Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was very satisfied with the quality of the leather and construction, I expect to use this wallet for many years . . Thanx
The helmet seems to be well made and the fit is great. Very comfortable.
Quality craftsmanship wonderful leather easy place to buy great leather gear
I think I will like riding wearing it. still 2 ft of snow here.
I bought this jacket to replace my old jacket. I received it fairly fast and was not disappointed . Jacket is well made and the fit is perfect. Great jacket for the money.
Received the jacket and am very pleased with the leather weight, and quality. I normally wear a large and ordered a large. The fit is perfect except in the sleeves. Length is great, but if your arms are larger like mine, they are a bit tight.
Very nice vest fits good can't wait to see my patches on it very good quality for the money
I just received my CF380 Mesh Jacket and I'm very impressed with the quality and fit... I also want to give a thumbs up to LEATHERUP for the fast & free shipping. For the price this jacket will serve as an excellent spring jacket and I'm sure I'll be able to bare some east coast summer weather as well... the elbow and shoulder protection isn't super quality but I believe it would assist in keeping a low speed road rash down to a minimum. Over all I would recommend this jacket if you're looking for a quality inexpensive breathable jacket.
Love the quality of the leather, the fit and the craftsmanship. Will definitely shop here again!
Jacket seems to be very good quality. The shoulder and elbow armor seem to float a bit, but I'm quite small and skinny. It fits well overall and there's plenty of room to wear another jacket underneath during cooler weather. Collar is a bit itchy, but my inner jacket collar gives enough relief. A bandana in the summer would do as well. Exterior pockets are very small and not good for much other than house keys and a power bar. Inner pocket probably wouldn't hold up well if you carried a bulky, heavy phone in it all the time. Snaps are hard to undo, but if you use a credit card to pry them open they work just fine. Hope I never have to test the durability during a skid, but I'm guessing it would protect me quite adequately. I am a beginner rider and hope to travel many a mile on the open road. Safety and protection are a priority, tho, and this jacket helps fit the bill.
They feel and fit great - Expected more brown and not gray. Leather Up has product has always exceeded the local boot store quality.
The only down side with Leather Up is that Inventory Management and Logistics need better management.
I ordered a riding jacket. It was exactly as described. Arrived quickly.
First time ordering from Leather Up I was overall impressed. Prices are fantastic! Shipping was a tad slower than I would have hoped, but overall my experience was good. I will definitely be ordering from them again!
Very comfortable to wear even with my Plantronics bluetooth earpiece on. Plus the detail and artwork is amazing. If you are even remotely considering buying I would advise you get it.
I love the style of this shirt. I am in between an XL and 2XL so I ordered the XL. Its a slightly tighter fit than I was expecting but hey I need to lose a few lbs anyways. Overall I enjoy the shirt and it is comfortable. Will be buying a few more for sure.
This is a great vest! I am between an XL and 2XL so I ordered an XL afraid the 2X would be to big. With the adjustable sides it made the fit perfect. The description doesn't mention it but there are 2 pockets on the inside. This is a great vest and a fantastic price.
I ordered a few other items and have been very pleased with all of them. I will continue to be a customer now and in the future. Thank you. Wayne D. Jenkins
Winner, winner chicken dinner. My husband is retired military Jumping out of airplane is hard on a mans feet. These boots will be his go to forever boots. He loves them. Thank you. He's 6'5 230 pound of heavy. These Boots are the best.
Great jacket; Comfortable, warm, and less than half the cost of the HD jackets that I didn't like nearly as much.
Very heavy and great quality. Very pleased with my choice.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

