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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I just bought this jacket for my wife for xmas. The shipping was outstanding. The jacket is perfect fit and looks extremely well made. Cant wait to get her on the bike and go for a nice long ride. The whole experience with leatherup has been top notch and will most definitely be purchasing from them again.
*The helmet has a very nice finish. The chin bar is useless for my head and or jaw shape. It is a true 3/4 type helmet and nothing more
*The fit comes tight on the cheeks for round to oval shape head. Fixed to perfect fit with expanding bars and lots of sun to heat shell.
Excellent range view angle.
Low noise that makes communication devices useful. The ear pockets are great for fighting most speaker or com systems.
The weight is very acceptable for the price.
For a 3/4 type helmet, the Fly Tourist helmet is hard to beat
Highly recommended and would by again
Cons: would like to have an integrated sun visor together with shield shield.
I was completely satisfied with my purchase and the service but the boot was a little tight
The arch support on these things is *amazing*, such that, the first time I slid my feet into them and stood up, did I... did I just hear singing? Wow!
Probably the best pair of boots I've ever owned.
Looks great. Is warm on the cold nights on my bike. Cant beat the price
I am very pleased with the jacket I purchased from LeatherUp. Great quality and perfect fit.
Very good tire for the money.
Great traction/grip
Center will wear quickly
Great looking, great quality, and very comfortable , my husband loves them!
Looks cool and fits great. Price was right in the sale section
I was very impressed with the helmet. I usually take an XL but I would order a XXL as this is a little tight and very difficult to put my glasses on.
Nice quality and fit. Blocks cold and wind very well
First review I was waiting for delivery and not happy with leather-up. Once problem was discovered, leather up sent helmet same day delivery. Helmet is Better than l expected, looks great, size is perfect and for a DOT helmet it looks great on. Thank you LEATHER UP
I like so much all the items purchased from Leather Up.
Surprised at the quality of leather and jacket for the price. Great deal and delivered on time.
Ordered riding gloves and I love them, Came in time and for perfect.
Thanks leather up
This jacket did not disappoint. It fits according to the sizing chart, with extra sleeve length and shoulder gussets in alignment with a true riding jacket. The lining isn't anything special, but the jacket itself is made with thick, durable leather. It is a heavy jacket.
My jacket had a couple minor blemishes about the size of a tack where the leather wasn't smooth, but it was not noticeable enough to return and in an inconspicuous area. I ordered the XLT, and it was indeed a tall jacket that fit my frame. The side cinches allow for adjustment to your body size. If you are looking for that classic perfecto motorcycle jacket that fits the large and tall person, this might be the one for you.
Lightest helmet I have ever wore. The padding is high quality material. Should last a long time.
Very pleased with our helmets Hawk ST 1198.
Thank you for your service and delivery on time. We will buy other product from you again and I sure forever..
Have purchased many items from LeatherUp.com and have been extremely satisfied with the quality and durability. This company is one I will continue to order from and they have great customer service.
The product is very good Would have gave 5 stars but it took a long time to get it
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members