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Just as advertised
October 10, 2019

fit is true to size, would think about buying again if looking for a DOT type helmet.

Date of experience: October 10, 2019
Elizabeth M.
Argentina
1 review
0 helpful votes
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Terrific Jacket
October 10, 2019

Once again a great product from you and the jacket fits superb

Date of experience: October 10, 2019
Sam C.
Argentina
1 review
0 helpful votes
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Very good looking comfortable boots.
October 10, 2019

Very good looking comfortable boots. My only drawback was there is not half sizes from 11 up .

Date of experience: October 10, 2019
James Z.
Argentina
1 review
0 helpful votes
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Love it!
October 10, 2019

Good fit (order next size up from what you'd expect to wear), and nice colors in the embroidered Navy emblem and lettering. I've been wanting a vest, and this was worth the wait! On sale for $30, the price can't be beat!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States