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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Chris C.
Argentina
1 review
0 helpful votes
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Great jacket!!
October 10, 2019

This is a great jacket pretty heavy too. It fits small to size. My husband wears a size 3x and we had to get a size 4x in this jacket. The zipout liner is wonderful. For the price and quality of this jacket, you can't beat it anywhere.

Date of experience: October 10, 2019
Christine F.
Argentina
1 review
0 helpful votes
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Scooter Jacket
October 10, 2019

Non bike rider but I love the style and comfort. Tough and light for everyday casual wear especially in California.

Date of experience: October 10, 2019
Frank M.
Argentina
1 review
0 helpful votes
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Expectations Met
October 10, 2019

As always the products as advertised. Customer service was excellent in answering questions

Date of experience: October 10, 2019
Ben F.
Argentina
1 review
0 helpful votes
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Outlaw carbon fiber
October 10, 2019

True light weight. Comfortable. Love the chin strap latch - easy on/off. Stays snug in high wind.

Date of experience: October 10, 2019
Paul M.
Argentina
1 review
0 helpful votes
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Great Product
October 10, 2019

We've had our visits for 2 years. Starting to get marked up, time to reorder. Excellent t product and service.

Date of experience: October 10, 2019
Carol Y.
Argentina
1 review
0 helpful votes
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Versatile helmet
October 10, 2019

I like it better without the chin guard, which makes it easier to get on and off. The chin strap connector is different and much easier to use, also faster than my older helmet.

Date of experience: October 10, 2019
Jason U.
Argentina
1 review
0 helpful votes
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My new boots
October 10, 2019

I bought these same boots 11 years ago. I have always been hard on shoes. These boots were more than I hoped for. The time came to get a new pair and I was delighted that leather up and Xelement still had the exact same boot.

Date of experience: October 10, 2019
Anthony T.
Argentina
1 review
0 helpful votes
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Great Boots
October 10, 2019

These boots run large. I ordered my usual size 7 and they swallowed my foot. LeatherUp was fantastic with the return and exchange. They made it very easy, especially by giving me the option to purchase a return label. Excellent customer service! I went over to Milwaukee Leather and found a sizing chart for these boots. Based on their measurements I ordered a size 6 and I'm very happy with them. They fit well and I love the adjustable lacing. The leather is very heavy and sturdy, a well made boot. Thanks LeatherUp!

Date of experience: October 10, 2019
Sam Y.
Argentina
1 review
0 helpful votes
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A great jacket
October 10, 2019

We purchased this for my bride and I have to admit I was for once pleasantly surprised. It is a great jacket built well, and made of quality leather with the best liner I've seen even on leathers costing hundreds of dollars more. So all in all you can't go wrong with this coat and LeatherUp is the best leather store around.

Date of experience: October 10, 2019
Frank P.
Argentina
1 review
0 helpful votes
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*****
October 10, 2019

love your store , , great shoping experience , , been waiting for size 12 harness boots to come in , , ( suggestion ) you should sell silver rings and necklaces and biker belts , , could make you a lot more money , , but I guess it may be a headache with returns not fitting right , , just a suggestion

Date of experience: October 10, 2019
Jim V.
Argentina
1 review
0 helpful votes
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Great Service
October 10, 2019

I originally order size Medium after checking several YouTube videos on this helmet. I returned to Helmet in exchange for a large. Lathe came within 2 days. Fits great. Helmet is super light. Bluetooth works flawlessly also.

Date of experience: October 10, 2019
Ruth G.
Argentina
1 review
0 helpful votes
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Love these boots
October 10, 2019

This is my first time putchading boots online. After looking through leatherup's selection of ladies boots I likrd these the most. Concerned about sizing I read the reviews and decided to go a half size smaller. Perfect fit. They are comfortable. They are high quality thick leather. I love the style. So glad i picked these and found leatherup. Proces are awesome and quality is amazing!

Date of experience: October 10, 2019
Tom P.
Argentina
1 review
0 helpful votes
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Throttle cables
October 10, 2019

Note: Picture shows set of cables but price was for one cable not the set. A little misleading, but supplier did discount second cable which I had to order. Over all good quality cables.

Date of experience: October 10, 2019
Tony Z.
Argentina
1 review
0 helpful votes
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Great helmet
October 10, 2019

Excellent helmet. Bluetooth connectivity set up was easy.

Date of experience: October 10, 2019
Tony D.
Argentina
1 review
0 helpful votes
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Gloves
October 10, 2019

The gloves seem right (they are for summer). It took a while to get them.

Date of experience: October 10, 2019
Virginia Y.
Argentina
1 review
0 helpful votes
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Awesome!!
October 10, 2019

Great fitting boots, great price and fast shipping. Thank You Leather Up!!

Date of experience: October 10, 2019
David B.
Argentina
1 review
0 helpful votes
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:+1:
October 10, 2019

Looks great , good fit and design. Comfortable with glasses. Priced right.

Date of experience: October 10, 2019
Nicole E.
Argentina
1 review
0 helpful votes
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Great Boots small price
October 10, 2019

These boots are replacing a pair of Harley Davidson boots that the zippers have broken three times and am tired of replacing zippers. These are very well made and very comfortable to wear all day at about half the price!

Date of experience: October 10, 2019
Ben N.
Argentina
1 review
0 helpful votes
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Outlaw ,T70
October 10, 2019

Helmets are decent. Mine was tight on the sides of my head so I stuffed a volleyball in it overnight and it seems ok now. The visor snaps on and there's a 1/4" gap between it and the helmet which will let rain get in.

Date of experience: October 10, 2019
Paul H.
Argentina
1 review
0 helpful votes
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Perfect Vest for My Lifestyle...
October 10, 2019

Color is perfect, did not want black, as it is ordinary. This color of brown fits my wardrobe. The concealed gun pockets make it easy to get to without looking obvious and is designed well!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States