Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Pamela S.
Argentina
1 review
0 helpful votes
Follow Pamela S.
Unfollow Pamela S.
Share Review
Report Review

Vest
October 10, 2019

I bought it and then when i received it i put it on adjusted it to my fitting and it's great i would recommend it to anyone who rides

Date of experience: October 10, 2019
Charles W.
Argentina
1 review
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Share Review
Report Review

Sonic Gloves
October 10, 2019

I thought the gloves ran small and exchanged for a larger pair. Very good service.

Date of experience: October 10, 2019
Diane G.
Argentina
1 review
0 helpful votes
Follow Diane G.
Unfollow Diane G.
Share Review
Report Review

Great Vest!
October 10, 2019

Wasn't expecting such a high quality vest for the money I spent. Very heavy duty and high quality. I love all the pockets!

Date of experience: October 10, 2019
Jason W.
Argentina
1 review
0 helpful votes
Follow Jason W.
Unfollow Jason W.
Share Review
Report Review

rain suite
October 10, 2019

I have only worn the suit once and I did have an area at my knee were water had leaked thru. Not sure why I did not see any tearing or holes. I had no issues other wise. It fit well over my clothing. It looks great and is comfortable..

Date of experience: October 10, 2019
Virginia O.
Argentina
1 review
0 helpful votes
Follow Virginia O.
Unfollow Virginia O.
Share Review
Report Review

Pit Boss
October 10, 2019

Love this helmet! Fits perfect with no pressure points! The zip off neck and ear cover makes cold weather riding comfortable!

Date of experience: October 10, 2019
Michelle O.
Argentina
1 review
0 helpful votes
Follow Michelle O.
Unfollow Michelle O.
Share Review
Report Review

Helmet and gloves
October 10, 2019

Both items were exactly as described and fit perfectly

Date of experience: October 10, 2019
Kevin J.
Argentina
1 review
0 helpful votes
Follow Kevin J.
Unfollow Kevin J.
Share Review
Report Review

Great gloves.
October 10, 2019

Decided to go with a fingerless style and chose these. They feel great and have sewn in "pockets" on the knuckles to help remove the glove.

Date of experience: October 10, 2019
Margaret G.
Argentina
1 review
0 helpful votes
Follow Margaret G.
Unfollow Margaret G.
Share Review
Report Review

Nice Helmet
October 10, 2019

Nice helmet, well made, shipped fast. No room for a intercom tho.

Date of experience: October 10, 2019
Virginia X.
Argentina
1 review
0 helpful votes
Follow Virginia X.
Unfollow Virginia X.
Share Review
Report Review

Almost perfect !!
October 10, 2019

I purchased this helmet, I love everything about it except it did not come with the snap on visor. I contacted leather up, they sent me a visor but it doesnt come anywhere near fitting. contacted them again and I still don't have the visor. So Almost Perfect !!

Date of experience: October 10, 2019
James G.
Argentina
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review

Vest extenders
October 10, 2019

Much nicer than anticipated, very pleased with quality!

Date of experience: October 10, 2019
George C.
Argentina
1 review
0 helpful votes
Follow George C.
Unfollow George C.
Share Review
Report Review

Better than expected
October 10, 2019

Really impressed with the vest. The tall fit was correct and fits well.

Date of experience: October 10, 2019
Cynthia W.
Argentina
1 review
0 helpful votes
Follow Cynthia W.
Unfollow Cynthia W.
Share Review
Report Review

Good deal
October 10, 2019

Great deal for a Bell helmet. Feels safer than my old helmet, lots of features for the price

Date of experience: October 10, 2019
Jessica C.
Argentina
1 review
0 helpful votes
Follow Jessica C.
Unfollow Jessica C.
Share Review
Report Review

Good fitment...good value...had to wash and dry it as it would bleed color in the wash...but it is warm and comfortable.

Date of experience: October 10, 2019
Tony C.
Argentina
1 review
0 helpful votes
Follow Tony C.
Unfollow Tony C.
Share Review
Report Review

Love the jackets and chaps
October 10, 2019

Fast delivery, nice quality. Will buy from them again.. Thanks

Date of experience: October 10, 2019
Nicole O.
Argentina
1 review
0 helpful votes
Follow Nicole O.
Unfollow Nicole O.
Share Review
Report Review

Great vest
October 10, 2019

The vest is soft leather and very comfortable. It seems to be accurate sizing. Haven't had a chance to wear it yet due to cold, wet weather and patches being sewn on, but over all, seems to he good quality.

Date of experience: October 10, 2019
Pamela D.
Argentina
1 review
0 helpful votes
Follow Pamela D.
Unfollow Pamela D.
Share Review
Report Review

Very nice helmet and great price. I highly recommend all Leather Up Gear. A+++

Date of experience: October 10, 2019
Barbara E.
Argentina
1 review
0 helpful votes
Follow Barbara E.
Unfollow Barbara E.
Share Review
Report Review

Excellent
October 10, 2019

Always great product and price. Customer service exceptional. Fast delivery

Date of experience: October 10, 2019
Daniel K.
Argentina
1 review
0 helpful votes
Follow Daniel K.
Unfollow Daniel K.
Share Review
Report Review

Event leather...
October 10, 2019

Nice!! Good thick leather.. love all the pockets..

Date of experience: October 10, 2019
Elizabeth D.
Argentina
1 review
0 helpful votes
Follow Elizabeth D.
Unfollow Elizabeth D.
Share Review
Report Review

Good quality. Good fit. I'm
October 10, 2019

Good quality. Good fit. I'm thrilled and will be shopping for more!

Date of experience: October 10, 2019
Laura G.
Argentina
2 reviews
0 helpful votes
Follow Laura G.
Unfollow Laura G.
Share Review
Report Review

Great boot
October 10, 2019

These boots are great they run a little small but are soild, I do like the zipper on both sides that is a plus

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States