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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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rec:d saddle bags been ordering from LeatherUp for years great service
Bought these for cold weather. Took a trip using them the day they came in. Love them. Would not have been able to make the trip without them. Temp was 39F
Unbelievable value and quality for the price, would have expected somethi g this good be priced at a minimum of $400. So impressed and satisfied with it, we just bought one for my wife. AAAAAAA+++++++
These boots are really rugged, a little awkward until I break them in.
My chaps arrived in a reasonable amount of time and they fit me perfectly very very please
Exactly what I wanted, looks great, sturdy and easy to mount.
Boots are good quality,BUY LEATHER UP does not check to see if manufactors has any issues,SNAP on one boot were bent up replaced both at shoe repair.
My son was elated to receive this jacket as a birthday present. He prefers it over his other motorcycle jacket because it provides a stylish look off the bike and riding protection on the bike.
Received the jacket quickly. It looks brown in the photo, however in person it's somewhat greyish in color. The fit and heft are dead on the money. If the buttons were Buffalo Head Nickels, it would be PERFECT!
Excellent product, fit is true, well made and comfortable
Just as described... Great quality... I am a size S; consulted with customer service and got a M. Fabulous fit. Beautiful, cool style...
Very comfortable, padded in the right places, sizes run small, so if you wear large, order exlarge .
Product was ordered, shipped and delivered within 72 hours. No issues with sizing or quality!
The helmet fit perfectly and the bluetooth is amazing
I got this for my son gir his birthday he lovers it
Heavy leather. The matte finish is cool. It fit perfectly and is made well. I highly recommend this jacket.
Very good quality and true to size. Great price and very comfortable.
Quality is excellent! Sizes run much smaller, so you need to order a couple sizes bigger.
Always excellent website and customer service. Along with great prices.
Fast shipping. Easy return. I just wish your sizes were more accurate. I ordered a size larger than I need and the jacket was still to small.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members