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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Paul G.
Argentina
1 review
0 helpful votes
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Customer service on orders
October 10, 2019

I have never ordered things from other companies and received the order fulfillment so rapidly. LeatherUp is tops for me.

Date of experience: October 10, 2019
Kathleen C.
Argentina
1 review
0 helpful votes
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Great Purchase
October 10, 2019

Definitely What I was looking for. Good Quality & Excellent fit!

Date of experience: October 10, 2019
Stephen F.
Argentina
1 review
0 helpful votes
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Old School
October 10, 2019

This is the second jacket I have bought from LeatherUp, both similar
style. Hands down my jacket is one of the best I have ever got. I have
had custom made jackets, but for the money you cant beat the two .The
second I got for my son for christmas, it also was over the top. Thanks

Date of experience: October 10, 2019
Margaret N.
Argentina
1 review
0 helpful votes
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Excellent leather motorcycle jacket!
October 10, 2019

Never owned a leather motorcycle jacket, this jacket is very warm and stylish. Great quality and bargain for my buck...

Date of experience: October 10, 2019
Ruth X.
Argentina
1 review
0 helpful votes
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Classic biker fuel vest top quality leather
October 10, 2019

Great product love the leather quality buttons and feel your top notch lots of compliments the front pockets on the outside and the gun pockets on the inside classic thanks leather up :muscle::muscle::muscle:

Date of experience: October 10, 2019
Andrew Y.
Argentina
1 review
0 helpful votes
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Recent purchase
October 10, 2019

I've been buying from Leather Up for a few years now. I had a recent purchase that went on sale a couple days after I ordered. They had no problem with giving me the credit for the sale price without going through returns and exchanges as I've had to do with other on line retailers. They have always been great in helping me and respond very quickly to any questions I've ever had. I would highly recommend Leather Up for your motorcycle needs!!!

Date of experience: October 10, 2019
Kimberly N.
Argentina
1 review
0 helpful votes
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Christmas for my grandsons
October 10, 2019

These shirts appear to be well made out of quality leather at an affordable price, however my grandsons will give the final review.

Date of experience: October 10, 2019
Bill M.
Argentina
1 review
0 helpful votes
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Nemesis Mask
October 10, 2019

Received just before cold weather started.I works pretty good against the cold breeze.Good quality.The only thing is I wish the lens would have been a little darker. It's has a light lens , even thou when you look at it , it looks dark.Other than that I have no complaints about it.Love the mask.I usually wear it without the helmet. It's a great fit on the helmet.

Date of experience: October 10, 2019
Kimberly I.
Argentina
1 review
0 helpful votes
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Loved the jacket but had
October 10, 2019

Loved the jacket but had to send it back for next size up. The next size up was out of stock. Hopefully they find me one or I will have to pick another one.

Date of experience: October 10, 2019
Amy I.
Argentina
1 review
0 helpful votes
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great jacket at a amazing price
October 10, 2019

I bought this jacket for my son for Christmas. I am freaking out because he is 18 and just bought a motorcycle against my wishes. I want him to be safe. This jacket is affordable and when I got it in the mail, it is very heavy , good quality leather. It has some armor in the elbows and shoulders I believe. It looks very sturdy and attractive. I know he will love it when Christmas gets here. Some people have said that it runs small, but it appeared plenty big to me. I ordered a large for him and it actually may be a bit big. He is tall and slender.

Date of experience: October 10, 2019
Melissa R.
Argentina
1 review
0 helpful votes
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Overall I really like this jacket. I've been shopping for a well ventilated leather jacket with a simple look and this fit the bill. I have a hard time finding a leather jacket that fits me they way I expect and I took a chance with this jacket guessing, based on the look, it would work for me. I guessed correctly however I had to exchange my XL for a Large. FYI I'm 5'10 and 215 pounds, but I don't have a big bear belly. I wear a size 46 or 48 in suits and usually an XL Moto jacket. I have 2 leather sport jackets that fit me like a glove and both are size 46 (Alpinestars and Joe Rocket). In a textile Jacket an XL is usually correct (Joe Rocket, Cortech, Tourmaster, Firstgear). I've owned a lot of jackets and several of some brands. I tried on some really expensive leather jackets and found they were not comfortable. Some jackets were too tight on my forearms, some had too much belly room and would bunch up sitting on a bike. This Jacket works. I would say my shoulders are wider than average, my chest is 49 inches around. If you look closely at the sizing chart you will see the difference between the L and XL is the waist and chest. The shoulders, arms, and front length are the same. With the XL I had too much belly room and the chest was about an inch too lose, I could pinch the front and get a lot of material. So if you are about my size consider the Large. XL if you have a bigger gut or chest.

Date of experience: October 10, 2019
Jeff C.
Argentina
1 review
0 helpful votes
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Bifold wallet
October 10, 2019

Great size and quality. It's a gift but am sure he will live it.

Date of experience: October 10, 2019
Michelle K.
Argentina
1 review
0 helpful votes
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Customer service was good and
October 10, 2019

Customer service was good and prompt and the merchandise was as advertised thank you

Date of experience: October 10, 2019
Dan I.
Argentina
1 review
0 helpful votes
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Christmas Surprise
October 10, 2019

I ordered one size up for Hubby. The 4x seems to be fine for him.
Very soft leather, nice sturdy button snaps. I think he'll love it. Great product and wonderful sale price, with fast shipping!

Date of experience: October 10, 2019
Dave W.
Argentina
1 review
0 helpful votes
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good quality
October 10, 2019

these are very well made gloves. and are comfortable. they arent too bulky and have good palm grip. riding around in 40 degree weather i could start to feel my hands getting cold after about an hour of riding. i was hoping for a little better cold protection, but for how thin they are im happy with this purchase. I normally wear a large and thats what i ordered.

Date of experience: October 10, 2019
Lisa B.
Argentina
1 review
0 helpful votes
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rides up
October 10, 2019

this is the first purchase ive made from leather up that i actually havent been overly impressed with. the quality is good. its a well made and sturdy jacket, and it looks even better if you take the zipper pulls off. but when i lean forward to grab the handle bars, the jacket rides up and exposes my lower back to the cold and the pavement which isnt good. the back of the collar also goes up to about halfway up the back of my head which looks and feels ridiculous. im assuming you have to have special riding pants to be able to zip them together to prevent that. which would have been good to know beforehand. but the quality of the jacket really is impressive for the price.

Date of experience: October 10, 2019
Brenda T.
Argentina
1 review
0 helpful votes
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Simply OUTSTANDING
October 10, 2019

This is an incredible jacket for such a low price point. HIGH quality materials and construction will allow this jacket to last a lifetime and then some.
The pocket locations are excellent as well as the zippered venting system on the front and back. The zippered and snapped wrist closures offer
versatility for the weather conditions encountered when on a ride. I can't say enough positive about this jacket! Thank YOU LEATHERUP for a
simply great jacket.

Date of experience: October 10, 2019
Frank J.
Argentina
1 review
0 helpful votes
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Great Jacket!
October 10, 2019

I like the removable liner - otherwise it would be very hot for CA days.

Date of experience: October 10, 2019
Mark R.
Argentina
1 review
0 helpful votes
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Very Nice
October 10, 2019

Love the look! The sizing is a bit small but great boot.

Date of experience: October 10, 2019
Brenda Y.
Argentina
1 review
0 helpful votes
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Joe Rocket women's 92 leather jacket
October 10, 2019

My wife usually wears a small in her Harley jackets, but these run a little small...LeatherUp has a great no hassle return / exchange policy so her size medium is on the way! The leather is very thick and very soft, she LOVES it.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States