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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I am amazed by the quality, the price, and the style. I have wanted a leather jacket for quite sometime and I finally took a chance and bought this one, I am SO happy I did! if you're in the market for a leather jacket, this is it.
I am a size 6/8 with a 34DD and bought the medium, it's a little big but in a way I like. I also love the lining jacket. Excited to wear it this fall. I also am excited to wear it while ridding on a bike, but it's also a great style. Can't say enough how much I love this jacket.
Would have been 5 stars even with the exchange process I had to go through, but when I exchanged the jacket I had originally gotten (size was too small) for my new jacket they never bothered to refund the difference as the new jacket was $20 cheaper. Instead I had to spend $25 extra dollars to send the jacket back and receive my new one.
As for the jackets themselves: great quality for what you're paying for. Don't make the same mistake I did. Order a size up because they indeed run small.
Well made leather vest, lettering on back very good, Eagle Globe and Anchor patch is rough around the edges. Over all a "nice vest".
Vest is comfortable and accurate to the size guide. I'm pleased with the vest and will be buying chaps soon!
I am very well pleased with this company. They stay on top of their game.
Received jacket promptly..in good condition. Nice jacket for the money. Sizing runs a little small.
It's comfortable, fits perfectly. Havent rode with it on yet so we will see how that works out!
Very nice jacket , heavy leather not cheap paper thin leather . Will be nice protection when needed
I like it fits good like the shield to plus it looks good
Quick shipping and it fit just as I hoped. Keeps my head and face well covered.
I took advantage of Leather Up's clearance sale and am very please with the Nikko helmet for the price paid. It is DOT-certified, so offers good basic protection at a price that can't be beat!
For me the only issue is that my cheeks are a little too fat, but not much. The helmet looks great and feels great other than the aforementioned issue. I bought it because it was on closeout and it was also ECE certified. I really like it. The two smaller vents are also, surprisingly, easier to open and close with gloves on.
I have a wide foot and these are one of the very few wide boots being sold this year.
Well,i only bought one thing so far,and I was very happy with the product and the service.I ill be looking to buy a new brown leather jacket in the near future.Hopeully will find a good quality at a great price item.
everything as advertised, fast shipping ! will shop here again !
I buy all my leather from Leather up.com Great prices fast shipping great customer support!
Outstanding detail and finish. I am very appreciative since I am a retired Vietnam veteran and still ride.
Quality seems good, will have to see how they hold up. Did have a leather repair in the back of the vest . Repair was well done, will be covered by a patch so not a big deal. But they definitely are using a discounted grade of leather. That said, for the price I'm not complaining. Just putting it out there. Stitching zippers and snaps all high quality. Hole rivets for lacing the back of the chaps together, not so much. They're kinda cheesy.
Installed them on my bike, they looked great! Unfortunately, 2 days after I put them on, I went down on the highway doing 50 MPH and it took out my right bag, BUT the bag saved the bike from a lot of damage! So I couldn't be happier with them.
On time delivery, great price and lots of extras (quick release, additional sun shade and well vented).
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members