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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Shirley R.
Argentina
1 review
0 helpful votes
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Nice helmet
October 10, 2019

Fit fairly well a little tight but the size above would have been to loose. But a nice helmet

Date of experience: October 10, 2019
Joseph B.
Argentina
1 review
0 helpful votes
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Boots
October 10, 2019

Boots were a little narrow so I sent them back for exchange. Easy to work with

Date of experience: October 10, 2019
Dave J.
Argentina
1 review
0 helpful votes
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Excellent
October 10, 2019

They fit like a glove! Lol Great buy, fit true to size and very comfortable. High quality leather and durable zipper.

Date of experience: October 10, 2019
Kimberly O.
Argentina
1 review
0 helpful votes
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Awesome
October 10, 2019

love the graphics, fits right, lightweight, fast ship

Date of experience: October 10, 2019
Angela J.
Argentina
1 review
0 helpful votes
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All Leather products
October 10, 2019

All products have been very good. Satisfaction guaranteed. It doesn't get much better

Date of experience: October 10, 2019
Cynthia W.
Argentina
1 review
0 helpful votes
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Saddle bags
October 10, 2019

Nice right size very nice. Recommend to anyone very nice product.!!!!!!

Date of experience: October 10, 2019
Shirley N.
Argentina
1 review
0 helpful votes
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Woman
October 10, 2019

Bought it for my 9 year old granddaughter. My daughter is wearing it and I want one too. So feminine , looks gorgeous, good quality and the price s right.

Date of experience: October 10, 2019
Bill L.
Argentina
1 review
0 helpful votes
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Excellent product
October 10, 2019

Great high quality jacket. Size was true to the chart.

Date of experience: October 10, 2019
Maria Z.
Argentina
1 review
0 helpful votes
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Leather Hound
October 10, 2019

I am extremely pleased with the leather I have purchased , the fit is superb and spot on , customer support is great and quick , I intend to continue my purchases . My thanks to leather up and I recommend others to use leather up

Date of experience: October 10, 2019
Steve M.
Argentina
1 review
0 helpful votes
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Vest
October 10, 2019

A little smaller than expected, but other than that, very nice. Light weight, thin hide, and a nice cut.

Date of experience: October 10, 2019
Nancy F.
Argentina
1 review
0 helpful votes
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Vest
October 10, 2019

Nice looking vest. Wish I had ordered a larger size. Ordered XL, should have ordered XXL. I am happy with it.

Date of experience: October 10, 2019
Nick U.
Argentina
1 review
0 helpful votes
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Easy
October 10, 2019

This product was packaged well and instructions were very clear. Looks great when installed. Easy installation.

Date of experience: October 10, 2019
Ben Y.
Argentina
1 review
0 helpful votes
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GREAT BOOTS!
October 10, 2019

Take a size 6 but bot a 6.5 cuz there were out of 6. They are big but i wear a Thorlo hiking sock and they fit PERFECT! They are the MOST COMFORTABLE boots I own. Great for snow too. I highly recommend. Great price too. Do it!

Date of experience: October 10, 2019
Melissa C.
Argentina
1 review
0 helpful votes
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Great Products
October 10, 2019

This was my first purchase from Leather Up, but it won't be my last. Quality brands and great prices. I would definitely recommend them!

Date of experience: October 10, 2019
Diane I.
Argentina
1 review
0 helpful votes
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Love 'em
October 10, 2019

These make all chaps with belt obsolete. Much easier to get on & off and way more comfortable.

Date of experience: October 10, 2019
Peter X.
Argentina
1 review
0 helpful votes
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Nice jacket
October 10, 2019

Initial impressions are that it is quality leather. Well put together and the pre distressed look is not overdone. The only complaint I would have is that sizing runs small but I was expecting that. I ordered a size up and the fit is about right. Will update later on durability if anything pops up but overall looks like a good purchase.

Date of experience: October 10, 2019
Laura K.
Argentina
1 review
0 helpful votes
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Good Product sturdy
October 10, 2019

Sturdy product, just fit chart was off for sizing, runs a little smaller

Date of experience: October 10, 2019
Bill F.
Argentina
1 review
0 helpful votes
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very nice jacket
October 10, 2019

all reviews that said order a size larger were right on fits great .I'm 5.10. 200 # average build large fits great

Date of experience: October 10, 2019
Bill F.
Argentina
1 review
0 helpful votes
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Heavy Jacket
October 10, 2019

This jacket is heavy and keeps the wind out. Worth the money.

Date of experience: October 10, 2019
David L.
Argentina
1 review
0 helpful votes
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Great jacket
October 10, 2019

I am5' 10'',205pounds and the 2xx large fits me good,it does not come with the back armor anymore,The sleave length is fine for me

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States