Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So happy with these boots. Says work boots but they are definitely motorcycle boots. There very comfortable and stylish.
The coat is nice. Insert for cold is nice. Unfortunately the insert is quite a bit smaller than the coat.
This is my idea of a perfect fit and design in leather. My favorite leather And I highly recommend it to anyone looking for this style of jacket.
Looks great. Nice quality leather and very heavy duty. I like it!!!
Bought 2, very nice, very light and comfortable. Would highly recommend and would buy again.
Delivered on time. Price is right. Fit and look great.
Purchased a "SNELL" approved quality helmet for an unbelievable price! It arrived promptly, as advertised and I just wore it on a 1200 + mile trip with no negative issues whatsoever!
Received it in short order, is a very nice jacket, very good quality, true to size chart, will purchase again. Thanks!
Outset my leather jacket, the fit was great, good quality, and best of all it arrived in a few days. Definitely my go to leather supplier.
Just took this for a ride yesterday - super construction and fits very well. I'm a big boy 250# so bought for waist size not chest - worked out perfect - is comfortable and warm - has zip out liner as well - look sand feels excellent - absolutely recommend for riding cool weather .
I really like these boots. I wish I would have ordered them a 1 size bigger but other then that. I am very happy with them. There are very comfortable just a little tight. But that is my fault. I would recommend and will buy again when I need new ones.
Very happy with the product and the experience. The size is much smaller than you would think. I regularly wear an XL in most clothing but this required a 3X to fit.
Product was right, shipping was on time. Can't complain. Wish you had more items in tall sizes?!
This Vest fits great and seems to very well made for the price!
I got my jacket sooner than expected and it's great. My other jackets had just gotten so old looking.Got this one on sale to boot...I wear a 12 and got an XL so I would have room for a hoody. It also has a long sleeve zip out liner. Love Leather Up...Thanks Y'all
I am impressed with the service that I was given and the manner it was carried out. The exchange was smooth and done prior to shipping.
I love this jacket, fast delivery and no problems.
I Love them. Look like pic, solid quality. Gorgeous. I purchase memory foam insoles for comfort but still perfect. My second pair actually.
This is an awesome jacket! Milwaukee leather makes quality stuff
great product at a great price and VERY good customer service. Have bought from Leather Up in the past and will continue to do so goiong forward
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

