On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This is my third vest from Leather Up and the third of this kind. I have one for the club I ride with and my personal vest. I got another to do a second vest for the club I ride with. My first vest I have had for 8 years and it has held up great.
Bought these gloves for my boyfriend. He loved them and they fit just right. So glad I found these
Chaps fit my wife according to the sizing charts and came in time for Christmas. Very pleased in the quality of the leather. Half the price of the retail stores.
looked over jacket when i received it, looking for any flaws and to check the size ordered.excellent stitching,truely enjoy this jacket.but one little issue is that the front pockets could have been a bit deeper, keep dropping things out of my front pockets.but i give the jacket a 10,look forward to buying another product from u folks down the line..
I recently purchased two suede baseball jackets from Leather Up. I love the quality of both jacket. I can't speak on durability because I've just received the jackets. It does appear to be the same quality as the one that I've had for the last 20-years, just a different brand. Overall I am pleased!
I bought two pairs of boots from ur company and I love both pair. I will be ordering more from u all. Great boots for the price.
Thank you James
Hands down, absolutely the best vest I've ever owned. Plus two gun pockets?
Very easy site to navigate and you just can't beat the prices. My only issue came when I attempted to purchase the "larger" sizes. Many reviews stated that it would be best to order one size bigger for a good fit. The items that I wanted were, Out Of Stock. I eventually found a few larger sized items which I purchased. My items were delivered in a timely manner. Upon arrival, I was pleased to find that everything that I ordered fit me very nicely. My only advice is to make sure that you read the reviews. LeatherUp is "affordable" quality and I'm very pleased with their services from start to finish.
Nice gloves, not only for riding but every day wear. Thinsulate is good keeps hands warm. Winters are long here. I wear them all the time.
Just recieved the boots I ordered. Fit great. Look right. Good price. Everything you need on this web site. Thank you
This was a birthday gift for my husband. He absolutely loves it and wears it often. (And he doesn't own a motorcycle.)
I bought the Milwaukee Black Phoenix Embroidered Leather Jacket for my girlfriend as a gift. At first she was hesitant... but now seems to really like the jacket. She was not used to wearing a tighter-fitting leather riding jacket and it took her a time or two wearing it to get used to it. It's heavier than her other jackets... it's a protective, insulated, leather riding jacket. She's about 5'4", 120 lbs and wears a size 8. I ordered a Large. Sleeves, waist, and body length fit perfectly, she initially complained it was restrictive in the shoulders and chest, but after wearing it to ride she was very comfortable. I expect over time the leather will relax and it'll get even more comfortable.
After riding in cool weather (in the 60s) she became a fan... in her other light jackets she would have been shivering. In this jacket and her non-insulated chaps she was comfortably warm. If you've not previously tried an insulated leather riding jacket, I would recommend you give one a try... I've comfortably ridden in temperatures in the 30s & 40s with insulated gloves and chaps with no heated gear. If you ever get cold when riding in cool/cold temps, you will appreciate proper riding gear.
I just purchased this rain gear for the up-coming riding season. It looks and
fits good and looks to be made well. Haven't gotten a chance to try it out yet.
Actually, I hope to never have to use it cause I'm not fond of riding in a rain-
storm but if the needs arises I think this gear will take care of me.
Its an expensive tire but its really worth it for a light bike or supermoto, supersport tires just dont grip like these.
This boot are great looking. However I got the Wide which has made them to big. Sending them back for the regular. Can't wait to get them back.
Size runs small. I ordered according to the chart and 1 up. Fits perfect. Leather has no blemishes or obnoxious odors. Shipping as always was very fast and for the cost with a discount it's a great deal & will make a nice event vest.
The helmet came on time and service was good. Everything fit well except that it was tight above the eyes. I am hoping that it will relax a bit and break in. The noise level is good and putting comms in the helmet was easy - it was designed to have comms.
I loved this design, but was not sure which size to order, given all the reviews... I am a true size small; I emailed customer service, and they recommended a size Medium... I am glad I did... Sleves and waist size can be adjusted for a perfect fit... The jacket came in the mail in less than 48 hours; looks super!!!...
I love e boots, they are super comfortable, I have wide calfs, so is hard to find boots that fits, I ordered 1/2 number bigger, so I can wear thick socks, but they run true to there size, and they look amazing
Love this system! It was relatively easy to Install, looks and sounds amazing! I have a pretty loud Harley and could hear it clear at 70mph. I would definitely recommend this system!
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members