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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Helmet was nice with plenty of detail on finish, shape and vents. My only problem with it was that compared to my other helmets in the same size it was really small. About a size smaller. Fortunately I buy helmets for loaners and so the size was ok since I needed many sizes.
I'm always leary when ordering online for an exact fit. After viewing the chart I ordered as recommended paying attention to shoulder & chest size not worrying about upsize. The jacket arrived this morning immediately put it on, excellent fit, jumped in the saddle and took a short ride. Plenty of room and flexibility to ride & maneuver. As for the smell some complain about,, that should be expected as it's packaged immediately for material protection. I put 6 scoops of coffee grounds in a plastic bowl with a coffee filter taped over the top,slid in the bag & sealed using a twist tie. Just checked it after 9 hours,,, no smell. Shipping was excellent. Home run LEATHERUP..!!!
the merchandise was great quality and shipping was fast. an easy ordering experience
It is still too early to tell how good this jacket is but so far I am very pleased. It is comfortable and it is well made. I owned more expensive ones and this one is just as good.
I had to reorder I bigger Size. But it was no fault of Leather Up. Great Company.
The jacket fits great and has all the right pockets!
Picked up these gloves on sale. Great working gloves, good quality
Read reviews as I did, women's jackets run a little small. I went up 1 size, fits great. Quality product.
Very good quality for your dollar..When using the sizing chart I went one size larger than Usual and it still fits on the tight side ..so order a least one size bigger than you usually wear
Nice jacket,needs a better zipper, I ordered a size up& it was a perfect fit. Only complaint is the bad zipper. Other than that,great jacket, quality material.
I received my purchase by the date given. The jacket I purchased was of great quality. The return/exchange policy is great. I will be buying from this company again.
Jacket is well made from quality leather and craftsmanship.
Bought these for my wife as a Christmas gift. Size was exactly what I ordered. She rides with me and is looking forward to trying them out when we get warmer weather.
Gloves fit great but would like to see you offer/sell white leather fingerless gloves. Just a suggestion. Leather cream good quality. Boots fit great. Finding my size 5.5 difficult to find. Lots start at 6 but you have a nice variety! Thank you very much!
Good sturdy vest, heavy weight. Had to size up, the sizing chart was way off.
My husband loves his new boots. He says they are just as comfortable and pretty much exactly like his Harley Davidson brand boots
The jacket is of good quality, although the size ran big. Leatherup IS the place to go if you need leather goods!
I've been trying lots of gloves over the last few years and these are the best I've found so far. The temperature lately has been in the single digits, farenheit, and I've been very comfortable going to work and back but that is only 15 minutes away. I did go for a ride about 3 hours away yesterday and it was 34 degrees out and after about 30 miles of highway speeds my fingers started to freeze. Had to stop and warm them up again and then was good for about another half hour or so. I bought my daughter these same gloves and she loves them as well but I also bought her those heater elements that wrap around your grips and she says between both of those she can ride comfortably all day long in these temperatures. I haven't tried the heated wraps yet. Oh! They also do a great job of coming up past the wrist far enough that I get no back drafting at all and wrist and palms stay nice and warm.
I bought a 2x when I actually needed a 3x there was no hassle to exchange and there was a fast turn around. The jacket is high quality I'm very satisfied.
I like it, totally as expected. Bought before, will buy again, hopefully.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members