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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mary I.
Argentina
1 review
0 helpful votes
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Daughter Loves Them
October 10, 2019

Bitten by the riding bug, my 22 year old asked for black motorcycle boots. They're comfortable, waterproof and tough! She loves them!

Date of experience: October 10, 2019
Sharon T.
Argentina
1 review
0 helpful votes
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Nice leather vest
October 10, 2019

Fits well, good quality soft leather, arrived right on time. Excellent value. I did chuckle at the USA Leather label right over the Made In China tag. But I would definitely recommend.

Date of experience: October 10, 2019
Sharon A.
Argentina
1 review
0 helpful votes
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Excellent service and fast delivery.
October 10, 2019

Excellent service and fast delivery. Everything I ordered fit great and was quality made.

Date of experience: October 10, 2019
Christine B.
Argentina
1 review
0 helpful votes
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looks good so far
October 10, 2019

Just received my order and first impressions are that it is a good value.
January is not a great time to ride in Minnesota so have not had a chance to wear it on the bike yet. Fit and quality seem good. I'm 5'11, 180lbs and large fits fine. Rating is 4 because I don't know how it will hold up as a daily commuter jacket.

Date of experience: October 10, 2019
Angela M.
Argentina
1 review
0 helpful votes
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Riding is Style
October 10, 2019

Love the jacket. Real Leather, Heavy thick it will keep you warm. It has a removable liner. Nice large pockets. The jacket is definitely a ladies cut it shows off your waistline. Great buy for the price. Only problem was the sizing. I did all of my measurements by the size charts and the jacket was very large in the shoulders. I sent back to exchange for a smaller size.

Date of experience: October 10, 2019
Jessica O.
Argentina
1 review
0 helpful votes
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Love this helmet
October 10, 2019

I received this helmet in a timely fashion. I ordered a size Medium one size up from what the size chart suggested. My head measured 22" (within the Small size) but the last time I ordered a small half helmet a few years ago it was too tight and caused me to have headaches. This size was perfect for me and very comfortable. The color matches my bike perfectly!

Date of experience: October 10, 2019
Nancy F.
Argentina
1 review
0 helpful votes
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Leather vest
October 10, 2019

Fits great. Service is very good. Great experience

Date of experience: October 10, 2019
John R.
Argentina
1 review
0 helpful votes
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VIP Membership
October 10, 2019

I like the idea of the special offers and discounts.

Date of experience: October 10, 2019
Nicole K.
Argentina
1 review
0 helpful votes
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Great Vest
October 10, 2019

Fits well. Quality seems good. Little heavy than I expected but should be ok with mesh lining... Great price...

Date of experience: October 10, 2019
James J.
Argentina
1 review
0 helpful votes
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Leather Hound
October 10, 2019

Great fit , durable and look good , I some mods on the pants but it was for making them match what I already had ,. Thanks Leather Up for the great price .
Leather Hound

Date of experience: October 10, 2019
Charles Z.
Argentina
1 review
0 helpful votes
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Boots
October 10, 2019

I bought a pair of boots for my wife and she just loves them. I think they are made with quality stitching and leather.

Date of experience: October 10, 2019
Chris P.
Argentina
1 review
0 helpful votes
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Comfortable and warm.
October 10, 2019

Excellent quality for the price. Comfortable and thought out. With all the vents and other adjustments. Using in the winter now. Hope it works as good in the summer.

Date of experience: October 10, 2019
Patricia O.
Argentina
1 review
0 helpful votes
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I LOVE LEATHER.
October 10, 2019

THE gloves I received are fantastic. The leather coat unfortunately I will be returning, only to get it exchanged. I just ordered the wrong size, I love it.

Date of experience: October 10, 2019
Andrew P.
Argentina
1 review
0 helpful votes
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Love the leather!
October 10, 2019

Very pleased with this purchase. I love the built in armor. Very comfortable when riding. Overall, very pleased.

Date of experience: October 10, 2019
Shirley K.
Argentina
1 review
0 helpful votes
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Best the cold.
October 10, 2019

I bought for those knee chilling day and they work great. I did 90 miles in less than 32° last week.

Date of experience: October 10, 2019
Nick Y.
Argentina
1 review
0 helpful votes
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Real leather
October 10, 2019

I love my motorcycle jacket. Great quality, great fit and most of all great price.

Date of experience: October 10, 2019
Lisa L.
Argentina
1 review
0 helpful votes
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Love it, Love it, Love it
October 10, 2019

My son gifted me the biker jacket for Christmas. I loved it so much that I purchased the pink leather hipster for my self. I am very pleased with my purchase. Fits perfectly, delivered timely, excellent price. No complaints.

Date of experience: October 10, 2019
Lisa B.
Argentina
2 reviews
0 helpful votes
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"He Love's it"
October 10, 2019

originally I bought the wrong size, so after exchange with right size he loves it, good quality, fits good. Very Happy

Date of experience: October 10, 2019
Chris N.
Argentina
1 review
0 helpful votes
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AWESOME JACKET
October 10, 2019

Just received the jacket and took a quick 50 mile trip - so far this jacket is great. This is a high quality heavy leather jacket. YKK Zips - quality snaps - removable liner. Just quick fyi the liner is not a full liner - it is a vest liner. This would not cause me issue except for the fact that the sleeves have a liner that is not removable. Will not be a jacket that I can wear in the late spring/summer here in Tx. If the sleeve liner was the same mesh as body I could probably stretch into late spring early summer.

As mentioned the zips are YKK - snaps are quality - front vents are large with equally large exit vents. Leather is high quality and heavy - belt is removeable as stated - craftsmanship is top notch - went with the XL as per advice given above. With and without a hoodie the XL was the right way to go. I have seen and held in hand a similar jacket from a well known manufacturer that was 349.00 - this jacket is equal right down to the country of origin for a fraction of that price. I have zero doubt they were produced in the same shop.

All in all - this is a great looking jacket at a fantastic price. I will update after a month of use but I am confident that it is going to be a fantastic winter riding jacket.

The jacket is so nice that the MRS also opted for this in medium (wear with a hoodie also) vs picking up a womens jacket.

Date of experience: October 10, 2019
Adam E.
Argentina
1 review
0 helpful votes
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Perfect for 30 degree weather.
October 10, 2019

Perfect for 30 degree weather. Worked for a while at 20 degrees but fingers got cold after 30 minutes. Very happy with these gloves

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States