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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Stephen C.
Argentina
1 review
0 helpful votes
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Dual comfort chaps
October 10, 2019

The only thing I wish they had was a pocket for my wallet. I dont put my wallet in my back pocket for comfort and its harder to steal in my front pocket. But still like them.

Date of experience: October 10, 2019
Carol Z.
Argentina
1 review
0 helpful votes
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Motorcycle luggage
October 10, 2019

All I hoped it would be. UPS was a day late, and it got there at 8:00 pm. But I would definitely buy again.

Date of experience: October 10, 2019
Janet H.
Argentina
1 review
0 helpful votes
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Love it
October 10, 2019

Best leather i ever bought, feels great and smells good. Great quality :relaxed:

Date of experience: October 10, 2019
Jeff V.
Argentina
1 review
0 helpful votes
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Leather jacket
October 10, 2019

Jacket came in early while I was out of town fit was what I was looking for very nice hope l get a lot of years of durability

Date of experience: October 10, 2019
Eric Y.
Argentina
1 review
0 helpful votes
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Really nice
October 10, 2019

Fit is pretty true, flex braids on the side if ya need em. Good quality vest with nice design on back. I'd buy it again.

Date of experience: October 10, 2019
Melissa F.
Argentina
1 review
0 helpful votes
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Great Boot
October 10, 2019

Great boot when riding to work or on the weekend....fit is excellent. Extra side pads for leaning work amazing.

Date of experience: October 10, 2019
Carol T.
Argentina
1 review
0 helpful votes
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Dual Comfort
October 10, 2019

Fits well. Easily adjusted to your body. Plenty long. Most excellent for your cash. AAA+

Date of experience: October 10, 2019
Tony K.
Argentina
1 review
0 helpful votes
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Awesome Jacket!
October 10, 2019

Well, I'm about 6'3" and 240 lbs. I first ordered the 2XL - Tall and that was way to big and to long. I contacted LeatherUp and sent it back no problems. Then I bought just a regular XL of the same jacket and bam, fit perfect. I usually wear XLT shirts and jackets, however this jacket seems to run "Slightly" long in my opinion compared to others I have tried. I didn't want the jacket to fit to loosely when I removed the liner. I did have a problem with the first jacket they shipped me with one of the arm zippers but Leather up sent me a return label and shipped out a replacement jacket as soon as I shipped it back to them, no problems. LeatherUp has taken care of my issues seamlessly. Very good customer services. Will order from them again for sure.

Date of experience: October 10, 2019
George A.
Argentina
1 review
0 helpful votes
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Beautiful
October 10, 2019

Sizes run small return for bigger size I hope it fits I like to be able to wear a sweatshirt under it

Date of experience: October 10, 2019
Linda O.
Argentina
1 review
0 helpful votes
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Great Chaps
October 10, 2019

Lite weight,easy to put on.great price for the chaps too.

Date of experience: October 10, 2019
Jeff X.
Argentina
1 review
0 helpful votes
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Executioner leather jacket
October 10, 2019

Nice jacket, comfortable, enough pockets and vents. Enough room for sweatshirt if needed, and armor in sleeves and back.

Date of experience: October 10, 2019
Frank L.
Argentina
1 review
0 helpful votes
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Can't beat it for the money
October 10, 2019

It is not Corinthian leather but it is decent quality for the price.

Date of experience: October 10, 2019
Carol X.
Argentina
1 review
0 helpful votes
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Xelement Boots
October 10, 2019

My husband typically wears Size 10 in cowboy boots but wore a Size 9.5 in these. He wore them on a trip this weekend. It was in the low 50s and he said his feet were cold when he got home so wool or heated socks next time. They look great on him and he said they were comfortable. The price was reasonable. I would definately purchase again.

Date of experience: October 10, 2019
Tom V.
Argentina
1 review
0 helpful votes
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Perfect fit, good quality leather,
October 10, 2019

Perfect fit, good quality leather, fast shipping & great price. I will definitely be buying from them again.

Date of experience: October 10, 2019
Pamela P.
Argentina
1 review
0 helpful votes
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Fits nice looks great.
October 10, 2019

Rating this on purchase, fit and looks only. Have not had an opportunity to wear it on the bike yet due to winter. I really like the fact it should be a very versatile jacket.

Date of experience: October 10, 2019
Stephen S.
Argentina
1 review
0 helpful votes
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Great vest.
October 10, 2019

I really like this vest. It is very good looking and very comfortable to wear.

Date of experience: October 10, 2019
Jennifer U.
Argentina
1 review
0 helpful votes
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Excellent Quality
October 10, 2019

Did not expect such a premium quality garment for the price I paid. It was delivered quickly and I was kept informed on order and shipping progress. I will be a repeat customer.

Date of experience: October 10, 2019
Jim Y.
Argentina
1 review
0 helpful votes
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Great helmet
October 10, 2019

Product as usual came and fit perfectly as well as light weight and the slide visor makes this one a winner

Date of experience: October 10, 2019
Bob Z.
Argentina
1 review
0 helpful votes
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Christmas gift approval!
October 10, 2019

Young adult son requested leather jacket for motorcycle riding. He says vents are great for air flow, warm enough on colder days. A size up from normal size works well. Likes it !!

Date of experience: October 10, 2019
Jennifer Y.
Argentina
1 review
0 helpful votes
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Just what I needed
October 10, 2019

Durable, tough leather. Small pocket, legs are a little small , but definitely worth the price!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States