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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Alex P.
Argentina
1 review
0 helpful votes
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This is the second one
October 10, 2019

This is the second one I've purchased, very happy with this product :+1:

Date of experience: October 10, 2019
Ben J.
Argentina
1 review
0 helpful votes
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Nice Boots!
October 10, 2019

Solid motorcycle boots. Great looking, too. Bought a pair back in 2016 and I still use them. Like them so much I bought another pair for when the time comes to retire the pair I have.

Date of experience: October 10, 2019
Bob J.
Argentina
1 review
0 helpful votes
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Really like the shirt comfortable
October 10, 2019

Really like the shirt comfortable just what I needed in a lite riding shirt jacket

Date of experience: October 10, 2019
Robert B.
Argentina
1 review
0 helpful votes
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Ladies fringe leather jacket
October 10, 2019

My wife loves the jacket seems to be put together very well

Date of experience: October 10, 2019
Cynthia Z.
Argentina
1 review
0 helpful votes
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ordering and returns
October 10, 2019

Ordering was very good plus returning was fairly easy after I figured it out with help from you. I haven't heard from you as of yet on my return and my new order s of yet. So far so good

Date of experience: October 10, 2019
Steve R.
Argentina
1 review
0 helpful votes
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Nice RIg!
October 10, 2019

I was impressed with the quality of this product. Nice leather, great fit, well constructed, and it looks awesome. A very pleasant surprise as to the value of the purchase of this jacket.

Date of experience: October 10, 2019
Sam Y.
Argentina
1 review
0 helpful votes
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great boots
October 10, 2019

my boyfriend has been wearing these same boots for the last 4 years. We just replace around the 1 of every year. He loves them

Date of experience: October 10, 2019
Bill K.
Argentina
2 reviews
0 helpful votes
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Bandit jacket
October 10, 2019

Bandit....is just what I expected. Quality fit and finish. Great looks , ventilation and protection.

Date of experience: October 10, 2019
Christine T.
Argentina
1 review
0 helpful votes
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leather jacket
October 10, 2019

Nice leather jacket with pink hooded sweat jacket liner. I absolutely love it.

Date of experience: October 10, 2019
Karen I.
Argentina
1 review
0 helpful votes
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my new boots
October 10, 2019

I LOVE LOVE LOVE THEM MY HUSBAND BOUGHT THEM FOR ME FOR CHRISTMAS AND WON'T LET ME WEAR THEM YET I OPENED THEM BY ACCADENT BUT HE KNOWS WHAT I LIKE AND IM IN LOVE WITH THEM AND ANYTHING PINK THANKS

Date of experience: October 10, 2019
Barbara C.
Argentina
1 review
0 helpful votes
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Good stuff
October 10, 2019

Great deals.like there stuff.all that I have ordered.

Date of experience: October 10, 2019
Frank A.
Argentina
1 review
0 helpful votes
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Seems to be well made
October 10, 2019

Seems to be well made good value, run a little small for XL

Date of experience: October 10, 2019
Sandra P.
Argentina
1 review
0 helpful votes
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Very nice
October 10, 2019

Well made heavy leather great inside pockets size up its a slimmer racer cut

Date of experience: October 10, 2019
Kathleen H.
Argentina
1 review
0 helpful votes
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Perfect
October 10, 2019

She loves it! The fit is perfect. Quality is excellent.

Date of experience: October 10, 2019
Sandra I.
Argentina
1 review
0 helpful votes
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Awesome Jacket
October 10, 2019

I love this jacket. It is so warm.
10/10 would buy again :)

Date of experience: October 10, 2019
Kimberly C.
Argentina
1 review
0 helpful votes
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Awesome jacket
October 10, 2019

Fits great. I normally wear a 2 to 3xlt for sweatshirts and t shirts. I had to order the 6x to fit, the arms are really long. Really heavy., and warm. Wish it was a little longer on my torso but over all I love it

Date of experience: October 10, 2019
Peter Q.
Argentina
1 review
0 helpful votes
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Xelement B7100
October 10, 2019

Great jacket, arrived in great shape & got here in less than a week, only complaint was I accidentally ordered what I thought was a size smaller then I actually wanted,so I called within minutes of realizing my mistake & was told they couldn't change the size that I ordered,but they could cancel my order & I could order again,I don't understand why they couldn't just upgrade the size as I literally called within minutes, just a thought, but, jacket does fit great & very pleased with the jacket,just maybe fix the customer service issue,& all's good!

Date of experience: October 10, 2019
Ben V.
Argentina
1 review
0 helpful votes
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So far, so good
October 10, 2019

Doing pretty well in cold temps. At least so far. (Upper teens, low 20's) Haven't noticed any reflectivity. And the jacket doesn't move well. But I'm pretty happy with it overall.

Date of experience: October 10, 2019
Eric G.
Argentina
1 review
0 helpful votes
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Excellent jacket, but order two
October 10, 2019

Excellent jacket, but order two sizes bigger than you normally wear

Date of experience: October 10, 2019
Donna H.
Argentina
1 review
0 helpful votes
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Excellent jacket
October 10, 2019

It fits perfect, extremely warm with the liner in it. Looks better than expected. Love it

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States