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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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This is the second one I've purchased, very happy with this product :+1:
Solid motorcycle boots. Great looking, too. Bought a pair back in 2016 and I still use them. Like them so much I bought another pair for when the time comes to retire the pair I have.
Really like the shirt comfortable just what I needed in a lite riding shirt jacket
My wife loves the jacket seems to be put together very well
Ordering was very good plus returning was fairly easy after I figured it out with help from you. I haven't heard from you as of yet on my return and my new order s of yet. So far so good
I was impressed with the quality of this product. Nice leather, great fit, well constructed, and it looks awesome. A very pleasant surprise as to the value of the purchase of this jacket.
my boyfriend has been wearing these same boots for the last 4 years. We just replace around the 1 of every year. He loves them
Bandit....is just what I expected. Quality fit and finish. Great looks , ventilation and protection.
Nice leather jacket with pink hooded sweat jacket liner. I absolutely love it.
I LOVE LOVE LOVE THEM MY HUSBAND BOUGHT THEM FOR ME FOR CHRISTMAS AND WON'T LET ME WEAR THEM YET I OPENED THEM BY ACCADENT BUT HE KNOWS WHAT I LIKE AND IM IN LOVE WITH THEM AND ANYTHING PINK THANKS
Great deals.like there stuff.all that I have ordered.
Seems to be well made good value, run a little small for XL
Well made heavy leather great inside pockets size up its a slimmer racer cut
She loves it! The fit is perfect. Quality is excellent.
I love this jacket. It is so warm.
10/10 would buy again :)
Fits great. I normally wear a 2 to 3xlt for sweatshirts and t shirts. I had to order the 6x to fit, the arms are really long. Really heavy., and warm. Wish it was a little longer on my torso but over all I love it
Great jacket, arrived in great shape & got here in less than a week, only complaint was I accidentally ordered what I thought was a size smaller then I actually wanted,so I called within minutes of realizing my mistake & was told they couldn't change the size that I ordered,but they could cancel my order & I could order again,I don't understand why they couldn't just upgrade the size as I literally called within minutes, just a thought, but, jacket does fit great & very pleased with the jacket,just maybe fix the customer service issue,& all's good!
Doing pretty well in cold temps. At least so far. (Upper teens, low 20's) Haven't noticed any reflectivity. And the jacket doesn't move well. But I'm pretty happy with it overall.
Excellent jacket, but order two sizes bigger than you normally wear
It fits perfect, extremely warm with the liner in it. Looks better than expected. Love it
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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