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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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This is a great jacket pretty heavy too. It fits small to size. My husband wears a size 3x and we had to get a size 4x in this jacket. The zipout liner is wonderful. For the price and quality of this jacket, you can't beat it anywhere.
Non bike rider but I love the style and comfort. Tough and light for everyday casual wear especially in California.
As always the products as advertised. Customer service was excellent in answering questions
True light weight. Comfortable. Love the chin strap latch - easy on/off. Stays snug in high wind.
We've had our visits for 2 years. Starting to get marked up, time to reorder. Excellent t product and service.
I like it better without the chin guard, which makes it easier to get on and off. The chin strap connector is different and much easier to use, also faster than my older helmet.
I bought these same boots 11 years ago. I have always been hard on shoes. These boots were more than I hoped for. The time came to get a new pair and I was delighted that leather up and Xelement still had the exact same boot.
These boots run large. I ordered my usual size 7 and they swallowed my foot. LeatherUp was fantastic with the return and exchange. They made it very easy, especially by giving me the option to purchase a return label. Excellent customer service! I went over to Milwaukee Leather and found a sizing chart for these boots. Based on their measurements I ordered a size 6 and I'm very happy with them. They fit well and I love the adjustable lacing. The leather is very heavy and sturdy, a well made boot. Thanks LeatherUp!
We purchased this for my bride and I have to admit I was for once pleasantly surprised. It is a great jacket built well, and made of quality leather with the best liner I've seen even on leathers costing hundreds of dollars more. So all in all you can't go wrong with this coat and LeatherUp is the best leather store around.
love your store , , great shoping experience , , been waiting for size 12 harness boots to come in , , ( suggestion ) you should sell silver rings and necklaces and biker belts , , could make you a lot more money , , but I guess it may be a headache with returns not fitting right , , just a suggestion
I originally order size Medium after checking several YouTube videos on this helmet. I returned to Helmet in exchange for a large. Lathe came within 2 days. Fits great. Helmet is super light. Bluetooth works flawlessly also.
This is my first time putchading boots online. After looking through leatherup's selection of ladies boots I likrd these the most. Concerned about sizing I read the reviews and decided to go a half size smaller. Perfect fit. They are comfortable. They are high quality thick leather. I love the style. So glad i picked these and found leatherup. Proces are awesome and quality is amazing!
Note: Picture shows set of cables but price was for one cable not the set. A little misleading, but supplier did discount second cable which I had to order. Over all good quality cables.
Excellent helmet. Bluetooth connectivity set up was easy.
The gloves seem right (they are for summer). It took a while to get them.
Great fitting boots, great price and fast shipping. Thank You Leather Up!!
Looks great , good fit and design. Comfortable with glasses. Priced right.
These boots are replacing a pair of Harley Davidson boots that the zippers have broken three times and am tired of replacing zippers. These are very well made and very comfortable to wear all day at about half the price!
Helmets are decent. Mine was tight on the sides of my head so I stuffed a volleyball in it overnight and it seems ok now. The visor snaps on and there's a 1/4" gap between it and the helmet which will let rain get in.
Color is perfect, did not want black, as it is ordinary. This color of brown fits my wardrobe. The concealed gun pockets make it easy to get to without looking obvious and is designed well!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

