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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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35,753 reviews

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Kathleen R.
Argentina
1 review
0 helpful votes
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Great product, great service!
October 10, 2019

I ordered a new vest for my husband for Christmas, but naturally ordered the wrong size. I was able to exchange it and get another size. They were prompt and so kind! The new one fits perfectly! Now if it will just warm up so we can ride again!

Date of experience: October 10, 2019
Steven Y.
Argentina
1 review
0 helpful votes
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New Vest for the road
October 10, 2019

Good quality, Pockets well made and stitched. Love the buttons.

Date of experience: October 10, 2019
Tony O.
Argentina
1 review
0 helpful votes
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Bike boots
October 10, 2019

Super happy with these. I was looking for a comfortable boot that I could wear for riding and walking around in. I'm very happy with these!

Date of experience: October 10, 2019
Jim H.
Argentina
1 review
0 helpful votes
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Great jacket !!
October 10, 2019

Great jacket , love the affirm payment option and received it in a timely manner.

Date of experience: October 10, 2019
Adam Q.
Argentina
1 review
0 helpful votes
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Rain Gear
October 10, 2019

I recently had the opportunity to use the rain gear as far as protection from the elements it handled quite well I would surely recommend this product.

Date of experience: October 10, 2019
Margaret S.
Argentina
1 review
0 helpful votes
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sizes run small
October 10, 2019

great quality... fast delivery... I ordered a size 2 sizes bigger then I wear in anything so I could wear a hoodie under it.... can barely zip it without hoodie. Be cautious when ordering.

Date of experience: October 10, 2019
David U.
Argentina
1 review
0 helpful votes
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review of denim jacket
October 10, 2019

Awesome jacket... thought it had fake side pockets but they we're just sewed shut. Cut the stitching and viola pockets. must be why it was on clearance. VERY GOOD DEAL.....

Date of experience: October 10, 2019
Michael H.
Argentina
1 review
0 helpful votes
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Great Boots
October 10, 2019

Shipping was fast. The boots look great. Really like the double zippers, makes it much easier to get them on and off

Date of experience: October 10, 2019
Carol O.
Argentina
1 review
0 helpful votes
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perfect!
October 10, 2019

I like the look/ fit of these gloves a lot. Probablly going to buy a spare pair.

Date of experience: October 10, 2019
Melissa L.
Argentina
1 review
0 helpful votes
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Great quality, gorgeous jacket
October 10, 2019

I love this jacket, the leather is fantastic quality and the construction is solid. The shoulders sit a little high, but maybe will relax as it breaks in a bit.

Date of experience: October 10, 2019
Elizabeth W.
Argentina
1 review
0 helpful votes
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Harley Dude
October 10, 2019

Perfect mask for cold weather, light weight and like that it covers neck as well.

Date of experience: October 10, 2019
Shirley Y.
Argentina
1 review
0 helpful votes
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This vest is great although
October 10, 2019

This vest is great although I wish the torso was longer

Date of experience: October 10, 2019
Janet T.
Argentina
1 review
0 helpful votes
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Fantastic
October 10, 2019

This leather is worth every penny.
High quality leather. Great stitching. Awsome color. Love the d3cal

Date of experience: October 10, 2019
Diane M.
Argentina
1 review
0 helpful votes
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Best Leather goods at best prices
October 10, 2019

I have purchased several items from Leather Up over the years, Saddlebags, jacket, chaps, pouches, etc. They are by far the best place to buy leather goods. Excellent quality and great prices. I highly recommend them.

Date of experience: October 10, 2019
Mark M.
Argentina
1 review
0 helpful votes
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Great Buy
October 10, 2019

Chaps came within a week. Great deal for the price. Wish the buckle was a little more substantial. Being 6'7" I could not find anything on the internet that would take care of my 40 inch inseam. I contacted a leather specialist in Denver and am planing on adding a stylish cuff to get the additional length needed (I need about 4 inches). I have a 34 inch waist and took the recommendation of others on-line and ordered up one size (36) and it fits great around the waist. Probably have the leather specialist change out the buckle. For what I saved on the price of the chaps, I can pay for the adjustments.

Date of experience: October 10, 2019
George P.
Argentina
1 review
0 helpful votes
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Chaps
October 10, 2019

Chaps Are very comfortable and very good looking made will also

Date of experience: October 10, 2019
Deborah A.
Argentina
1 review
0 helpful votes
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These boots always work good
October 10, 2019

These boots always work good for me ! I ware them all the time work and riding

Date of experience: October 10, 2019
Amy J.
Argentina
1 review
0 helpful votes
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Excellent Fit
October 10, 2019

Very comfortable excellent fit great riding shoes
Very comfortable
Definitely buy an extra pair

Date of experience: October 10, 2019
Nancy K.
Argentina
1 review
0 helpful votes
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Freaking Awesome
October 10, 2019

Large is right. If you want to pack more items for you motorcycle adventures this tour pack is the ticket. All my dealing with LeatherUp have been seamless and easy. Inexpensive and fast shipping. Thank you LeatherUp.

Date of experience: October 10, 2019
Amanda D.
Argentina
1 review
0 helpful votes
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Great buy and easy to install
October 10, 2019

So far so good have not had a chance to use them on a ride but fit very nicely in our helmets and sounds great! Easy to use and very easy to attach no holes no worries

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States