On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered a jacket and chaps shipped very quickly, had to exchange for correct size very good on getting you what you need both fit nice thanks
These are really nice for the price. I haven't got to use them yet because of the weather but by their appearance I know they will be great.
VIP Club gets you free shipping and great discounts on anything and everything that you buy from Leather Up, so you save even more than you are already saving by shopping there.
Ordered a vest and it came in faster than expected. Quality was as promised. Fit perfect. Will order more from Leather Up.
God bless
Loved the jacket. Was too small so had to send it back. Out of stock on larger size. Was disappointed that I had to pay $30.00 to return it.
Process was very quick, I had to return this due to ordering a size smaller, but that was on me. Returned product and the turn around time was very quick on receiving correct size .This jacket fits perfectly and good quality leather. Will definitely order from here again
Awesome Quality. Awesome price. Fits perfectly. I couldn't be more happy. I will be shopping their again and will steer everyone that comments on my jacket your way. Thank You.
Everything I purchase from leatherup is high quality and they usually get the item shipped out on the same day it is ordered. It is a pleasure doing business with them every time.
They exceeded my expectations and I am very pleased with them. Size was spot on and looked great.
Fits great adds extra area to carry my luggage. Installed in 5 minutes. Looks great
Gloves appear to be very well designed but go big as they run small. I usually have no issues with an XL size but these are like a Medium/ (small) Large.
My wife received her Jacket in a timely manner.
Fits her perfectly and she is very pleased.
Now we have matching Jackets. Thank you again LeatherUp.
18 - 1700 hundred Vulcan Voyager
Really nice looking jacket and for the price really can't be beat
Bought this for my son in a 3X. Leather is good quality. No collar styling means not having the collar always flapping around. Zip out lining is very lightweight; not sure it adds much and it's only in the body--not the sleeves. Great idea to have short zippers on each side. Allows for more comfort when you're seated. There's no bottom band, just sort of a shirt tail like bottom. Minimal overlap behind zipper, as opposed to some other front zip coats that are designed with a larger flap behind as wind barrier. Vents are unique bcz they are only in the upper sleeves and back. I don't think that will be a problem, just different than some. One awesome feature is special zippers on the inside that allows for patches to be sewn on without going through to the liner and on top of pockets! Heavy conceal pocket. Overall, fantastic value for the money.
I was absolutely floored by the quality of the product
So far they seem very good. Prefer a more pointy toe on boots and there are alot of laces to tighten up, but once one very comfortable with big heavy boots. They appear to be well made for price
These chaps are very good quality and look great but they are baggy even when you get smaller sizes then what you should have been wearing. The service is great.
Very well made, good quality leather, fast shipping
Girlfriend really likes this vest. It is adjustable through the side laces. She really loves the braided look and fits her well. Very well made and styling. Very worth the price.
I am totally happy with the product, just received a couple of days ago, were one time and loved it.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members