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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kathleen Q.
Argentina
1 review
0 helpful votes
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the jacket looks great
October 10, 2019

arms where a little tight but nothing serious. I like the jacket

Date of experience: October 10, 2019
Angela W.
Argentina
1 review
0 helpful votes
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tuff boot
October 10, 2019

I love the boot but the zipper could have gone much lower, I'm having trouble getting in. the idea of the zipper is to not disturb the lacing.

Date of experience: October 10, 2019
Andrew U.
Argentina
1 review
0 helpful votes
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Basic vest at an excellent price
October 10, 2019

This is a basic black leather vest to be used as a club vest. It fits the bill perfectly.

Date of experience: October 10, 2019
Anna Y.
Argentina
1 review
0 helpful votes
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Jacket or shirt?
October 10, 2019

This is a well made leather light weight jacket or shirt I cant decide which. But it cant be beat for the price. Well made. Only negative is the leather could be slightly softer. Maybe over time.

Date of experience: October 10, 2019
Michael Y.
Argentina
1 review
0 helpful votes
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Awesome jacket
October 10, 2019

3 layers for all type of weather and a great value and fit.

Date of experience: October 10, 2019
Carol E.
Argentina
1 review
0 helpful votes
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Can't beat it for the price
October 10, 2019

I haven't used it for riding yet but it feels pretty warm. I bought it for cold weather riding 36-40 degrees. I wanted something with armor for riding in March. I would like to try a ride to Daytona Bike week and its still pretty cold in NJ. I think this will work fine. I bought it a little big so I can fit something underneath if I have to.

Date of experience: October 10, 2019
Dave H.
Argentina
1 review
0 helpful votes
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Motorcycle jacket
October 10, 2019

This jacket is everything you said it to be...except it took 1 size bigger. I love this jacket. I would recommend it to anyone. Plus you sent the jacket to fit second time. I'll have this garment probably for the rest of my life. Great buy!!!

Date of experience: October 10, 2019
Chris X.
Argentina
1 review
0 helpful votes
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the classic jacket
October 10, 2019

love your classic motorcycle jacket ~ i just got a new one for my baby & though i had to exchange it for a larger size (much to my baby's dismay) i was very pleased with your prompt & efficient service & the jacket is perfect! thank you.

Date of experience: October 10, 2019
Sandra N.
Argentina
1 review
0 helpful votes
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the quality is top and
October 10, 2019

the quality is top and the price, even tho we had to send back twice to get the correct size was very reasonable. When calling regarding questions, the staff was awesome and very easy to work with!

Date of experience: October 10, 2019
Stephen P.
Argentina
1 review
0 helpful votes
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Skull Cap
October 10, 2019

Once again, very satisfied with Leatherup. Nice cap, plain jane, but comfortable. Anytime I need any gear, I know where to get it and fast shipping.

Date of experience: October 10, 2019
Joseph M.
Argentina
1 review
0 helpful votes
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Product review
October 10, 2019

Well-made products. I feel that the size chart is off a little bit. I had to return the first jacket that I ordered. They return policy and the customer help was good. Received replacement jacket in a quick manner.

Date of experience: October 10, 2019
Jessica W.
Argentina
1 review
0 helpful votes
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I get worried when I see the word "women" listed on the title of clothing because I am not a petite gal. This jacket is absolutely amazing. It does run about a size smaller than the tag, so I would order one size bigger. I always had difficulties with jackets fitting my upper arms comfortably, but this one has fit and style! Its fun design will only get you compliments. Leather is great and quality is there. It also has a conceal and carry inner pocket.

Date of experience: October 10, 2019
Nancy N.
Argentina
1 review
0 helpful votes
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Good
October 10, 2019

Arrived fast. Good and well made. Would have given 5 stars but I did think it was a big thin for a jean vest but it is nice for summer. Thanks.

Date of experience: October 10, 2019
Adam N.
Argentina
1 review
0 helpful votes
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A Real HIT!
October 10, 2019

Bought this for my wife's b-day present.... She loves it! Fit; I ordered one size larger than she normally wears to allow winter layers. Even with no layers it looks great. We'll be road testing it as soon as the rain stops. I would recommend this leather for anyone that wants a full hide. It is a bit heavy, but real full cut hides are! I have purchased several leathers from Leather-up with no disappointments. Give this one some serious consideration!!

Date of experience: October 10, 2019
Linda E.
Argentina
1 review
0 helpful votes
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Fantastic quality and style
October 10, 2019

Very well maintained embroidery work is amazing. Excellent value for the dollar!!

Date of experience: October 10, 2019
Janet Z.
Argentina
1 review
0 helpful votes
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Motorcycle boots
October 10, 2019

I bought some boots for my boyfriend and he loves them and said that they are very comfortable his friends love the way his boots look like them too.

Date of experience: October 10, 2019
Bill T.
Argentina
1 review
0 helpful votes
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Great buy
October 10, 2019

My boots came quickly, and worked out great during my ride!

Date of experience: October 10, 2019
Nicole M.
Argentina
1 review
0 helpful votes
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excellent price, quality products
October 10, 2019

I bought a new lightweight riding leather, new riding goggles mask and gloves. Couldn't be more satisfied, thank you Leather Up.com

Date of experience: October 10, 2019
Tony Y.
Argentina
1 review
0 helpful votes
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Nice helmet
October 10, 2019

I just purchased this helmet, seems quality no riding time on it yet so time will tell how it holds up.

Date of experience: October 10, 2019
Kathleen K.
Argentina
1 review
0 helpful votes
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Very good quality but runs
October 10, 2019

Very good quality but runs small ordered twice and have to send it back again

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States