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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jason C.
Argentina
1 review
0 helpful votes
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Purchase a motorcycle helmet
October 10, 2019

I am truly happy about the quality of the helmet and the speed of the delivery. I would and have recommended to my friends

Date of experience: October 10, 2019
Amy H.
Argentina
1 review
0 helpful votes
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Great boots at great price
October 10, 2019

Great boots at great price. Fast shipping. Everything as described.

Date of experience: October 10, 2019
Adam R.
Argentina
1 review
0 helpful votes
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Womens Collared Vest from Milwaukee
October 10, 2019

Milwaukee leather sizes have always been small so when ordering on vest go for atleast 2x the size you need, My coat is First Gear and is a womans 3x but to get this vest to fit I had to reorder a 5x. And i noticed the leather on the 5x is a lot softer and more flexible that the 3x which was really stiff. I do love the looks of this collared vest. and the back as 2 zippers for that extra comfort if you are a passenger.

Date of experience: October 10, 2019
David L.
Argentina
1 review
0 helpful votes
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Awesome wallet
October 10, 2019

The wallet is sturdy still stiff and works great. The price was really good as well. Did take some time for them to officially ship my product but once they did it arrived a few days later. Overall I am very satisfied with this product..

Date of experience: October 10, 2019
Nicole Y.
Argentina
1 review
0 helpful votes
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My husband bought a motorcycle
October 10, 2019

My husband bought a motorcycle , boots, pants and an ugly jacket. So I got him this one as a birthday gift.
Had to go up one size- he does not like tight.
But he loved it and now is wearing it all the time not just for biking

Date of experience: October 10, 2019
David O.
Argentina
1 review
0 helpful votes
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Giving it 4 as i
October 10, 2019

Giving it 4 as i havent bin able to actualy see how well the audio performs while riding but other then that love everything about the product and customer service

Date of experience: October 10, 2019
Dorothy Z.
Argentina
1 review
0 helpful votes
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Love the fit
October 10, 2019

Even though I haven't officially worn these pants yet, I have been wearing them around the house on the weekends to sort of break them in. They are definitely comfortable and offer the protection that I need when I do ride. Makes me feel safe and I can't wait to get on the road with them. They size I got is just right and I am a big fella standing at 6'3" and weighing 300lbs. Hope they last more than one riding season. We will see!

Date of experience: October 10, 2019
Elizabeth M.
Argentina
1 review
0 helpful votes
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Very well made. Bought for
October 10, 2019

Very well made. Bought for my girlfriend. . I ordered up a size but it runs true to size and ended up to big. . Sending back to get mextbsoze down.

Date of experience: October 10, 2019
Jessica S.
Argentina
1 review
0 helpful votes
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Like A Jacket w A/C
October 10, 2019

As much as I like wearing my leather jacket--it adds to the enjoyment of scooter riding--it's off limits 7 months of the year due to heat & humidity in Tampa.
This bright jacket provides a nice alternative during the warmer months. Breathes so well it feels air conditioned.
With the liner makes it's wearable in cooler weather, making it useful year round, in this climate anyway.

The hi-vis color is effective. Motorists seem to appreciate it, giving you respect and distance. It's the only jacket I'll wear at night and low light conditions.
Over time I may feel less safe in the leather jacket and become more dependent on this one.

At 5'8 and 150 lbs, medium is a good fit. The velcro on the collar can be irritating, a bandana around the neck takes care of that.

Cannot speak to the durability or how the color will hold up after numerous washings, but the quality, function, feel and look are all more than satisfactory.

Date of experience: October 10, 2019
Thomas R.
Argentina
1 review
0 helpful votes
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My first biker's vest
October 10, 2019

I bought this vest because I joined the American Legion Riders at Post 196 in Milford CT. It's a comfortable vest; fits fine based on the size chart. The buffalo snaps are pretty cool. It's out now having my patches sewn on.

Date of experience: October 10, 2019
Donna N.
Argentina
1 review
0 helpful votes
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Well made.
October 10, 2019

Great quality. Just a little snug lenghtwise. You might want to go up a half size if you are on the fence about size.

Date of experience: October 10, 2019
Patricia X.
Argentina
1 review
0 helpful votes
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G $
October 10, 2019

I love them 1st Order was too small call and change that they fix the problem I got it it was too small I saw that to my friend and ordered another the next day. I love it very good people the deal with

Date of experience: October 10, 2019
Paul L.
Argentina
1 review
0 helpful votes
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Jacket
October 10, 2019

1st is my jacket and gloves were here in less than a week using the free shipping. The jacket is nice heavy leather. The zippers are heavy duty and the stitching is even and tight. People had reveiwed that they run small but mine fits great, medium.

Date of experience: October 10, 2019
Pamela V.
Argentina
1 review
0 helpful votes
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Leather motorcycle gloves
October 10, 2019

The fit is a little small but they are beautiful and and protect my hands

Date of experience: October 10, 2019
Ruth B.
Argentina
2 reviews
0 helpful votes
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Kevin
October 10, 2019

Just got my Xelement Recoil jacket delivered, and man, it is awesome! It's thick, heavy, and fits me like a glove.

I am 6'2" and 215, and went with size large.

This is the best leather jacket I own, and leatherup.com was excellent to do business with.

I wholeheartedly recommended this jacket!

Date of experience: October 10, 2019
Sandra S.
Argentina
1 review
0 helpful votes
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Only thing wrong was the
October 10, 2019

Only thing wrong was the xelement label on the heel was upside down. I love the boots. Second times buying the same pair. The last pair lasted me 3 years and they are still wearable it weren't for normal wear and tear.

Date of experience: October 10, 2019
Deborah C.
Argentina
1 review
0 helpful votes
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Hawk Modular Helmet
October 10, 2019

Very good price, perfect fit and delivered 1 day sooner than scheduled.

Date of experience: October 10, 2019
Peter F.
Argentina
1 review
0 helpful votes
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Awesome Chaps
October 10, 2019

Quality leather. The fit was a bit snug, but other than that I love these chaps

Date of experience: October 10, 2019
Chris L.
Argentina
1 review
0 helpful votes
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Great price
October 10, 2019

I had to find this helmet on line as I was replacing my old helmet and wanted the same one. Helmet looks great and fits well.

Date of experience: October 10, 2019
Jessica A.
Argentina
1 review
0 helpful votes
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leather jacket
October 10, 2019

great jacket and FAST service. great co. to do business with.will buy more in the future as i need it. THANKS LEATHER UP.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States