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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Michelle F.
Argentina
1 review
0 helpful votes
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Good Merchandise - Easy Returns
October 10, 2019

I have purchased many items from LeatherUp and this is the first time I have had to return anything. It was so easy with them emailing a return label and I received an email when they received the return and information about credit.

Date of experience: October 10, 2019
Linda Z.
Argentina
2 reviews
0 helpful votes
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Chaps
October 10, 2019

Impressed with the quality and fit easily trimmed to the correct length. They are great as they are fully adjustable for larger thighs love them.

Date of experience: October 10, 2019
Paul D.
Argentina
1 review
0 helpful votes
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Leather Shirt
October 10, 2019

Love this shirt, it's light weight and perfect for riding in 45*-50* weather

Date of experience: October 10, 2019
Charles X.
Argentina
1 review
0 helpful votes
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Wifes riding shoes
October 10, 2019

She loves them, they got here quick and the toe is nice hard just in case.! They are comfortable and break in real easy she said.

Date of experience: October 10, 2019
Lisa J.
Argentina
1 review
0 helpful votes
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Great item wish it was,without studding .would recommend to others

Date of experience: October 10, 2019
Nick V.
Argentina
1 review
0 helpful votes
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Women lamb blazer
October 10, 2019

I love the blazer and look's like it cost more than I paid.

Date of experience: October 10, 2019
Margaret O.
Argentina
1 review
0 helpful votes
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Men's Hi Vis Jacket
October 10, 2019

I like the jacket overall. However, i would have liked to have the armor to be more substantial.
I ordered a size M and if I had followed your chart I would have ordered a size S and it would have been to small.

Date of experience: October 10, 2019
Sharon N.
Argentina
1 review
0 helpful votes
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Awesome vest !
October 10, 2019

Has many more pockets not mentioned in the description. Steel zippers as opposed to plastic ones on another vest I was considering at double the price. Just a really great vest at an unbeatable price. There's no size chart on LeatherUp but one can be found @ Milwaukee Leathers. Get this one !

Date of experience: October 10, 2019
Steve V.
Argentina
1 review
0 helpful votes
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Pleased
October 10, 2019

Very happy with the product, quick response, worth buying from you again.

Date of experience: October 10, 2019
Sharon Q.
Argentina
1 review
0 helpful votes
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Incognito Brackets
October 10, 2019

These brackets do they're job and are small enough to not draw too much attention when I remove my bags. The price was great and the delivery was quick.

Date of experience: October 10, 2019
Jessica O.
Argentina
2 reviews
0 helpful votes
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All good
October 10, 2019

I like the helmet. It's a little big but that's my fault. Seems good quality and value for the money. I especially like the built in dark visor. Service and shipping were great.

Date of experience: October 10, 2019
Sandra E.
Argentina
1 review
0 helpful votes
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Hot!
October 10, 2019

these boots are hot, hot, hot, added a chain and look out world!

Date of experience: October 10, 2019
Cynthia X.
Argentina
1 review
0 helpful votes
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Good product
October 10, 2019

I like it, wife likes it, nice jacket. Sizing is on the small side, tho.

Date of experience: October 10, 2019
Steven R.
Argentina
1 review
0 helpful votes
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Great buy
October 10, 2019

Heavy well made jacket. I was surprised at how well this jacket was made considering the price. I would buy it again.

Date of experience: October 10, 2019
William B.
Argentina
1 review
0 helpful votes
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Awesome Boots!
October 10, 2019

Bought these to replace the same exact pair my husband bought 9 yrs ago from Leatherup. He wore them out! Great, long lasting, comfortable product. Long lasting tread for long, hard riding, and great construction!

Date of experience: October 10, 2019
Jeff W.
Argentina
1 review
0 helpful votes
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great service
October 10, 2019

Got the jackets in just a few days, exactly what I ordered. Quality is better than I expected. I would not hesitate to order from them again

Date of experience: October 10, 2019
Alex X.
Argentina
1 review
0 helpful votes
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Great product
October 10, 2019

Customer service is excellent. Return was easy. And the jacket is top quality.

Date of experience: October 10, 2019
Diane R.
Argentina
1 review
0 helpful votes
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Leathers
October 10, 2019

Very good gear and great :+1::skin-tone-3: prices the staff there are awesome

Date of experience: October 10, 2019
James O.
Argentina
1 review
0 helpful votes
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Great boot
October 10, 2019

Like theses boots got to wait and see how long they last my Exelement biker boots with the front laces lasted 2 1/2 yrs with every day use so we will see on this boot

Date of experience: October 10, 2019
Sarah N.
Argentina
1 review
0 helpful votes
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Great vest
October 10, 2019

Great vest. Zippers on inside of vest makes putting on patch was. Would recommend to anyone looking for a club vest.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States