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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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The only thing I wish they had was a pocket for my wallet. I dont put my wallet in my back pocket for comfort and its harder to steal in my front pocket. But still like them.
All I hoped it would be. UPS was a day late, and it got there at 8:00 pm. But I would definitely buy again.
Best leather i ever bought, feels great and smells good. Great quality :relaxed:
Jacket came in early while I was out of town fit was what I was looking for very nice hope l get a lot of years of durability
Fit is pretty true, flex braids on the side if ya need em. Good quality vest with nice design on back. I'd buy it again.
Great boot when riding to work or on the weekend....fit is excellent. Extra side pads for leaning work amazing.
Fits well. Easily adjusted to your body. Plenty long. Most excellent for your cash. AAA+
Well, I'm about 6'3" and 240 lbs. I first ordered the 2XL - Tall and that was way to big and to long. I contacted LeatherUp and sent it back no problems. Then I bought just a regular XL of the same jacket and bam, fit perfect. I usually wear XLT shirts and jackets, however this jacket seems to run "Slightly" long in my opinion compared to others I have tried. I didn't want the jacket to fit to loosely when I removed the liner. I did have a problem with the first jacket they shipped me with one of the arm zippers but Leather up sent me a return label and shipped out a replacement jacket as soon as I shipped it back to them, no problems. LeatherUp has taken care of my issues seamlessly. Very good customer services. Will order from them again for sure.
Sizes run small return for bigger size I hope it fits I like to be able to wear a sweatshirt under it
Lite weight,easy to put on.great price for the chaps too.
Nice jacket, comfortable, enough pockets and vents. Enough room for sweatshirt if needed, and armor in sleeves and back.
It is not Corinthian leather but it is decent quality for the price.
My husband typically wears Size 10 in cowboy boots but wore a Size 9.5 in these. He wore them on a trip this weekend. It was in the low 50s and he said his feet were cold when he got home so wool or heated socks next time. They look great on him and he said they were comfortable. The price was reasonable. I would definately purchase again.
Perfect fit, good quality leather, fast shipping & great price. I will definitely be buying from them again.
Rating this on purchase, fit and looks only. Have not had an opportunity to wear it on the bike yet due to winter. I really like the fact it should be a very versatile jacket.
I really like this vest. It is very good looking and very comfortable to wear.
Did not expect such a premium quality garment for the price I paid. It was delivered quickly and I was kept informed on order and shipping progress. I will be a repeat customer.
Product as usual came and fit perfectly as well as light weight and the slide visor makes this one a winner
Young adult son requested leather jacket for motorcycle riding. He says vents are great for air flow, warm enough on colder days. A size up from normal size works well. Likes it !!
Durable, tough leather. Small pocket, legs are a little small , but definitely worth the price!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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