Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Rebecca W.
Argentina
1 review
0 helpful votes
Follow Rebecca W.
Unfollow Rebecca W.
Share Review
Report Review

Queenie MC jacket
October 10, 2019

have this same jacket for over 10 years definitely a great buy and good quality if you ride a MC. Sized up 1 this time to layer for cold weather

Date of experience: October 10, 2019
Anthony D.
Argentina
1 review
0 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Share Review
Report Review

I love my boots
October 10, 2019

These boots are awesome. They are well made and fit perfectly!

Date of experience: October 10, 2019
John Z.
Argentina
1 review
0 helpful votes
Follow John Z.
Unfollow John Z.
Share Review
Report Review

I give you a 5 very nice people delivery on time.
October 10, 2019

It is a very good motorcycle jacket just to small but I would tell other people to shop with leatherup good quality And I would still shop with them my self..

Date of experience: October 10, 2019
Andrew R.
Argentina
1 review
0 helpful votes
Follow Andrew R.
Unfollow Andrew R.
Share Review
Report Review

Great product great service
October 10, 2019

Pricing is wonderful, fast shipping, no hassle returns...

Date of experience: October 10, 2019
Donna V.
Argentina
1 review
0 helpful votes
Follow Donna V.
Unfollow Donna V.
Share Review
Report Review

Wish instruction for securing on
October 10, 2019

Wish instruction for securing on bike was included

Date of experience: October 10, 2019
Richard V.
Argentina
1 review
0 helpful votes
Follow Richard V.
Unfollow Richard V.
Share Review
Report Review

Eagle Motor cycle boots.
October 10, 2019

I like the boots they were comfortable right out of the box, I wish they
were water proof , however they are not as my toes got wet walking out in the yard after a rain storm. but a good coating of bees wax water proofing did the trick. I do like the boots.

Date of experience: October 10, 2019
Anthony Z.
Argentina
1 review
0 helpful votes
Follow Anthony Z.
Unfollow Anthony Z.
Share Review
Report Review

Robins nest
October 10, 2019

Loved the fact the vest was medium weight and patches went on easily .everyone liked the style and texture of the leather and pockets were a great addition thank you for your excellent products I will definitely keep ordering from leather up

Date of experience: October 10, 2019
Linda V.
Argentina
1 review
0 helpful votes
Follow Linda V.
Unfollow Linda V.
Share Review
Report Review

Road worthy jacket
October 10, 2019

Great price for full feature cyclejacket. Would be a five star with a removable liner.

Date of experience: October 10, 2019
Maria J.
Argentina
1 review
0 helpful votes
Follow Maria J.
Unfollow Maria J.
Share Review
Report Review

Snow Master Helmet w/COM-2
October 10, 2019

Communication system was easy to set up after reading instructions and worked great for me wife and I riding on our 2 person Snowmobile. The helmets worked well too, I just wish there was a 3XL option as my 2XL is too small, and actually bruised my chin after wearing it. I only give it a 4 star for not having a larger size option.

Date of experience: October 10, 2019
Scott E.
Argentina
1 review
0 helpful votes
Follow Scott E.
Unfollow Scott E.
Share Review
Report Review

Great Jacket
October 10, 2019

Great jacket but had to exchange it for two sizes larger.

Date of experience: October 10, 2019
Joe L.
Argentina
1 review
0 helpful votes
Follow Joe L.
Unfollow Joe L.
Share Review
Report Review

helmet
October 10, 2019

helmet was way to heavy &bulky ,the visor had to much tint(dark)

Date of experience: October 10, 2019
Karen K.
Argentina
1 review
0 helpful votes
Follow Karen K.
Unfollow Karen K.
Share Review
Report Review

Very nice boots
October 10, 2019

I ordered a 1/2 size smaller than my regular size, and they fit great. My foot slipped right in, no struggle, and they are very comfortable on. The boots look to be very well made, and will last for years. All at a great price.

Date of experience: October 10, 2019
Anthony G.
Argentina
1 review
0 helpful votes
Follow Anthony G.
Unfollow Anthony G.
Share Review
Report Review

The size ran a little
October 10, 2019

The size ran a little small. I have a wide foot I wear an 11.5. Had to get the 13. They are beautiful..... not much breaking in is needed..... Leatherup. Thank you again

Date of experience: October 10, 2019
Carol V.
Argentina
1 review
0 helpful votes
Follow Carol V.
Unfollow Carol V.
Share Review
Report Review

Great gift
October 10, 2019

For Valentine's Day I order it for my husband. It looks more beautiful when I give it to him and see his happy face. He's in love with his new jacket with his favorite colors and combination.

Date of experience: October 10, 2019
William D.
Argentina
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

The very best at a great price
October 10, 2019

After buying this jacket for my mother I was shocked to see that it fits her like a glove. The materials are superior, the craftsmanship is superior and obviously the looks are beyond superior. I very highly recommend LeatherUp to anyone who is in the market for a very high quality leather jacket.

Date of experience: October 10, 2019
Margaret E.
Argentina
1 review
0 helpful votes
Follow Margaret E.
Unfollow Margaret E.
Share Review
Report Review

Slight stitching issues but great
October 10, 2019

Slight stitching issues but great all round jacket.

Date of experience: October 10, 2019
Michael X.
Argentina
1 review
0 helpful votes
Follow Michael X.
Unfollow Michael X.
Share Review
Report Review

very cool jacket.
October 10, 2019

I wanted a jacket with Hi-Viz but not too much! this fit the bill exactly. At 6'3, 230, I ordered the 3x and it fits great! love that it's a 3 season jacket with the ability to wear it in the rain. I am the last rider in my group and it will allow me to do that with better viewing by others.

Date of experience: October 10, 2019
Helen V.
Argentina
1 review
0 helpful votes
Follow Helen V.
Unfollow Helen V.
Share Review
Report Review

great
October 10, 2019

love them they fit very good love the boots thank you very much i wear them all the time

Date of experience: October 10, 2019
Kathleen P.
Argentina
1 review
0 helpful votes
Follow Kathleen P.
Unfollow Kathleen P.
Share Review
Report Review

Street Jacket
October 10, 2019

Great jacket! Size was right on. It shipped quickly.

Date of experience: October 10, 2019
Michael T.
Argentina
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

Good fit. Not the thickest
October 10, 2019

Good fit. Not the thickest leather but will get the job done. For the price they are good.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States